Helsby to Cardiff Central Train Tickets & Timetables

Helsby to Cardiff Centralby train on average takes 3 hrs 40 mins

Helsby to Cardiff Central one way only

Cheapest Advance Single from £33.60

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 45 minutes
First train leaves Helsby at 06:36
Last train leaves Helsby at 21:20

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Helsby to Cardiff Central train times

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Helsby facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Penalty Fares
  
  Penalty fares apply for AW
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
- Waiting Room
  
  No
- Refreshment Facilities
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  
  Find WiFi Hotspots around Helsby station
- Rail replacement locations
  
  The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
- Ticket gates
  
  No
Parking
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03333211202
- Operator Name
  
  Transport for Wales
- Name
  
  Station Car Park
- Spaces
  
  20
- Charges
  
  Free
- Number Accessible Spaces
  
  0
- Accessible Car Park Equipment
  
  Yes
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  10
- Sheltered
  
  Yes
- Cctv
  
  No
- Location
  
  Cycle parking is in two locations at Helsby station.
  3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Ticket machine is on Chester-bound platform.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible Public Telephones
  
  No
- Nearest stations with more facilities
  
  Chester
- Accessible toilets
  
  No
- Step Free Access
  
  Category B3.
  Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  No

Station Message

The lifts are currently out of order on platform 1 and platform 2 at Cardiff Central station.

Cardiff Central facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  Yes
- Penalty Fares
  
  Train Operator: AW
  Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
Facilities
- Car Park
  
  Yes
- First Class Lounge
  
  Located on Platform 1
  All First Class tickets accepted.
  A comfortable modern lounge, with information screens, complimentary refreshments and a dedicated customer host ready to serve you.
  Wi-Fi is available.
- Seated Area
  
  Yes
- Waiting Room
  
  On platforms 1/2, 3/4, 6/7 and 8.
- Refreshment Facilities
  
  Yes
  
  Cold drinks vending machine.
  Hot drinks vending machine.
  Food vending machine.
  Marks and Spencers, WHSmith, Upper Crust and Warrens Bakery located at front concourse.
  Upper Crust stall located on platform 1/2.
- Toilets
  
  Yes
  
  The toilets are located on Platforms 1 to 8. The National Key toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a radar key and are only available during staffing hours.
- Accessible toilets
  
  Yes
  
  The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
- Baby Change
  
  Yes
- Telephones
  
  No
- Wi Fi
  
  Yes
- Post Box
  
  Yes
  
  At the Penarth Road entrance and also in the main concourse.
- Atm Machine
  
  Yes
  
  Located outside the main entrance.
- Shops
  
  Yes
  
  There is a WHSmith and Marks and Spencers located on the concourse.
- Rail replacement locations
  
  From Saturday 1 August, the rail replacement bus stop is the bus stop outside 3 Callaghan Square, near the junction of Penarth Road and West Canal Wharf Rear car park (Penarth Road entrance).
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  The toilets are located on Platforms 1 to 8. The National Key toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a radar key and are only available during staffing hours.
- Accessible toilets
  
  Yes
  
  The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
Wifi
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  Url: https://tfwrail.wales/lost-property
  
  03333 211 202
- Available
  
  Yes
- Operator Name
  
  Transport for Wales
- Information Available From Staff
  
  Yes - from ticket office
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  No
- Ticket gates
  
  Yes
Parking
- Contact Details
  
  Url: https://www.apcoa.co.uk/find-parking/locations/cardiff/cardiff-central-quay-station
  
  CF10 5DS
- Operator Name
  
  APCOA
- Name
  
  Quay Multi-Storey
- Spaces
  
  681
- Number Accessible Spaces
  
  28
- Accessible Car Park Equipment
  
  No
- Cctv
  
  Yes
Bicycle Facilities
- Spaces
  
  102
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Cycle parking is available at a number of locations at Cardiff Central. Sheffield stands are provided at the east end of platforms 1 and 2, 3 and 4, 6 and 7. Sheffield stands are also located outside the southern entrance to the station.
- Annotation
  
  Sheffield stands are provided at the east end of platforms 1 and 2, 3 and 4, 6 and 7. Sheffield stands are also located outside the southern entrance to the station. Wheelgrip stands and a shelter is located in the Riverside/Fish Jetty Car Park - adjacent to platform 0
- Type
  
  Stands
Accessibility
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Monday to Friday 04:00 to 01:00
  Saturday 04:00 to 00:30
  Sunday 07:00 to 00:30
- Staff help available opening hours
  
  Mon-Fri 04:00 to 01:00
  Sat 04:00 to 00:30
  Sun 07:00 to 00:30
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  
  Ticket machines are located at the Penarth Road entrance and on the concourse.
- Height Adjusted Ticket Office Counter
  
  Yes
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible toilets
  
  Yes
  
  The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
- Step Free Access
  
  Category A.
  Step free access is available to Platforms 0 to 8.
- Ticket Gates
  
  Yes
  
  Accessible gate available at each set of ticket gates
- Impaired Mobility Set Down
  
  Yes
  
  Crawshay Street,
  CF10 5DS
- Wheelchairs Available
  
  Yes
First Class lounge
- Details
  
  Located on Platform 1
  All First Class tickets accepted.
  A comfortable modern lounge, with information screens, complimentary refreshments and a dedicated customer host ready to serve you.
  Wi-Fi is available.

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Trains from Helsbyto Cardiff CentralFrom £33.60

Helsby to Cardiff Centralby train on average takes 3 hrs 40 mins

Helsby to Cardiff Central one way only

Quick Links

Route info - Did you know!

Book your tickets

Helsby to Cardiff Central train times

Helsby facilities

Station Message

Cardiff Central facilities

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Trains from Helsby
to Cardiff Central
From £33.60