Welcome to Northern Free WiFi. Browse the web while on the move with complimentary WiFi on many of our trains. 

If you require any assistance with the WiFi connection, please call our WiFi partner Icomera on +44 (0)208 028 0353. Below are some useful services you may be interested in browsing.

British Transport Police

Get in touch with BTP by calling 0800 40 50 40 or by texting 61016

Help and Advice

We’re here to offer a helping hand at every stage of your journey

Delay Repay

Check if you’re eligible for compensation

Plan Your Journey

Plan ahead and buy tickets in advance to enjoy great savings

Lost Property

Left something on our trains? We’ll help you find your lost property

How are we doing?

Help us improve your journey in 60 seconds by taking our short survey with a chance to win £250

Check out our new TV advert

Check out our new TV advert

This summer sees the launch of our brand new LET’S GO TV advert.

Find out more

Free Mobile App

Free Mobile App

Get tickets straight to your phone and streamline your journey with Northern’s free mobile app.

Find out more

Smart Cards

Smart Cards

We’re making it easier and faster for regular peak travellers to buy tickets. Smart cards are far more convenient, last a lot longer and you’ll also soon be able to easily renew online.

Find out more