Arriva Rail North Limited has an objective disputes and appeal process that will consider any aspect of an individual case. We will consider any matter arising in a case up to and including the day of trial. We will also consider any additional matter raised as part of an appeal post-conviction be it in relation to conviction or sentence. So that we can consider things properly anything that you would like us to consider must be sent to us in writing. We cannot consider representations over the telephone.

  • Representations regarding Unpaid Fare Notices and Failure to Purchase Notices must be made within 21 days of issue.

Please make sure that you include your details and the reference number from our notice and post your representations to: DRPU, Arriva Rail North Limited, FREEPOST NEA 3188, Bradford, BD1 1BR or alternatively Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Representations regarding a Fixed Penalty Notice must be made within 14 days of the date of our letter making the offer of a Fixed Penalty Notice. They must be made in writing but can be sent by post or email. Please make sure that you include your details and the reference number from the notice.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Post: DRPU, Arriva Rail North Limited, FREEPOST NEA 3188, Bradford BD1 1BR

  • Representations regarding a Penalty Parking Notice must be made within 14 days of the date of the notice. They must be made in writing but can be sent by post or email. Please make sure that you include your details and the reference number from the notice.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Post: DRPU, Arriva Rail North Limited, FREEPOST NEA 3188, Bradford BD1 1BR.

Complaints should be directed to: This email address is being protected from spambots. You need JavaScript enabled to view it.

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