Trains from Thornaby
to Highbury & Islington
Book your tickets
Thornaby facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car Park
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Seated Area
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Waiting Room
Seating is available within the booking hall, which is heated, during staffed hours.
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Station Buffet
Refreshments are available from the shop in the booking hall.
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Toilets
A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
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Accessible toilets
The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in. Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.
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CCTV
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Toilets
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Available
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Location
A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
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Accessible toilets
The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/360 600 1671 -
Available
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed.
When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/01895 262 122 -
Operator NameTransPennine Express
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NameStation Car Park
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Spaces60
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ChargesDaily: £3.10
Weekly: £13.50
Monthly: £46.00
Three Monthly: £120.00
Annual: £365.00 -
Number Accessible Spaces4
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Accessible Spaces Note
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Customers can purchase their car parking tickets via the APCOA Connect app or website.
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Cctv
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Bicycle Facilities
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Spaces12
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ShelteredYes
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Cctv
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Location
On the approach road opposite the ticket office
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Annotation
In addition 3 lockers are rentable from Stockton Council located in the Car Park.
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TypeStands
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:45 to 19:45
Sun 09:15 to 17:15 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesMiddlesbrough
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Accessible toilets
The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
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Step Free Access
This station is category A. Step free access is provided from the station entrance to the platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Highbury & Islington facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Validator
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TravelcardZone 2
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Penalty Fares
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Facilities
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Car Park
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Seated Area
There are no seats in the ticket hall. Seats are available on the platform.
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Waiting Room
The London Overground platforms are mostly covered with a canopy. The Great Northern platforms are underground.
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Station Buffet
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Toilets
None
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Bureau De Change
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Shops
Yes, Newsagent at the entrance
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Rail replacement locations
Bus stops in Holloway Road
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CCTV
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Toilets
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0845 330 9882 -
Information Available From StaffYes - from help point
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Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
0343 222 1234 or 020 3031 9331 (Textphone)
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 07:00 to 22:00
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
Accessible ticket machines sell tickets suitable for use on London Underground services, including daily and weekly Travelcards.
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Height Adjusted Ticket Office Counter
Ticket office staff provide assistance where possible. See ticket office opening hours.
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Ramp For Train Access
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Accessible Taxis
Contact taxi operator directly
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Accessible toilets
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Step Free Access
This is a Category C station. Step-free access is available via lifts between the ticket hall and London Overground platforms. Great Northern services and the London Underground Victoria line do not have step-free access
The Assistance Meeting Point is the Ticket Office.
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Ticket Gates
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Impaired Mobility Set Down
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