Trains from Carlisle Train Station
to Pilning
Book your tickets
Carlisle Train Station facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomYes
Seating available on all platforms with waiting rooms throughout.
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TrolleysYes
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Refreshment FacilitiesYes
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ToiletsYes
The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
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Accessible toiletsNo
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Baby ChangeYes
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TelephonesYes
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Wi Fi
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Post BoxYes
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ShopsYes
Newsagent
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Rail replacement locations
Rail replacement coach services can be found at the front of the station.
ScotRail rail replacement transport will pick up / drop off at The Halston Hotel on Warwick Road.
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CCTVYes
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Toilets
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AvailableYes
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Location
The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://avantiwestcoast.missingx.com/0345 528 0253 -
AvailableYes
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
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Ticket gatesNo
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Parking
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Car Park 1
Notes
Operator Name: Avanti West Coast
Name: Carlisle Car Park 1
Spaces: 160
Number Accessible Spaces: 9
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website. Different rates apply to non-rail users - please speak to a member of staff.
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Car Park 2
Notes
For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website.
Different rates apply to non-rail users - please speak to a member of staff.
Eco-friendly car hire available from this station. Click here for more information.
Operator Name: Avanti West Coast
Name: Carlisle Car Park 2
Spaces: 75
Number Accessible Spaces: 4
Accessible Car Park Equipment: No
Cctv: YesWebsite
Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website. Different rates apply to non-rail users - please speak to a member of staff.
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Bicycle Facilities
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Spaces16
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ShelteredYes
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CctvYes
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Location
Platform 8.
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Annotation
Space for 16 cycles on Platform 8.
8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces)
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TypeRacks
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsNo
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Step Free Access
Category A - This station has step-free access to all platforms / the platform
Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.
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Ticket GatesNo
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Impaired Mobility Set DownYes
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Wheelchairs AvailableYes
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Pilning facilities
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Ticket office
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Ticket OfficeNo
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Smartcard Accepted
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
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Refreshment FacilitiesNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi FiNo
Find WiFi Hotspots near this station
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Rail replacement locations
Front of the station (served by taxi only).
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CCTVNo
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing Levelunstaffed
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Lost propertyYes
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Annotation
Whether youve lost something on one of our trains or at a station, we'll do our best to find it for you. Once we've got your details, we'll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Customer Help PointsYes
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/BS35 4JT -
Operator NameNone
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NameStation Car Park
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Spaces0
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Number Accessible Spaces0
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
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Staff help available opening hours
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Induction LoopYes
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Accessible Ticket MachinesNo
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Ramp For Train AccessNo
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Accessible Taxis
No
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Accessible toiletsNo
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Step Free Access
Step Free Category A station - This station has step free access to the platform. Only one platform in use.
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Ticket GatesNo
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Impaired Mobility Set DownNo
Set- Down / Pick up Points are available at the station entrance
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Wheelchairs AvailableNo
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.