Trains from Hartlepool
to Acle
From £57.10
Hartlepool to Acleby train on average takes 5 hrs 43 mins
Hartlepool to Acle one way only
Cheapest Advance Single
from £57.10
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 56 minutes
- First train leaves Hartlepool at 07:15
- Last train leaves Hartlepool at 17:00
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1 Adult
(16+)0 Children (5 - 15)
Under 5s go freeHartlepool to Acle train times
| Last updated: 19:10:57
| Departs | Arrives | Train | Duration |
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Hartlepool facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes - Ticket MachineYes
- Smartcard IssuedYes
- Smartcard TopupYes
- Smartcard ValidatorNo
- Smartcard Comments
More information at www.northernrailway.co.uk/smart
- Penalty FaresTrain Operator: NT
Url: https://www.northernrailway.co.uk/about-us/playfare
- Facilities
- Car ParkYes
- Seated AreaYes
- Refreshment FacilitiesYes
Cafe and Craft Ale bar, both within station vacinity
- Toilets
These toilets are available during ticket office opening hours using a RADAR Key
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Baby ChangeYes
Inside booking hall
- TelephonesNo
- Wi Fi
- Rail replacement locations
Replacement transport will pick up/drop off at the station front.
- CCTVYes
- Toilets
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Staffing and customer services
- Staffing LevelFull time
- Lost propertyYes
- Contact Details
Url: https://www.nationalrail.co.uk/08002006060 - Open
Open 0700-2200 7 days per week
- Information Available From StaffYes - from help point
Yes - from ticket office - Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
Help points are outside the lifts on the platform and concourse lift entrances
- Ticket gatesYes
- Parking
- Contact Details
Email Address: enquiries@northernrailway.co.uk
Url: https://www.nationalrail.co.uk/0800 200 6060 - Operator NameLocal Council - 70 spaces
- NameStation Car Park - Operated by Hartlepool Council
- Spaces125
- ChargesDaily: £0.00
Note:Information as at 22/05/25 taken from the Hartlepool Council site
User 1 - 2hrs - £1.60 / 3hrs - £2.10 / 10hrs - £2.60 ~ User 2 - 24hrs £5 .70 (up to 7x24hrs)
- Number Accessible Spaces7
- Accessible Spaces Note
For information please see Town Centre Car Parks - Transport Interchange | Hartlepool Borough Council
- Accessible Car Park EquipmentYes
- Accessible Car Park Equipment Note
This station is not operated by Northern Trains
- CctvNo
- Bicycle Facilities
- Spaces8
- ShelteredYes
- CctvYes
- Location
Cycle Hoops are under the platform canapy on platform 2
- TypeStands
- Accessibility
- Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 24h
- Staff Help Available
Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.
- Staff help available opening hoursMon-Sat 07:00 to 19:00
- Induction LoopYes
- Accessible Ticket MachinesYes
- Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
- Ramp For Train AccessYes
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Step Free Access
- Category A Station
There are lifts to all platforms
To find our more about travelling around this station, please see the 360 map click here
- Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
- Impaired Mobility Set DownYes
Step free access from car park to station entrance
- Wheelchairs AvailableNo
Acle facilities
- Ticket office
- Ticket OfficeNo
- Prepurchase CollectionYes
- Ticket MachineYes
- Smartcard IssuedNo
- Smartcard TopupYes
- Smartcard ValidatorNo
- Penalty FaresPenalty fares apply for LE
- Facilities
- Car ParkYes
- Seated AreaYes
- Waiting RoomNo
- Refreshment FacilitiesNo
- ToiletsNo
- Accessible toiletsNo
- Baby ChangeNo
- TelephonesNo
- Wi Fi
- Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/oHkftEEquQeOHBdhd4SEu/1912b5ca981838486bdbfef02dc6467b/Acle_Rail_Replacement_Jan_2024.pdf
- CCTVYes
- Toilets
- Accessible toiletsNo
- Staffing and customer services
- Staffing Levelunstaffed
- Lost propertyYes
- Contact Detailshttps://www.greateranglia.co.uk/lost-property
- Information Available From StaffYes - from help point
- Information Services Open
Help points at this station are available for customers to use 24/7
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
Help points can be found at the following location(s):
- Platform 1 (for trains towards Norwich) - Between the covered waiting area and the footbridge, fixed to the grey post beneath the customer information screen
- Platform 2 (for trains towards Great Yarmouth) - Under the canopy, fixed to the platform-facing wall of the former station building
- Ticket gatesNo
- Parking
- Contact Details
Email Address: customer.service@ncp.co.uk
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/acle-station-greater-anglia/0345 050 7080 - Operator NameNational Car Parks Ltd
- NameStation Car Park
- Spaces20
- ChargesDaily: £3.00
Annual: £328.00 - Number Accessible Spaces2
- Accessible Car Park EquipmentYes
- CctvNo
- Bicycle Facilities
- Spaces14
- ShelteredYes
- CctvNo
- Location
There are two cycle stands on Platform 1 (for trains towards Norwich), and a sheltered cycle parking area providing ten spaces can be accessed from the station car park, located to the left of the former station buildings behind Platform 2 (for trains towards Great Yarmouth).
- TypeStands
Racks
- Accessibility
- Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 08:00 to 20:00
- Staff Help AvailableYes
- Induction LoopYes
- Accessible Ticket MachinesYes
- Ramp For Train AccessYes
- Accessible Taxis
Details of nearest taxis are shown on station information poster
- Nearest stations with more facilitiesGreat YarmouthNorwich
- Accessible toiletsNo
- Step Free Access
There is step free access from the carpark to Platform 2 (for trains towards Great Yarmouth) only, with no step free access from the carpark to Platform 1 (for trains towards Norwich) as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via a footpath from Reedham Road, although it is approximately 250 metres from the roadside to the platform.
This station is a category B3 according to ORR station classification system.
https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
- Ticket GatesNo
- Impaired Mobility Set DownNo
