Trains from Ilkeston
to Shepherds Well
Book your tickets
Ilkeston facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Top up Smartcard at a Ticket Vending machine at this location
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Coronation Road
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
Operator NameEMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from help point
Yes - from information point -
Customer Help Points
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Ticket gates
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator NameEast Midlands Railway
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NameStation Car Park
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Spaces96
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ChargesDaily: £3.00
Weekly: £9.00
Monthly: £30.00
Three Monthly: £81.11
Annual: £300.00
Saturday: £1.50
Sunday: £1.50 -
Number Accessible Spaces6
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces18
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ShelteredNo
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Cctv
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TypeStands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Level access to platforms
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Ticket Gates
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Impaired Mobility Set Down
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Shepherds Well facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated waiting area in booking hall only available when staff are present
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Station Buffet
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Toilets
Booking Hall- Available during staffing hours
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Station forecourt
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CCTV
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Toilets
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Available
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Location
Booking Hall- Available during staffing hours
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Available
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
On platform
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Operator NameSoutheastern
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NameStation Car Park
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Spaces0
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ChargesFree
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Number Accessible Spaces1
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces16
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ShelteredYes
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Cctv
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Location
Platform 2
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Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 06:30 to 11:00
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Induction Loop
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Accessible Ticket Machines
by entrance to platform 2
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Nearest stations with more facilitiesDover Priory
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Accessible toilets
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Step Free Access
Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 2 for services away from London available from main entrance. Step free access to platform 1 for services towards London available from side entrance from The Terrace. No step free interchange between platforms. Stepped access available via station footbridge.
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Ticket Gates
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Impaired Mobility Set Down
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