
Trains from Hartlepool
to Riddlesdown
From £63.80
Hartlepool to Riddlesdownby train on average takes 5 hrs 6 mins
Hartlepool to Riddlesdown one way only
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Route info - Did you know!
- Trains depart every 52 minutes
- First train leaves Hartlepool at 07:15
- Last train leaves Hartlepool at 18:00
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Hartlepool to Riddlesdown train times
Departs | Arrives | Train | Duration | ||
---|---|---|---|---|---|
10:44 Hartlepool On Time | 15:18 Riddlesdown On Time | Super Off-Peak Single, Grand Central Railway | 4h 34m, 2 changes | ||
11:00 Hartlepool On Time | 15:48 Riddlesdown On Time | Advance, Northern | 4h 48m, 4 changes | ||
12:54 Hartlepool On Time | 17:18 Riddlesdown On Time | Anytime Single, Grand Central Railway | 4h 24m, 2 changes | ||
12:54 Hartlepool On Time | 17:34 Riddlesdown On Time | Anytime Single, Grand Central Railway | 4h 40m, 2 changes |
Hartlepool facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes - Ticket MachineYes
- Smartcard IssuedYes
- Smartcard TopupYes
- Smartcard ValidatorNo
- Smartcard Comments
More information at www.northernrailway.co.uk/smart
- Penalty FaresTrain Operator: NT
Url: https://www.northernrailway.co.uk/about-us/playfare
- Facilities
- Car ParkYes
- Seated AreaYes
- Refreshment FacilitiesYes
Cafe and Craft Ale bar, both within station vacinity
- Toilets
These toilets are available during ticket office opening hours using a RADAR Key
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Baby ChangeYes
Inside booking hall
- TelephonesNo
- Wi Fi
- Rail replacement locations
Replacement transport will pick up/drop off at the station front.
- CCTVYes
- Toilets
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Staffing and customer services
- Staffing LevelFull time
- Lost propertyYes
- Contact Details
Url: https://www.nationalrail.co.uk/08002006060 - Open
Open 0700-2200 7 days per week
- Information Available From StaffYes - from help point
Yes - from ticket office - Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
Help points are outside the lifts on the platform and concourse lift entrances
- Ticket gatesYes
- Parking
- Contact Details
Email Address: enquiries@northernrailway.co.uk
Url: https://www.nationalrail.co.uk/0800 200 6060 - Operator NameLocal Council - 70 spaces
- NameStation Car Park - Operated by Hartlepool Council
- Spaces125
- ChargesDaily: £0.00
Note:Information as at 22/05/25 taken from the Hartlepool Council site
User 1 - 2hrs - £1.60 / 3hrs - £2.10 / 10hrs - £2.60 ~ User 2 - 24hrs £5 .70 (up to 7x24hrs)
- Number Accessible Spaces7
- Accessible Spaces Note
For information please see Town Centre Car Parks - Transport Interchange | Hartlepool Borough Council
- Accessible Car Park EquipmentYes
- Accessible Car Park Equipment Note
This station is not operated by Northern Trains
- CctvNo
- Bicycle Facilities
- Spaces8
- ShelteredYes
- CctvYes
- Location
Cycle Hoops are under the platform canapy on platform 2
- TypeStands
- Accessibility
- Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 24h
- Staff Help Available
Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.
- Staff help available opening hoursMon-Sat 07:00 to 19:00
- Induction LoopYes
- Accessible Ticket MachinesYes
- Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
- Ramp For Train AccessYes
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Step Free Access
- Category A Station
There are lifts to all platforms
To find our more about travelling around this station, please see the 360 map click here
- Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
- Impaired Mobility Set DownYes
Step free access from car park to station entrance
- Wheelchairs AvailableNo
Riddlesdown facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionYes
- Ticket MachineYes
- Oystercard TopupYes
- Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
- Smartcard IssuedYes
- Smartcard ValidatorYes
- Smartcard Comments
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
- TravelcardZone 6
- Penalty Fares
- Facilities
- Car ParkNo
- Seated AreaYes
- Waiting Room
There are covered waiting areas on both platforms. A heated waiting room is available on platform 1 during staffed hours.
- Refreshment FacilitiesNo
- ToiletsYes
Platform 1, Waiting room
- Accessible toiletsNo
- Baby ChangeNo
- TelephonesYes
- Wi FiNo
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
- Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/1CngcixoQIp9jqoXXfUrHY/8b0b10551447555784a98cf4893d81cd/2025-01_CI_SN_RRB_RDD_DR.pdf
- CCTVYes
- Toilets
- AvailableYes
- Location
Platform 1, Waiting room
- Accessible toiletsNo
- Staffing and customer services
- Staffing LevelPart time
- Lost propertyYes
- Annotation
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
- Contact Details
If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.
As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.
- Thameslink
- South Western Railway
- Southeastern
- Transport for London including London Overground
- London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
Url: https://www.southernrailway.com/lostproperty - AvailableYes
- Operator NameSouthern
- Information Available From StaffYes - from help point
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
The Assistance Meeting Point is on platform 1, next to the Help Point under the canopy.
- Ticket gatesNo
- Bicycle Facilities
- Spaces10
- ShelteredYes
- CctvYes
- Location
Located on the ramp leading to platform 1 .
Cycles are left at owners risk. Abandoned cycles may be removed.
- TypeStands
- Accessibility
- Helpline
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
https://www.southernrailway.com/travel-information/travel-help/assisted-travel - Helpline opening hoursMon-Sun 24h
- Staff Help Available
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
- pressing the 'emergency & assisted travel' Help Point button
- calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
- texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
- Staff help available opening hoursMon-Fri 06:10 to 12:45
Sat 07:25 to 14:00 - Induction LoopYes
- Accessible Ticket MachinesYes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Ramp For Train AccessYes
A staff-operated ramp is required for step-free access between train and platform at this station. A Mobile Assistance team covers this station.
You can arrange assistance by:
- Pressing the "emergency & assisted travel" button on a station Help Point
- Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
- Texting us on 07970 511077
- Accessible TaxisNo
- Accessible toiletsNo
- Step Free Access
This is a Category B2 station: Step-free access to platforms via long and steep ramps (over 1:10 gradient).
The Assistance Meeting Point is on platform 1, next to the Help Point under the canopy.
- Ticket GatesNo
- Impaired Mobility Set DownNo
No dedicated area
- Wheelchairs AvailableNo