Trains from London Kings Cross
to Hexham
From £63.80

Help is available at the Rail Information Point in the centre of the concourse, station help points or from any member of staff.

Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff. 

It is preferred if disabled assistance is booked 24hours in advance by using the following numbers of your relevant train operator:

London North Eastern Railway - 03457 225 225 [Option 3 then Option 4]  textphone 0800 975 1052 or you can complete the web form at www.lner.co.uk/customer-service/contact-us/assisted-travel/  Open Monday - Saturday 08:00-20:00, Sunday 10:00-20:00  

Hull Trains - FREEPHONE 0800 316 1323

Grand Central - 08440 8110 072 

Great Northern - 0800 0582 844

Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.

Public telephones are available near the Euston Road entrance of the station.

This is a Category A station. This station has step-free level access to all platforms.

Lifts also provided between concourse up to the Mezzanine and down to the London Underground ticket hall.

The Assistance Meeting Point varies - please check with your operator.

0800 138 5560 text relay 18001 0800 138 5560

For customers who arrive on platform 1 (Newcastle bound) and assistance is needed. Please use the call button located at the bottom of the stairs, which alerts the ticket office.

• Category B Station

This station has partial step-free access. Level access to the Carlisle platform. The Newcastle-bound platform is via a ramp from the north car park. Access between platforms is available via the barrow crossing, only with assistance from station staff during ticket office opening times. Outside of ticket office opening times, between platforms 600m step-free route between platforms via pavement and road.

For customers who arrive on platform 1 (Newcastle bound) and need assistance, please use the call button located at the bottom of the stairs, which alerts the ticket office.

To find our more about travelling around this station, please see the 360 map click here