Trains from Heaton Chapel
to Sutton Coldfield
From £18.60
Heaton Chapel to Sutton Coldfieldby train on average takes 2 hrs 16 mins
Heaton Chapel to Sutton Coldfield one way only
Cheapest Advance Single from £18.60* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 14 minutes
- First train leaves Heaton Chapel at 06:16
- Last train leaves Heaton Chapel at 21:29
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Heaton Chapel to Sutton Coldfield train times
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Heaton Chapel facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting RoomNo
shelters only
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Refreshment FacilitiesNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Rail replacement services will pick up/drop off at the bus stops on Wellington Road North (A6). Bus stop adjacent to Brook Road towards Stockport and bus stop by the junction with Claremont Avenue towards Manchester.
What3words - Towards Stockport - stuff.drive.looks & towards Manchester - once.highs.accent
Click here to see the map -
CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Bicycle Facilities
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Spaces25
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ShelteredNo
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CctvNo
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Location
Platform 1 & 2
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Annotation
5 cycle lockers and 20 cycle stand parking spaces
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:05 to 18:30
Sat 07:00 to 18:30
Sun 09:10 to 16:30 -
Induction LoopYes
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Accessible Ticket MachinesNo
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Height Adjusted Ticket Office CounterYes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Accessible toiletsNo
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Step Free Access
- Category B Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available.
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Sutton Coldfield facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Penalty FaresPenalty fares apply for LM
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Facilities
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Car ParkYes
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Seated AreaYes
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Refreshment FacilitiesYes
Coffee shop located on Platform 2.
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ToiletsNo
N/A
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Accessible toiletsNo
N/A
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Baby ChangeNo
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TelephonesNo
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Wi Fi
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Rail replacement locations
Rail replacement vehicles will operate from the car park at the front of the station.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
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CCTVYes
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Toilets
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Accessible toiletsNo
N/A
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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AvailableNo
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On both platforms.
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Ticket gatesNo
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Parking
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Contact Details
Season ticket holders are allowed to park free of charge on production of their rail season ticket to the on duty parking warden deployed on the car park.
Customers who wish to purchase a single/return ticket rail ticket are entitled to a £0.65 discount off their fare. However, to obtain this discount customers must place their parking ticket issued by the warden in their car window and present the tear off slip to the ticket office at the time of purchase.
Url: https://www.nationalrail.co.uk/ -
Operator NameTransport for West Midlands
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NameStation Car Park
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Spaces337
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ChargesDaily: £1.30
Saturday: £1.30
Sunday: £1.30
Note:Season ticket holders are allowed to park free of charge on production of their rail season ticket to the on duty parking warden deployed on the car park.
Customers who wish to purchase a single/return ticket rail ticket are entitled to a £0.65 discount off their fare. However, to obtain this discount customers must place their parking ticket issued by the warden in their car window and present the tear off slip to the ticket office at the time of purchase.
Cash only.
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Number Accessible Spaces17
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces14
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ShelteredNo
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CctvNo
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Location
lockers on the Lichfield platform and the stands are in the booking hall
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TypeStands
Lockers
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Accessibility
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Helpline
0800 0248998
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
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Staff help available opening hoursMon-Thu 06:00 to 19:00
Fri 06:00 to 20:00
Sat 08:00 to 20:00
Sun 09:00 to 17:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
A Ticket Vending Machine is located on Platform 2.
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are not available
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Accessible Public Telephones
Public telephones are not accessible
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Accessible toiletsNo
N/A
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Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
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Ticket GatesNo
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Impaired Mobility Set DownNo
Possible in station car park or forecourt.
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Wheelchairs AvailableNo
Wheelchairs are not available at this station
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.