

Trains from Rainhill
to Custom House (Elizabeth line)
From £64.10
Rainhill to Custom House (Elizabeth line)by train on average takes 3 hrs 57 mins
Rainhill to Custom House (Elizabeth line) one way only
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Route info - Did you know!
- Trains depart every 20 minutes
- First train leaves Rainhill at 05:58
- Last train leaves Rainhill at 19:30
Book your tickets
Rainhill to Custom House (Elizabeth line) train times
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Rainhill facilities
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Ticket office
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Ticket OfficeYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting RoomNo
yes and shelter Mcr side
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Refreshment FacilitiesNo
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ToiletsNo
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Accessible toiletsNo
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station entrance.
What3words - empire.door.recent
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CCTVYes
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Toilets
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Accessible toiletsNo
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is unstaffed, please contact the customer relations team or onboard staff
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Platforms 1&2
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Ticket gatesNo
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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NameStation Car Park
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Spaces0
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ChargesFree
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Number Accessible Spaces2
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Accessible Spaces Note
2 Accessible spaces only - no general parking provision
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces10
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ShelteredNo
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CctvYes
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Location
Platfrom 2
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Annotation
10 hoops
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:00 to 23:50
Sun 08:45 to 00:00 -
Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterNo
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train AccessYes
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Nearest stations with more facilitiesSt Helens JunctionWhiston
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Accessible toiletsNo
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Step Free Access
- Category B Station
Level access to both platforms. However, passengers requiring step-free access to platform 2 should allow up to 20 minutes before train departure to allow ticket purchase from ticket office or TVM on platform 1. Alternatively tickets can be purchased online at www.northernrailway.co.uk
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. Street set down only available. There are now two designated Blue Badge holder parking spaces provided.
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Custom House (Elizabeth line) facilities
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Ticket office
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Ticket OfficeNo
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Oyster Comments
Oyster cards can only be purchased from ticket machines.
Zone 3
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Smartcard IssuedNo
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Smartcard ValidatorNo
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Smartcard Comments
Traveling with Contactless is available
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TravelcardZone 3
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Penalty FaresPenalty fares apply for XR
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Facilities
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Car ParkNo
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Seated AreaYes
Covered seating available on platform A & B
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Waiting RoomNo
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Refreshment FacilitiesNo
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ToiletsYes
An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesNo
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Wi FiYes
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CCTVYes
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Toilets
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AvailableYes
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Location
An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
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Accessible toiletsYes
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Wifi
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AvailableYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point -
Information Services Open
Station staffed from first train until last
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gatesYes
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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Location
Located next to Bus Stop D on Victoria Dock Road / Custom House Station
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Annotation
Note that these are Council-owned cycle stands, located outside the front of the station.
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
An accessible ticket machine is located within the stations entrance.
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Ramp For Train AccessYes
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Accessible TaxisNo
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Accessible toiletsYes
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Step Free Access
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available if required.
- Accessible seating is available on platforms A and B.
- Wheelchairs available from first to last train.
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Ticket GatesYes
Ticket gates are staffed from first to last train.
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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