Frequently Asked Questions

What happens to train services during a strike?

The majority of services will operate between 9am and 6pm, with final services on some routes finishing before 6pm.

Trains are expected to be extremely busy, journeys may take longer than normal and connections to other services may not be available. Customers should consider whether their journey is necessary and recheck services before travelling.

The strike will start at 00:01hrs and finish at 23:59hrs on Saturday 20 October.

We are doing everything we can to keep you on the move during the strike action.

The services we will provide are based on the availability and location of Northern employees who are trained conductors. Wherever possible, we are also focusing services on our busiest routes into major towns and cities.

We don’t expect services to be impacted on the days before or after this strike. We will update you if this is not the case.

We will keep this page updated with the latest travel information for the industrial action. You can also find us on Twitter at @northernassist or Facebook at facebook.com/northernassist


You can get real time journey updates to your mobile at nationalrail.co.uk or by tweeting @northernassist


If you need further assistance when travelling with us, please contact our Customer Experience Centre on 0800 200 6060.

All the services we will run are included in the timetables that you can find on this page. You can also check online train sites such as National Rail Enquiries.


Please note, we expect that the trains we do operate will be extremely busy, journeys may take longer than normal and connections to other services may not be available. Customers should consider whether their journey is necessary and recheck services before travelling.