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Newcastle Station Information

Arrivals, departures, timetables and accessibility.

Ticket Office:

Monday-Friday -
Saturday -
Sunday -

Address:
Newcastle-upon-Tyne station, Neville Street, Newcastle-upon-Tyne, Tyne & Wear, NE1 5DL

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Newcastle
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From Arrival Time Expected Seating Platform Operator

Predicted seating available

Lots of seats available
Seats available
Limited seats available
- Data unavailable

The predicted seat availability feature is based on information we hold for the previous 21 days. We're working hard to expand this information for all our services.

To Departure Time Expected Seating Platform Operator

Predicted seating available

Lots of seats available
Seats available
Limited seats available
- Data unavailable

The predicted seat availability feature is based on information we hold for the previous 21 days. We're working hard to expand this information for all our services.

Detailed station information
Ticket Machine
Yes
Penalty Fares
Applicable Operators: Northern, TransPennine Express
Left Luggage
No
Left luggage contact
Lost property contact
Toilets
The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4.
Baby change facilities
Yes
Cycle storage
Spaces:  122
Shelter:  Yes
CTV:  Yes
Location:  Platform 12 at the south end of the station and outside the Station Management Centre at the north end of the station.
Additional information:  28 stands accommodating 56 cycles
Storage type:  Stands
Car Park
Long Stay Car Park
Opening times:  Monday-Sunday -
Spaces:  454
Off peak charges:  £5.00
Hourly charge:  N/A
Daily charge:  £17.00
Weekly charge:  £75.00
Monthly charge:  £277.00
3 monthly charge:  £712.00
6 monthly charge:  N/A
Annual charge:  £2130.00
Operator:  London North Eastern Railway
Website:  https://www.nationalrail.co.uk/
For a map of how to get to the car park, please click here.
Taxi rank
Newcastle is a large station, taxis are available 24/7 from the station taxi rank.
Bus service
Information to plan your onward journey is available in a printable format here
Metro service
Tyne & Wear 'Metro' runs from platforms adjacent to station concourse. For details: www.nexus.org.uk

 
Station alerts
All toilets on platform 12 are out of order at Newcastle station.
Detailed station information
Help points
Customer Information Point on Main Concourse. Open 08:30 till 18:30 Monday to Saturday, 09:30 till 18:30 Sunday
Staff help
Monday-Friday -
Saturday -
Sunday -
Induction loop
Yes
Accessible ticket machines
Accessible machine are located on the main concourse 
Accessible booking office counter
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
Ramp for train access
Yes
Accessible public telephones
Platform 3
National key toilets
The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a radar key. A radar key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platforms 3/4.
Step free access
Whole station
Step free access note
Please note that although this station is classified step-free, the bridge between the platforms is quite steep. Lifts are available using a subway but only to platforms 1-4 and platforms 9-12. Staff are available to assist using the footbridge.

This station is a category B2 station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Ticket gates
This station has Secure Station Accreditation
Impaired mobility set down
Yes
Wheelchairs available
Yes

The first covered train station in the world and made mention of by Simon Jenkins, in his book Britain's 100 Best Railway Stations, the Romano-Italian design Newcastle railway station is a Grade I Listed building - a building of outstanding national architectural or historic interest. On August 29, 1850, the station was inaugurated by Queen Victoria herself, and ever since that day has been a public holiday in Newcastle.

Today’s new look station, modernised within the last few years, is bright and airy, yet still with echoes to this building’s past glory. With sinuously curved arches and rigid pillars, the judicious use of glass lends an atmosphere of space to the station, allowing travellers to feel relaxed while waiting for their train.

Upon leaving the station, it’s just a short stroll to the city centre, where you’ll find museums, theatres, and numerous other attractions.

How far is Newcastle Station from Newcastle International Airport?

It takes about 25 minutes to reach Newcastle International airport by train, via Central Station, just outside Newcastle Station.

How far is the walk from Newcastle Station to Newcastle city centre?

Arriving at Newcastle Central Station, you can be in the city centre within a 10-minute stroll.

Does Newcastle Station have car park facilities?

Yes, there are a total number of 454 car park spaces, including blue badge spaces.

Are there secure bike storage facilities at Newcastle Station?

Yes, there are 116 bike storage spaces, including shelter and CCTV.

What facilities are available at Newcastle Station?

  • Toilets, including baby changing facilities
  • Station Buffet
  • Wifi
  • Shops
  • ATM
  • Postbox
  • Telephones
  • Disabled Access - step-free throughout, ramps and induction loop system available
  • First Class Lounge

What popular destinations are available from Newcastle Station?

Inspired to find out more about Newcastle? We’ve put together the following guide outlining all the fantastic places you can visit while you’re there.