

Trains from Poole
to Chester Train Station
From £81.50
Poole to Chester Train Stationby train on average takes 5 hrs 29 mins
Poole to Chester Train Station one way only
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Route info - Did you know!
- Trains depart every 25 minutes
- First train leaves Poole at 05:00
- Last train leaves Poole at 18:41
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Poole to Chester train times
Departs | Arrives | Train | Duration |
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Poole facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionYes
- Ticket MachineYes
- Smartcard IssuedYes
- Smartcard TopupTicket Office: Yes
Ticket Machine: Yes - Smartcard ValidatorYes
- Smartcard Comments
Poole ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
- Penalty FaresPenalty fares apply for SW
- Facilities
- Car ParkYes
- Seated AreaYes
- Waiting RoomNo
- TrolleysYes
- Refreshment FacilitiesYes
- ToiletsYes
The toilets are located in the Booking Hall and in the Waiting Room on Platform 1. The National key toilets are located in the Main Booking Hall; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
- Accessible toiletsYes
- Baby ChangeNo
- TelephonesYes
- Wi Fi
- Atm MachineYes
- Rail replacement locations
Station forecourt, off Serpentine Road
- CCTVYes
- Toilets
- AvailableYes
- Location
The toilets are located in the Booking Hall and in the Waiting Room on Platform 1. The National key toilets are located in the Main Booking Hall; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
- Accessible toiletsYes
- Wifi
- Annotation
- AvailableYes
- Staffing and customer services
- Staffing LevelPart time
- Lost propertyYes
- Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
- Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Poole.
- Information Available From StaffYes - from help point
- Customer Help PointsYes
Help points are available on all platforms
- Ticket gatesNo
- Parking
- NamePoole Car Park
- Spaces146
- ChargesOff-peak: £4.90
Per Hour: £1.60
Daily: £9.90
Weekly: £39.50
Monthly: £139.30
Three Monthly: £417.90
Annual: £1,393.00
Saturday: £4.90
Sunday: £4.90
Note:Ring Go Code 77554.
Hourly rate available from 1200 from Ring Go O N L Y
Bank Holiday £4.90.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £14.70.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
- Number Accessible Spaces3
- Accessible Spaces Note
Parking is chargeable for all vehicles except registered Blue Badge holders.
- Accessible Car Park EquipmentNo
- CctvNo
- Bicycle Facilities
- Spaces90
- ShelteredYes
- CctvNo
- TypeRacks
- Accessibility
- Helpline
0800 5282100
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 24h
- Staff Help AvailableYes
- Induction LoopYes
- Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Ramp For Train AccessYes
- Accessible TaxisNo
- Accessible toiletsYes
- Step Free Access
Step-free category B Station - There is level access to both sides of the station by ramps.
Interchange between platforms is via a ramped underpass at the London end of the platforms.
- Ticket GatesNo
- Impaired Mobility Set DownNo
- Wheelchairs AvailableYes
Station Message
Chester West Car Park - Reduced SpacesDue to works at the Chester West car park, approx. 20 spaces to the left of the car park entrance will be unavailable until November 2025. Alternative parking is available at the Chester East car park in the meantime. Apologies for the inconvenience.
Chester Train Station facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes - Ticket MachineYes
- Smartcard IssuedNo
- Smartcard ValidatorNo
- Penalty FaresPenalty fares apply for AW
- Facilities
- Car ParkYes
- Seated AreaYes
- TrolleysNo
- Refreshment FacilitiesYes
Coffee shop - Costa Coffee.
Buffet.
Public House/Bar.
- ToiletsYes
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
- Accessible toiletsYes
Platforms 4-7.
- Baby ChangeYes
- TelephonesNo
- Wi Fi
- Post BoxYes
Located on the platform(s).
- Atm MachineNo
- ShopsYes
There is a WHSmith located on the main concourse.
- Rail replacement locations
The rail replacement bus stop is the local bus stop at the front of the station.
From 22 March 2025 the rail replacement bus stop will move to local bus stop (S2) on City Rd, next to The Queen at Chester Hotel.
- CCTVYes
- Toilets
- AvailableYes
- Location
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
- Accessible toiletsYes
Platforms 4-7.
- Staffing and customer services
- Staffing LevelFull time
- Lost propertyYes
- Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 - AvailableYes
- Operator Name
- Information Available From StaffYes - from ticket office
- Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements - Customer Help PointsNo
- Ticket gatesYes
- Parking
- Car Park 1
Notes
Operator Name: A P C O A
Name: Chester East
Spaces: 113
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h - Car Park 2
Notes
Operator Name: A P C O A
Name: Chester West
Spaces: 123
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: NoWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h
- Bicycle Facilities
- Spaces76
- ShelteredYes
- CctvYes
- Location
Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
- TypeStands
- Accessibility
- Helpline
03333 211202
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 08:00 to 20:00
- Staff Help Available
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
- Staff help available opening hoursMon-Sun 03:00 to 01:00
- Induction LoopYes
- Accessible Ticket MachinesYes
Ticket machines are located next to the ticket barriers. They have touchscreen controls.
- Height Adjusted Ticket Office CounterYes
- Ramp For Train AccessYes
- Accessible TaxisYes
Outside the station.
- Accessible Public TelephonesNo
- Accessible toiletsYes
Platforms 4-7.
- Step Free Access
Category A.
Step free access is available to all platforms via lifts.
- Ticket GatesYes
Wide aisle gates available.
- Impaired Mobility Set DownNo
There's an unmarked location, outside the station.
- Wheelchairs AvailableYes