

Trains from Hartlepool
to Thorpe Bay
From £64.20
Hartlepool to Thorpe Bayby train on average takes 5 hrs 36 mins
Hartlepool to Thorpe Bay one way only
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Route info - Did you know!
- Trains depart every 31 minutes
- First train leaves Hartlepool at 07:15
- Last train leaves Hartlepool at 19:00
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Hartlepool to Thorpe Bay train times
Departs | Arrives | Train | Duration |
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Hartlepool facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes - Ticket MachineYes
- Smartcard IssuedYes
- Smartcard TopupYes
- Smartcard ValidatorNo
- Smartcard Comments
More information at www.northernrailway.co.uk/smart
- Penalty FaresTrain Operator: NT
Url: https://www.northernrailway.co.uk/about-us/playfare
- Facilities
- Car ParkYes
- Seated AreaYes
- Refreshment FacilitiesYes
Cafe and Craft Ale bar, both within station vacinity
- Toilets
These toilets are available during ticket office opening hours using a RADAR Key
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Baby ChangeYes
Inside booking hall
- TelephonesNo
- Wi Fi
- Rail replacement locations
Replacement transport will pick up/drop off at the station front.
- CCTVYes
- Toilets
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Staffing and customer services
- Staffing LevelFull time
- Lost propertyYes
- Contact Details
Url: https://www.nationalrail.co.uk/08002006060 - Open
Open 0700-2200 7 days per week
- Information Available From StaffYes - from help point
Yes - from ticket office - Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
Help points are outside the lifts on the platform and concourse lift entrances
- Ticket gatesYes
- Parking
- Contact Details
Email Address: enquiries@northernrailway.co.uk
Url: https://www.nationalrail.co.uk/0800 200 6060 - Operator NameLocal Council - 70 spaces
- NameStation Car Park - Operated by Hartlepool Council
- Spaces125
- ChargesDaily: £0.00
Note:Information as at 22/05/25 taken from the Hartlepool Council site
User 1 - 2hrs - £1.60 / 3hrs - £2.10 / 10hrs - £2.60 ~ User 2 - 24hrs £5 .70 (up to 7x24hrs)
- Number Accessible Spaces7
- Accessible Spaces Note
For information please see Town Centre Car Parks - Transport Interchange | Hartlepool Borough Council
- Accessible Car Park EquipmentYes
- Accessible Car Park Equipment Note
This station is not operated by Northern Trains
- CctvNo
- Bicycle Facilities
- Spaces8
- ShelteredYes
- CctvYes
- Location
Cycle Hoops are under the platform canapy on platform 2
- TypeStands
- Accessibility
- Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 24h
- Staff Help Available
Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.
- Staff help available opening hoursMon-Sat 07:00 to 19:00
- Induction LoopYes
- Accessible Ticket MachinesYes
- Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
- Ramp For Train AccessYes
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Step Free Access
- Category A Station
There are lifts to all platforms
To find our more about travelling around this station, please see the 360 map click here
- Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
- Impaired Mobility Set DownYes
Step free access from car park to station entrance
- Wheelchairs AvailableNo
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Thorpe Bay facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes - Ticket MachineYes
- Smartcard IssuedNo
- Smartcard TopupYes
- Smartcard ValidatorYes
- Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty FaresPenalty fares apply for CC
- Facilities
- Car ParkYes
- Seated AreaYes
- Waiting Room
Platform 1
- Refreshment FacilitiesYes
Platform 1
- ToiletsYes
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Accessible toiletsNo
Platform 1. This can be accessed using a radar key.
- Baby ChangeYes
Female toilets,Male toilets
- TelephonesNo
- Wi Fi
- Post BoxYes
- Rail replacement locations
c2c Rail Replacement on Acacia Drive/Station Road:
- Buses to Southend/Pitsea at Bus Stop B, east of the Main Entrance (W3W ///taped.smooth.talent)
- Buses to Shoeburyness at Bus Stop A, west of the Main Entrance (W3W ///minute.agenda.locker)
- CCTVYes
- Toilets
- AvailableYes
- Location
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Accessible toiletsNo
Platform 1. This can be accessed using a radar key.
- Wifi
- Annotation
- AvailableYes
- Staffing and customer services
- Staffing LevelPart time
- Lost propertyYes
- Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 - Operator NameOperated by c2c
- Information Available From StaffYes - from ticket office
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
- Ticket gatesYes
- Parking
- Contact Details
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
Email Address: customer.service@ncp.co.uk
Url: http://www.ncp.co.uk0845 050 70 80 - Operator NameNational Car Parks Ltd
- NameStation Car Park
- Spaces73
- ChargesPer Hour: £1.00
Daily: £7.70
Weekly: £32.00
Monthly: £122.00
Three Monthly: £351.00
Annual: £1,212.00
Saturday: £3.20
Sunday: £3.20
Note:Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- Number Accessible Spaces2
- Accessible Car Park EquipmentNo
- Accessible Car Park Equipment Note
Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
- CctvYes
- Bicycle Facilities
- Spaces24
- ShelteredYes
- CctvYes
- TypeStands
- Accessibility
- Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 24h
- Staff help available opening hoursMon-Fri 06:00 to 19:30
- Induction LoopYes
- Accessible Ticket MachinesYes
- Height Adjusted Ticket Office CounterNo
Customer Service Staff
- Ramp For Train AccessYes
- Accessible TaxisNo
- Accessible toiletsNo
Platform 1. This can be accessed using a radar key.
- Step Free Access
There are no lifts at the station, but step free access is available to both platforms from street level
- Ticket GatesYes
- Impaired Mobility Set DownYes
Outside station entrances