Allens West to Stonegate train times
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Allens West facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard CommentsMore information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting RoomThere are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Pick Up/Drop Off adjacent to Level Crossing
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CCTV
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services OpenInformation available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platform 1
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Ticket gates
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Bicycle Facilities
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Spaces8
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ShelteredNo
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Cctv
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Annotation
4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.
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TypeLockers
Stands
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Accessibility
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Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Nearest stations with more facilitiesEaglescliffe
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Step Free Access
- Category B Station
- Station is unstaffed
- Please note there are no tactile pavings at this station
To find our more about travelling around this station, please see the 360 map click here
Coverage: whole Station -
Impaired Mobility Set DownStep free access from car park to station entrance
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Wheelchairs Available
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Stonegate facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting RoomHeated waiting area in booking hall only available when staff are present
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Trolleys
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Station Buffet
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ToiletsBooking hall- Available during staffing hours
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Accessible toilets
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Baby Change
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TelephonesUsage Type: Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Buses normally depart from the top of the station car park, but because not all buses can manoeuvre in, we advise that you wait by the car park entrance.
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CCTV
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Toilets
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Available
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LocationBooking hall- Available during staffing hours
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Available
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services OpenTrain running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsOn platform
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Ticket gates
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Parking
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Contact Details
From 1st June - new off peak evening rate (after 18:00) - £1.50
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0330 333 9232 -
Operator NameAPCOA Parking
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NameStation Car Park
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Spaces145
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ChargesOff-peak: £4.70
Per Hour: N/A
Daily: £5.30
Weekly: £24.30
Monthly: £88.60
Three Monthly: £270.50
Six Monthly: £540.00
Annual: £942.60
Saturday: £1.50
Sunday: £2.70
Note:From 1st June - new off peak evening rate (after 18:00) - £1.50
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Number Accessible Spaces6
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Accessible Spaces NoteParking is free for disabled customers displaying a valid Blue Badge in any car parking space
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Cctv
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Bicycle Facilities
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Spaces14
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ShelteredYes
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Cctv
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Locationoutside station entrance
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AnnotationYou may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 06:00 to 12:00
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Induction Loop
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Accessible Ticket Machinesby entrance to platform 2
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Nearest stations with more facilitiesTunbridge Wells
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Accessible toilets
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Step Free AccessCategory B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services away from London via the side entrance path. There is no step free access to Platform 1. No step free access to platform 1 for services towards London. No step free interchange between platforms. Stepped access between platforms via station footbridge.
Coverage: no Part Of Station -
Impaired Mobility Set Down
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Wheelchairs Available
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