Trains from Crewe Train Station
to Sutton Coldfield
Book your tickets
Crewe Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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First Class Lounge
Location
On the concourse above platform 5.
To enter the First Class lounge, just show your valid Avanti West Coast ticket (either Avanti West Coast Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line.
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Seated Area
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Waiting Room
Platform 5 and Platform 6 as well as the Calm Corner on Platform 5
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Trolleys
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Station Buffet
Shops and cafes available on P1-5 an P6-11 including the concourse
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Toilets
The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key. A Changing Places toilet is available on Platform 6.
Toilet opening times :
"Л"Л"Л"Л"Л"Л"ЛMonday to Friday: 04.00am - 02.00am
Saturday: 04.00am - 02.00am
Sunday: 06.00am - 02.00am
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Accessible toilets
An accessible toilet is available on platform 5 and 6, accessed using a RADAR key. Changing places toilet also on P6 - please speak to a member of staff for access
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Shops
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Rail replacement locations
Rail replacement coach services can be found at the side of the station on the left as you exit.
Northern Rail buses pick up / drop off at the temporary bus station, just beyond Platform 12. The bus station in question is accessible via a bridge at platform level.
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CCTV
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Toilets
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Available
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Location
The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key. A Changing Places toilet is available on Platform 6.
Toilet opening times :
"Л"Л"Л"Л"Л"Л"ЛMonday to Friday: 04.00am - 02.00am
Saturday: 04.00am - 02.00am
Sunday: 06.00am - 02.00am
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Accessible toilets
An accessible toilet is available on platform 5 and 6, accessed using a RADAR key. Changing places toilet also on P6 - please speak to a member of staff for access
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Pedley Street ( Car Park 1)
Spaces: 525
Number Accessible Spaces: 18
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
Different rates apply to non rail users, please speak to a member of staff.
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Car Park 2
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Weston Road ( Car Park 2)
Spaces: 254
Number Accessible Spaces: 14
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website
Different rates apply to non rail users, please speak to a member of staff.
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Bicycle Facilities
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Spaces186
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ShelteredYes
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Cctv
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Location
all platforms
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Annotation
10 hoops on platform 3 (2 x cycles per hoop = 20 spaces)
22 hoops on platform 5 (2 x cycles per hoop = 44 spaces)
20 hoops on platform 6 (2 x cycles per hoop and 2 hoops with space for 1 cycle each = 42 spaces)
22 hoops on platform 11 (2 x cycles per hoop = 44 spaces)
17 hoops on platform 12 (2 x cycles per hoop = 34 spaces)
5 hoops in Weston Raoad car park (2 x cycles per hoop = 10 spaces)
Short Stay Car Park Pedley Street 18 spaces
Weston Road Car Park 10 spaces
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TypeStands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
An accessible toilet is available on platform 5 and 6, accessed using a RADAR key. Changing places toilet also on P6 - please speak to a member of staff for access
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Step Free Access
Category A - This station has step-free access to all platforms
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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First Class lounge
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Details
Location
On the concourse above platform 5.
To enter the First Class lounge, just show your valid Avanti West Coast ticket (either Avanti West Coast Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line.
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Sutton Coldfield facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for LM
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
N/A
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Accessible toilets
N/A
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
In the event of engineering the bus/coach will collect from: In the short stay car park at the front of the station.
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CCTV
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Toilets
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Accessible toilets
N/A
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
On both platforms.
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Ticket gates
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Parking
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Contact Details
Season ticket holders are allowed to park free of charge on production of their rail season ticket to the Parking Warden deployed on the car park between 0700 to 1030 hours Monday to Friday
Customers who wish to purchase a single/return ticket rail ticket are entitled to a £0.70 discount off their fare. However, to obtain this discount customers must place their parking ticket issued by the Warden in their car window and present the tear off slip to the Ticket Office at the time of purchase.
Url: https://www.nationalrail.co.uk/ -
Operator NameTransport for West Midlands
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NameStation Car Park
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Spaces337
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ChargesDaily: £4.50
Saturday: £4.50
Sunday: £2.30
Note:Season ticket holders are allowed to park free of charge on production of their rail season ticket to the Parking Warden deployed on the car park between 0700 to 1030 hours Monday to Friday
Customers who wish to purchase a single/return ticket rail ticket are entitled to a £0.70 discount off their fare. However, to obtain this discount customers must place their parking ticket issued by the Warden in their car window and present the tear off slip to the Ticket Office at the time of purchase.
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Number Accessible Spaces17
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces14
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ShelteredNo
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Cctv
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Location
lockers on the Lichfield platform and the stands are in the booking hall
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TypeStands
Lockers
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Accessibility
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Helpline
0800 0248998
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
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Staff help available opening hoursMon-Thu 06:00 to 19:00
Fri 06:00 to 20:00
Sat 08:00 to 20:00
Sun 09:00 to 17:00 -
Induction Loop
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Accessible Ticket Machines
A Ticket Vending Machine is located on Platform 2.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are not available
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Accessible Public Telephones
Public telephones are not accessible
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Accessible toilets
N/A
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Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
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Ticket Gates
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Impaired Mobility Set Down
Possible in station car park or forecourt.
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