
Trains from Chester Train Station
to Folkestone West
From £65.00
Chester Train Station to Folkestone Westby train on average takes 4 hrs 15 mins
Chester Train Station to Folkestone West one way only
Cheapest Advance Single from £65.00Quick Links
Route info - Did you know!
- Trains depart every 21 minutes
- First train leaves Chester Train Station at 04:58
- Last train leaves Chester Train Station at 19:58
Book your tickets
Chester to Folkestone West train times
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Chester Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car ParkYes
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Seated AreaYes
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TrolleysNo
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Refreshment FacilitiesYes
Coffee shop - Costa Coffee.
Buffet.
Public House/Bar.
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ToiletsYes
The toilets are located on Main Concourse and on Platform 7a. The National Key toilets are located on the Main Concourse and on Platforms 4a / 7a; these toilets are operated by a radar key.
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Accessible toiletsYes
Main Concourse and Platforms 4a / 7a
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Baby ChangeYes
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TelephonesNo
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Wi Fi
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Post BoxYes
Located on the platform(s).
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Atm MachineNo
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ShopsYes
There is a WHSmith located on the main concourse.
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Rail replacement locations
The rail replacement bus stop is a local bus stop (S2) on City Road, next to The Queen at Chester Hotel.
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CCTVYes
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Toilets
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AvailableYes
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Location
The toilets are located on Main Concourse and on Platform 7a. The National Key toilets are located on the Main Concourse and on Platforms 4a / 7a; these toilets are operated by a radar key.
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Accessible toiletsYes
Main Concourse and Platforms 4a / 7a
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
AvailableYes
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsNo
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Ticket gatesYes
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Parking
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Car Park 1
Notes
Operator Name: A P C O A
Name: Chester East
Spaces: 149
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.apcoa.co.uk/find-parking/locations/chesterOpening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: A P C O A
Name: Chester West
Spaces: 103
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: NoWebsite
https://www.apcoa.co.uk/find-parking/locations/chesterOpening Times
Mon-Sun 24h
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Bicycle Facilities
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Spaces76
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ShelteredYes
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CctvYes
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Location
Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
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Staff help available opening hoursMon-Sun 03:00 to 01:00
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Induction LoopYes
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Accessible Ticket MachinesYes
Ticket machines are located next to the ticket barriers. They have touchscreen controls.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisYes
Outside the station.
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Accessible Public TelephonesNo
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Accessible toiletsYes
Main Concourse and Platforms 4a / 7a
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Step Free Access
Category A.
Step free access is available to all platforms via lifts.
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Ticket GatesYes
Wide aisle gates available.
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Impaired Mobility Set DownNo
There's an unmarked location, outside the station.
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Wheelchairs AvailableYes
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Folkestone West facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorNo
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Heated waiting Room on platform 1, only available when staff are present
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Refreshment FacilitiesYes
Coffee kiosk
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Toilets
Platform 1
Monday to Friday: 06:30 to 12:30
Saturday: 07:30 to 13:30
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Accessible toiletsYes
Platform 1 - Available during staffing hours. This toilet is stoma friendly.
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Baby ChangeYes
Only available when staff present
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TelephonesYes
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Wi Fi
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Rail replacement locations
Station Road, platform 2 side of the station (what 3 words: stood.behaving.asks)
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CCTVYes
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Toilets
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Accessible toiletsYes
Platform 1 - Available during staffing hours. This toilet is stoma friendly.
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
AvailableYes
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On platform
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Ticket gatesNo
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Parking
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Contact Details0330 333 9232
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Operator NameAPCOA Parking
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NameStation Car Park
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Spaces215
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ChargesOff-peak: £6.30
Daily: £7.00
Weekly: £28.30
Monthly: £92.30
Three Monthly: £276.50
Six Monthly: £555.00
Annual: £994.00
Saturday: £5.30
Sunday: £4.80
Note:Daily Rate ( Tuesday, Wednesday and Thursday) - £7.50
Off peak evening rate (after 18:00) - £3.50
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Number Accessible Spaces12
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Accessible Spaces Note
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
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Accessible Car Park EquipmentNo
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CctvYes
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Bicycle Facilities
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Spaces38
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ShelteredYes
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CctvNo
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Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 06:25 to 13:05
Sat 07:35 to 14:15 -
Induction LoopYes
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Accessible Ticket MachinesYes
by entrance to platform 1
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Height Adjusted Ticket Office CounterYes
There are standing height and wheelchair height ticket counters available.
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Nearest stations with more facilitiesFolkestone Central
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Accessible toiletsYes
Platform 1 - Available during staffing hours. This toilet is stoma friendly.
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Step Free Access
This is a category B2 station. Step Free access to Platform 1 via main entrance off Shorncliffe Road. Step free access to platform 2 via side entrance off Station Road. Step access between platforms via station subway. Step free Interchange between platforms via steep roads is in excess of 500 metres.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableNo
Not available
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