Whaley Bridge facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard CommentsMore information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car Park
-
First Class Lounge
-
Seated Area
-
Waiting RoomWaiting room available during booking office hours, and canopies at all times
-
Trolleys
-
Station Buffet
-
Toilets
-
Baby Change
-
TelephonesUsage Type: Cards And Coins
-
Wi Fi
-
Web Kiosk
-
Post Box
-
Tourist Information
-
Atm Machine
-
Bureau De Change
-
Shops
-
Rail replacement locations
For Buxton - bus stop opposite the Joddrell Arms Pub on Market Street, for Manchester bus stop outside the Joddrell Arms Pub at the bottom of the station approach road.
-
CCTV
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services OpenInformation available from Help Point 24/7.
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platforms 1&2
-
Ticket gates
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern
-
NameStation Car Park
-
Spaces30
-
Charges
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces8
-
ShelteredNo
-
Cctv
-
Annotation8 hoops
-
TypeStands
-
-
Accessibility
-
Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff help available opening hoursMon-Sat 06:50 to 13:25
-
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
-
Ramp For Train Access
-
Step Free Access
Category B station, The station forecourt/car park slopes steeply upwards from its entrance at the junction of Market street and Reservoir Road. Access to the Buxton platform is step-free via a tarmac footpath along the front of the station building to a gate onto the platform, or via 10 steps up to the ticket office then one step down onto the platform. Step-free access to the Manchester platform is via a sloping path from Station View and through a gate onto the platform. A stepped footbridge connects the two platforms. However there is a large gap between the train and platform on both platforms.
Coverage: whole Station -
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
-
Wheelchairs Available
-
Worcester Shrub Hill facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Validator
-
-
Facilities
-
Car Park
-
First Class Lounge
-
Seated Area
-
Waiting Room
-
Trolleys
-
Station Buffet
-
ToiletsThe toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:15-21:30. The toilet facilities are not available when the Ticket Office is closed.
-
Accessible toilets
-
Baby Change
-
TelephonesUsage Type: Cards And Coins
-
Wi Fi
-
Web Kiosk
-
Post Box
-
Tourist Information
-
Atm Machine
-
Bureau De Change
-
Shops
-
Rail replacement locations
In the event of engineering, Rail replacement buses will use the public bus stops on Worcester Shrub Hill Road near to the drive to the station
-
CCTV
-
-
Toilets
-
Available
-
LocationThe toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:15-21:30. The toilet facilities are not available when the Ticket Office is closed.
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Detailshttps://www.nationalrail.co.uk/
-
Available
-
Information Available From StaffYes - from ticket office
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
-
Ticket gates
-
-
Parking
-
Contact Details0330 1235 247
-
Operator NameSABA UK
-
NameStation Car Park
-
Spaces121
-
ChargesOff-peak: £4.60
Per Hour: N/A
Daily: £6.50
Weekly: £24.50
Monthly: £78.00
Three Monthly: N/A
Six Monthly: N/A
Annual: £624.00
Saturday: £4.60
Sunday: £4.60 -
Number Accessible Spaces5
-
Accessible Spaces NoteParking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredNo
-
Cctv
-
-
Accessibility
-
Helpline0800 0248998
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
-
Staff help available opening hoursMon-Fri 04:55 to 00:25
Sat 05:30 to 00:00
Sun 08:00 to 00:25 -
Induction Loop
-
Accessible Ticket Machines
A Ticket Vending Machine is located in the Booking Hall.
-
Height Adjusted Ticket Office Counter
1 to 1 contact with ticket office staff
-
Ramp For Train Access
-
Accessible Taxis
Accessible taxis are not available
-
Accessible Public Telephones
Public telephones are not accessible
-
Accessible toilets
-
Step Free Access
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Coverage: whole Station -
Impaired Mobility Set Down
-
Wheelchairs Available
-