
Trains from Heaton Chapel
to West Hampstead Thameslink
From £56.00
Heaton Chapel to West Hampstead Thameslinkby train on average takes 3 hrs 0 mins
Heaton Chapel to West Hampstead Thameslink one way only
Cheapest Advance Single from £56.00Quick Links
Route info - Did you know!
- Trains depart every 26 minutes
- First train leaves Heaton Chapel at 06:29
- Last train leaves Heaton Chapel at 21:15
Book your tickets
Heaton Chapel to West Hampstead Thameslink train times
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Heaton Chapel facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
shelters only
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Refreshment FacilitiesNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Rail replacement services will pick up/drop off at the bus stops on Wellington Road North (A6). Bus stop adjacent to Brook Road towards Stockport and bus stop by the junction with Claremont Avenue towards Manchester.
What3words - Towards Stockport - stuff.drive.looks & towards Manchester - once.highs.accent
Click here to see the map -
CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Bicycle Facilities
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Spaces25
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ShelteredNo
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CctvNo
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Location
Platform 1 & 2
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Annotation
5 cycle lockers and 20 cycle stand parking spaces
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:05 to 18:30
Sat 07:00 to 18:30
Sun 09:10 to 16:30 -
Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterYes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Station Message
West Hampstead Thameslink LiftsThe lifts between platforms 2, 3 and the overbridge are currently out of order at West Hampstead Thameslink station.
West Hampstead Thameslink facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.
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Smartcard IssuedYes
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Smartcard ValidatorYes
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Smartcard Comments
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
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TravelcardZone 2
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Penalty FaresPenalty fares apply for TL
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting Room
There is a heated waiting areas on platform 1. Unheated shelters are available on platforms 2, 3 & 4.
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Refreshment FacilitiesYes
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ToiletsYes
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Atm MachineYes
ATM located in station entrance
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Rail replacement locations
Please click the link for details regarding the rail replacement bus location.
Click here to see the map -
CCTVYes
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Toilets
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AvailableYes
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Accessible toiletsYes
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Wifi
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Annotation
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator NamePlease visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
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Ticket gatesYes
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Bicycle Facilities
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Spaces42
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ShelteredNo
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CctvYes
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Location
Top of stairs by Platform 1
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TypeStands
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Accessibility
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Helpline
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sun 24h
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Induction LoopYes
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Accessible Ticket MachinesYes
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
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Ramp For Train AccessYes
A staff-operated ramp is required for step-free access between train and platform at this station.
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is the main entrance of the station next to bike rack and ticket machines
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Ticket GatesYes
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Impaired Mobility Set DownYes
At the entrance on Iverson Road.
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Wheelchairs AvailableYes
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