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Customer Information -
Travel Warning - Merseyside & Cheshire 28/29 May
Customer Information -
New timetables and planned disruption
luddenden-foot-landslip-2

Services restored between Halifax and Hebden Bridge

05 June 2017
Services have now been restored between Halifax and Hebden Bridge after they were suspended yesterday evening as a result of a suspected landslip blocking the line.

Northern would like to thank customers for their patience during this incident.

Customers can get real time journey updates to their mobile by visiting journeycheck.com/northern or by tweeting our team @northernassist

Our Customer Promise provides compensation to customers who are delayed by 30 minutes or longer on their journey.

Customers can claim Delay Repay if one of our trains is late or cancelled and as a result they get to their destination station more than 30 minutes later than scheduled.

To make a claim under our delay repay initiative, customers must retain their travel ticket and complete the delay repay form which is available at northernrailway.co.uk/delayrepay

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.