

Trains from Lancaster
to Custom House (Elizabeth line)
From £69.80
Lancaster to Custom House (Elizabeth line)by train on average takes 3 hrs 39 mins
Lancaster to Custom House (Elizabeth line) one way only
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Route info - Did you know!
- Trains depart every 41 minutes
- First train leaves Lancaster at 05:13
- Last train leaves Lancaster at 19:41
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Lancaster to Custom House (Elizabeth line) train times
Departs | Arrives | Train | Duration | ||
---|---|---|---|---|---|
13:02 Lancaster Delayed | 17:17 Custom House (Elizabeth line) Delayed | Anytime Single (First Class), Avanti West Coast | 4h 15m, 3 changes | ||
13:41 Lancaster On Time | 17:32 Custom House (Elizabeth line) On Time | Off-Peak Single, Avanti West Coast | 3h 51m, 2 changes | ||
13:58 Lancaster On Time | 18:17 Custom House (Elizabeth line) On Time | Off-Peak Single, Avanti West Coast | 4h 19m, 3 changes | ||
14:41 Lancaster On Time | 18:32 Custom House (Elizabeth line) On Time | Off-Peak Single, Avanti West Coast | 3h 51m, 2 changes | ||
14:58 Lancaster On Time | 19:17 Custom House (Elizabeth line) On Time | Off-Peak Single, Avanti West Coast | 4h 19m, 3 changes |
Station Message
The lift on platform 3 at Lancaster station will be out of use until autumn 2025 due to planned maintenance. If you need the lift, please allow extra time for your journey if you need to change platforms.
Lancaster facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionYes
- Ticket MachineYes
- Smartcard IssuedNo
- Smartcard TopupTicket Office: Yes
Ticket Machine: Yes - Smartcard ValidatorNo
- Penalty FaresPenalty fares apply for VT
- Facilities
- Car ParkYes
- Seated AreaYes
- Waiting RoomYes
Yes, located platform 4/5 and platform 3
- TrolleysYes
- Refreshment FacilitiesYes
- ToiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
- Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
- Baby ChangeYes
- TelephonesYes
- Wi Fi
- Atm MachineNo
Located on concourse Located by the ticket office
- ShopsYes
News agent
- Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.
- CCTVYes
- Toilets
- AvailableYes
- Location
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
- Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
- Staffing and customer services
- Staffing LevelFull time
- Lost propertyYes
- Contact Detailshttps://www.nationalrail.co.uk/
- AvailableYes
- Operator Name
- Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office - Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements - Customer Help PointsYes
- Ticket gatesNo
- Parking
- Contact Details
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Url: https://www.nationalrail.co.uk/LA1 5NW - Operator NameAvanti West Coast
- NameStation Car Park
- Spaces165
- ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
Different rates apply to non rail users, please speak to a member of staff.
- Number Accessible Spaces6
- Accessible Car Park EquipmentNo
- CctvYes
- Bicycle Facilities
- Spaces188
- ShelteredYes
- CctvYes
- Location
Platform 1 (south end)120 Stands
Platform 3 (middle) 16
Platform 4 (North End), 12 Stands
Platform 5, 40 Stands
- Annotation
120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)
- TypeStands
- Accessibility
- Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ - Staff Help Available
Passenger Assist meeting point is opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
- Staff help available opening hoursMon-Sat 04:50 to 23:30
Sun 08:00 to 22:45 - Induction LoopYes
- Accessible Ticket MachinesYes
- Height Adjusted Ticket Office CounterYes
- Ramp For Train AccessYes
- Accessible TaxisNo
- Accessible toiletsYes
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
- Step Free Access
Category A - This station has step-free access to all platforms
Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
- Ticket GatesNo
- Impaired Mobility Set DownYes
- Wheelchairs AvailableYes
Custom House (Elizabeth line) facilities
- Ticket office
- Ticket OfficeNo
- Prepurchase CollectionYes
- Ticket MachineYes
- Oystercard TopupYes
- Oyster Comments
Oyster cards can only be purchased from ticket machines.
Zone 3
- Smartcard IssuedNo
- Smartcard ValidatorNo
- Smartcard Comments
Traveling with Contactless is available
- TravelcardZone 3
- Penalty FaresPenalty fares apply for XR
- Facilities
- Car ParkNo
- Seated AreaYes
Covered seating available on platform A & B
- Waiting RoomNo
- Refreshment FacilitiesNo
- ToiletsYes
An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
- Accessible toiletsYes
- Baby ChangeNo
- TelephonesNo
- Wi FiYes
- CCTVYes
- Toilets
- AvailableYes
- Location
An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
- Accessible toiletsYes
- Wifi
- AvailableYes
- Staffing and customer services
- Staffing LevelFull time
- Lost propertyYes
- Contact Detailshttps://www.nationalrail.co.uk/
- Operator Name
- Information Available From StaffYes - from help point
Yes - from information point - Information Services Open
Station staffed from first train until last
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
- Ticket gatesYes
- Bicycle Facilities
- Spaces0
- ShelteredNo
- CctvNo
- Location
Located next to Bus Stop D on Victoria Dock Road / Custom House Station
- Annotation
Note that these are Council-owned cycle stands, located outside the front of the station.
- TypeStands
- Accessibility
- Helpline
0343 222 1234
https://www.nationalrail.co.uk/ - Staff Help AvailableYes
- Induction LoopYes
- Accessible Ticket MachinesYes
An accessible ticket machine is located within the stations entrance.
- Ramp For Train AccessYes
- Accessible TaxisNo
- Accessible toiletsYes
- Step Free Access
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available if required.
- Accessible seating is available on platforms A and B.
- Wheelchairs available from first to last train.
- Ticket GatesYes
Ticket gates are staffed from first to last train.
- Impaired Mobility Set DownNo
- Wheelchairs AvailableYes