Welcome to our free Northern WiFi
You're all onboard and ready to go. You can now surf the web and enjoy free continuous WiFi while we work hard on getting you where you need to be.
The WiFi on our trains is approved under the Friendly WiFi certification, meaning indecent and inappropriate material is blocked from access, making the web safe for you and your family to use.
Need some assistance with the WiFi connection?
Our friends over at Icomera (our WiFi partner) are always happy to help.
Give them a call on +44 (0)208 028 0353 or email [email protected].
Discover our on-board services
Whether you're preparing for a journey with us, or are looking to get the most out of your trip - here are some of the great features and experiences we hope you'll enjoy onboard our Northern trains.
Find out moreNorthern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Yes - we offer free, certified WiFi for customers travelling on our trains.
Our customers can access free, unlimited Wi-Fi while travelling with us. You can access it by connecting to the "Northern Wi-Fi" network on your device, opening a browser, and entering your email address.
If you're experiencing a spotty WiFi connection, there are several factors that could be contributing to this. Sometimes, if a lot of passengers are connected at the same time, it can lead to low bandwidth, or if the train is passing through rural areas or tunnels, it can also cause the signal to drop.
To troubleshoot any issues, you can try to turn your WiFi connection off and then back on, and if that doesn’t work, restarting your phone or laptop might help. Another option is to click “forget network” within your network settings and reconnect, which can sometimes resolve connectivity issues.
If you are still experiencing issues, our friends at Icomera (our WiFi partner) are always happy to help. Give them a call on +44 (0)208 028 0353 or email [email protected].