
Trains from Hartlepool
to Ockendon
From £63.50
Hartlepool to Ockendonby train on average takes 5 hrs 3 mins
Hartlepool to Ockendon one way only
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Route info - Did you know!
- Trains depart every 52 minutes
- First train leaves Hartlepool at 07:15
- Last train leaves Hartlepool at 18:00
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Hartlepool to Ockendon train times
Departs | Arrives | Train | Duration |
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Hartlepool facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes - Ticket MachineYes
- Smartcard IssuedYes
- Smartcard TopupYes
- Smartcard ValidatorNo
- Smartcard Comments
More information at www.northernrailway.co.uk/smart
- Penalty FaresTrain Operator: NT
Url: https://www.northernrailway.co.uk/about-us/playfare
- Facilities
- Car ParkYes
- Seated AreaYes
- Refreshment FacilitiesYes
Cafe and Craft Ale bar, both within station vacinity
- Toilets
These toilets are available during ticket office opening hours using a RADAR Key
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Baby ChangeYes
Inside booking hall
- TelephonesNo
- Wi Fi
- Rail replacement locations
Replacement transport will pick up/drop off at the station front.
- CCTVYes
- Toilets
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Staffing and customer services
- Staffing LevelFull time
- Lost propertyYes
- Contact Details
Url: https://www.nationalrail.co.uk/08002006060 - Open
Open 0700-2200 7 days per week
- Information Available From StaffYes - from help point
Yes - from ticket office - Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
Help points are outside the lifts on the platform and concourse lift entrances
- Ticket gatesYes
- Parking
- Contact Details
Email Address: enquiries@northernrailway.co.uk
Url: https://www.nationalrail.co.uk/0800 200 6060 - Operator NameLocal Council - 70 spaces
- NameStation Car Park - Operated by Hartlepool Council
- Spaces125
- ChargesDaily: £0.00
Note:Information as at 22/05/25 taken from the Hartlepool Council site
User 1 - 2hrs - £1.60 / 3hrs - £2.10 / 10hrs - £2.60 ~ User 2 - 24hrs £5 .70 (up to 7x24hrs)
- Number Accessible Spaces7
- Accessible Spaces Note
For information please see Town Centre Car Parks - Transport Interchange | Hartlepool Borough Council
- Accessible Car Park EquipmentYes
- Accessible Car Park Equipment Note
This station is not operated by Northern Trains
- CctvNo
- Bicycle Facilities
- Spaces8
- ShelteredYes
- CctvYes
- Location
Cycle Hoops are under the platform canapy on platform 2
- TypeStands
- Accessibility
- Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 24h
- Staff Help Available
Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.
- Staff help available opening hoursMon-Sat 07:00 to 19:00
- Induction LoopYes
- Accessible Ticket MachinesYes
- Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
- Ramp For Train AccessYes
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Step Free Access
- Category A Station
There are lifts to all platforms
To find our more about travelling around this station, please see the 360 map click here
- Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
- Impaired Mobility Set DownYes
Step free access from car park to station entrance
- Wheelchairs AvailableNo
Ockendon facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes - Ticket MachineYes
- Oystercard TopupYes
- Oyster Comments
Oyster top-up only from the self-service ticket machine
- Smartcard IssuedNo
- Smartcard ValidatorYes
- Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty FaresPenalty fares apply for CC
- Facilities
- Car ParkYes
- Seated AreaNo
- Waiting Room
Platform 1
- Refreshment FacilitiesNo
- ToiletsYes
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Accessible toiletsYes
Platform 1. This can be accessed using a radar key.
- Baby ChangeNo
- TelephonesNo
- Wi Fi
- Rail replacement locations
c2c Rail Replacement outside the Station Entrance (W3W ///move.debate.porch)
During disruption, ticket acceptance may be arranged on the TfL 370 Bus to Lakeside (for Chafford Hundred) and Romford via Upminster. These buses operate from bus stops on South Road, near the Royal Oak Public House.
- CCTVYes
- Toilets
- AvailableYes
- Location
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Accessible toiletsYes
Platform 1. This can be accessed using a radar key.
- Wifi
- Annotation
- AvailableYes
- Staffing and customer services
- Staffing LevelPart time
- Lost propertyYes
- Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 - Open
Not Christmas Day or Boxing Day
- Operator NameOperated by c2c
- Information Available From StaffYes - from ticket office
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
- Ticket gatesYes
- Parking
- Contact Details
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
Email Address: customer.service@ncp.co.uk
Url: http://www.ncp.co.uk0845 050 70 80 - Operator NameNational Car Parks Ltd
- NameStation Car Park
- Spaces36
- ChargesPer Hour: £1.00
Daily: £7.70
Weekly: £29.00
Monthly: £115.00
Three Monthly: £335.00
Annual: £1,153.00
Saturday: £3.20
Sunday: £3.20
Note:Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- Number Accessible Spaces5
- Accessible Car Park EquipmentNo
- Accessible Car Park Equipment Note
Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
- CctvYes
- Bicycle Facilities
- Spaces46
- ShelteredNo
- CctvYes
- Location
Platform 1
- TypeStands
- Accessibility
- Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 24h
- Staff help available opening hoursMon-Fri 06:30 to 19:30
- Induction LoopYes
- Accessible Ticket MachinesYes
- Height Adjusted Ticket Office CounterNo
Customer Service Staff
- Ramp For Train AccessYes
- Accessible TaxisNo
- Nearest stations with more facilitiesChafford Hundred Lakeside
- Accessible toiletsYes
Platform 1. This can be accessed using a radar key.
- Step Free Access
Step free access is only available from street level to platform 1
Platform 2 is only used for certain trains during peak hours, Monday - Friday
- Ticket GatesYes
- Impaired Mobility Set DownYes
Outside station entrance