Trains from Carlisle Train Station
to Hedge End
Book your tickets
Carlisle Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Waiting Room
Seating available on all platforms with waiting rooms throughout.
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Trolleys
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Station Buffet
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Toilets
The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Shops
Newsagent
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Rail replacement locations
Rail replacement coach services can be found at the front of the station
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CCTV
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Toilets
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Available
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Location
The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
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Ticket gates
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Parking
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Car Park 1
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Station Car Park
Spaces: 160
Number Accessible Spaces: 10
Accessible Spaces Note:Eco friendly car hire available from this station. Click here for more information.
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website
Different rates apply to non rail users, please speak to a member of staff.
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Car Park 2
Notes
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff
Operator Name: Avanti West Coast
Name: Station Car Park 2
Spaces: 79
Number Accessible Spaces: 4
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
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Bicycle Facilities
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Spaces16
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ShelteredYes
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Cctv
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Location
Platform 8.
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Annotation
Space for 16 cycles on Platform 8.
8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces)
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TypeRacks
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Category A - This station has step-free access to all platforms / the platform
Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Station Message
The ticket office at Hedge End will be closed on Thursday 11, Saturday 13, Thursday 18 and Saturday 20 April 2024.
Hedge End facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Hedge End ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated waiting room in main station building. Seating is compliant with code of practice.
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Station Buffet
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Toilets
N/A
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Accessible toilets
N/A
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Baby Change
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Telephones
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Wi Fi
Find WiFi Hotspots around Hedge End station
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Rail replacement locations
Station forecourt off Stroudley Way
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CCTV
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Toilets
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Accessible toilets
N/A
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Wifi
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Annotation
Find WiFi Hotspots around Hedge End station
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Hedge End.
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Information Available From StaffYes - from ticket office
Yes - from help point -
Passenger Information SystemsDepartureScreens
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Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/0345 6000 650 -
Operator NameLocal Council (Eastleigh)
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NameCouncil Managed Car Park
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Spaces96
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Number Accessible Spaces4
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces54
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ShelteredYes
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Cctv
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Annotation
5 cycle lockers and 26 cycle stand parking spaces
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TypeRacks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesEastleigh
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Accessible toilets
N/A
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Step Free Access
Step-free category B Station - There is level access to platform one but access to platform two is via a 52 step footbridge.
For step-free access from London please travel to nearby Fareham.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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