Strike Action: Strikes affect services at Newcastle on 28th April. Read more…

Newcastle Station Information

Arrivals, departures, timetables and accessibility.


Newcastle-upon-Tyne station
Neville Street
Tyne & Wear

Ticket Office:

Monday-Friday 05:00-21:20
Saturday 05:00-21:20
Sunday 07:30-21:20

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    Strike Action on 28th April

    If you are planning to travel from Newcastle Station on 28th April, please check the information below for details of strike services.


    These are replacement timetables for the day of the industrial action.

     Metrocentre - Newcastle - Middlesbrough - Nunthorpe -updated
     Newcastle - Carlisle - updated
     Whitby - Middlesbrough - updated v2
     Newcastle - Chathill

    Alternative Transport

    T&W Metro services to Manors, Heworth and Sunderland also available
    From Arrival Time Expected Platform
    To Departure Time Expected Platform
    The timetables for Newcastle are displayed below, click on the Download Timetable link to view the PDF timetable for the route.
    Please note: As of 21/05/2017 new timetables will operate. Where this is the case, please see the upcoming timetable links below

    Alnmouth and Morpeth to Newcastle and Metrocentre

    Nunthorpe and Middlesbrough to Newcastle and Metrocentre

    Sunderland and Newcastle to Hexham and Carlisle including additional stops to and from Dunston

    Middlesbrough to Whitby (The Esk Valley Railway)

    Newcastle - Carlisle

    Liverpool and Manchester Airport to The North East

    Newcastle and Middlesbrough to Manchester and Liverpool

    Detailed station information
    Ticket Machine
    Left Luggage
    Left luggage contact
    Lost property contact
    On platforms 3, 4 and 12
    Baby change facilities
    Cycle storage
    Spaces:  122
    Shelter:  Yes
    CTV:  Yes
    Location:  Platform 12 at the south end of the station and outside the Station Management Centre at the north end of the station.
    Additional information:  28 stands accommodating 56 cycles
    Storage type:  Stands
    Car Park
    Long Stay Car Park
    Opening times:  Monday-Sunday 04:00-23:00
    Spaces:  454
    Off peak charges:  £7.50
    Hourly charge:  N/A
    Daily charge:  £16.00
    Weekly charge:  £70.00
    Monthly charge:  £260.00
    3 monthly charge:  £670.00
    6 monthly charge:  N/A
    Annual charge:  £2000.00
    Operator:  Virgin Trains East Coast
    For a map of how to get to the car park, please click here.
    Taxi rank
    Newcastle is a large station, taxis are available 24/7 from the station taxi rank.
    Bus service
    Information to plan your onward journey is available in a printable format here
    Metro service
    Tyne & Wear 'Metro' runs from platforms adjacent to station concourse. For details:

    Detailed station information
    Help points
    Customer Information Point on Main Concourse. Open 08:30 till 18:30 Monday to Saturday, 09:30 till 18:30 Sunday
    Staff help
    Monday-Friday 24h
    Saturday 24h
    Sunday 24h
    Induction loop
    Accessible ticket machines
    Accessible machine are located on the main concourse 
    Accessible booking office counter
    Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
    Ramp for train access
    Accessible public telephones
    Platform 3
    National key toilets
    On platforms 3 and 4. There is also a Changing Places toilet on platform 12. All require a RADAR key. RADAR key available from Customer Information Point or Station Management Centre (both on the main concourse). Staff have access to a key on platforms 3/4.
    Step free access
    Whole station
    Step free access note
    Level/ramp access to all platforms. Underpass with lifts to platforms 3 & 4.
    Ticket gates
    Impaired mobility set down
    Wheelchairs available
    Monday-Sunday 04:30-02:00