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Trains from Moston
to Thornton Heath
Book your tickets
Moston facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stops on Hollinwood Ave on bridge above station platform 1 entrance.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDepartureScreens
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Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces10
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ShelteredNo
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Cctv
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Location
On the platform
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Nearest stations with more facilitiesRochdale
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Accessible toilets
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Step Free Access
- Mobility Scooter friendly station
- Category B Station
- This station only has tactile paving on platform 1
- Services Towards Manchester : From Hollinwood Avenue, along a path (75 paces, 1:14 variable slope) onto the platform. Services towards Rochdale : From Hollinwood Avenue, through a 4ft gate and down a ramp (65 paces, 1:12 variable slope) onto the platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. Street set down only available.
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Thornton Heath facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
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TravelcardZone 4
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Penalty FaresPenalty fares apply for SN
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are heated waiting areas available on platform 2, during staffed hours.
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Station Buffet
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Toilets
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Accessible toilets
Toilets may only be available during staffed hours at some locations.
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Telephones
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Wi Fi
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
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Atm Machine
Located outside main entrance
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/2pV46tYihMos6yAD2a0FZD/a7d6ebc5053bbf4bd6d1ee5d9e059ebe/2023-09_CI_SN_RRB_TTH_DR.pdf
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CCTV
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Toilets
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Available
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Accessible toilets
Toilets may only be available during staffed hours at some locations.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Annotation
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
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Contact Details
If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.
As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
Url: https://www.southernrailway.com/lostproperty -
Available
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Operator NameSouthern
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
The Assistance Meeting Point is in the Booking Hall, near the cash machine.
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Ticket gates
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Accessibility
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Helpline
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
https://www.southernrailway.com/travel-information/travel-help/assisted-travel -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:25 to 01:10
Sun 05:30 to 01:10 -
Induction Loop
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Accessible Ticket Machines
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day.
Alternatively, you can also arrange assistance by:
- Pressing the "œemergency & assisted travel" button on a station Help Point
- Calling our freephone number: 0800 138 1016
- Textphone: 0800 138 1018
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Accessible Taxis
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Accessible toilets
Toilets may only be available during staffed hours at some locations.
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Step Free Access
This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is in the Booking Hall, near the cash machine.
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Ticket Gates
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Impaired Mobility Set Down
Located at the front of the station
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Wheelchairs Available
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