Trains from Hunts Cross Train Station
to Chadwell Heath
Book your tickets
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Hunts Cross Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
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Penalty FaresPenalty fares apply for ME
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
The toilets can be electronically opened by staff in the Booking Office.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Shops
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Rail replacement locations
Pick Up / Drop Off outside station entrance on Speke Rd.
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CCTV
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Toilets
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Available
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Location
The toilets can be electronically opened by staff in the Booking Office.
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Located in Ticket Hall.
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Ticket gates
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Parking
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Contact Details0151 555 1111
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Operator NameMerseyrail
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NameStation Car Park
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Spaces30
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ChargesFree
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Number Accessible Spaces2
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces36
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ShelteredNo
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Cctv
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Location
Opposite booking office
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Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
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TypeStands
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Accessibility
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Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Fri 07:00 to 19:00
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Staff help available opening hoursMon-Sat 03:51 to 00:26
Sun 07:51 to 00:26 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Disabled passengers will be offered assistance by station staff.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Category A - This station has step-free access to all platforms / the platform.
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Ticket Gates
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Impaired Mobility Set Down
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Chadwell Heath facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster cards can only be purchased at the ticket machine.
Zone 5
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Travelling with Contactless is available
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TravelcardZone 5
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
Waiting Room located Platform 3
Waiting Shelters located on both Platform 3&4
Some covered seats available under canopy on Platform 3
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Waiting Room
- An accessible waiting room with automatic door opening is located on Platform 3.
- The waiting room is open from first train to last train
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Station Buffet
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Toilets
Ticket Hall
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Accessible toilets
An accessible toilet is located inside the Ticket Hall.
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/b5Xhaocf6nSK44qCVzIhT/d83fc9b9c612f11ca3405651f9d5f4d5/DR_H_Chadwell_Heath_CRL-064_CRL-065.pdf
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CCTV
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Toilets
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Annotation
This toilet is accessible with a radar key.
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Available
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Location
Ticket Hall
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Accessible toilets
An accessible toilet is located inside the Ticket Hall.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staffed from first train until last.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredYes
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Cctv
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Location
Cycle stands on platform 3
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TypeRacks
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
An accessible toilet is located inside the Ticket Hall.
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Step Free Access
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4.
- Wheelchairs available from first to last train.
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Ticket Gates
Chadwell Heath has a Secure Station accreditation.
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Impaired Mobility Set Down
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Wheelchairs Available
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