Billingham to Custom House (Elizabeth line) Train Tickets & Timetables

Billingham to Custom House (Elizabeth line)by train on average takes 4 hrs 36 mins

Billingham to Custom House (Elizabeth line) one way only

Cheapest Advance Single from £69.80

* Cheapest Advanced Single available when booked 9 weeks in advance

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Route info - Did you know!

Trains depart every 40 minutes
First train leaves Billingham at 07:07
Last train leaves Billingham at 18:50

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Billingham to Custom House (Elizabeth line) train times

| Last updated:

	Departs	Arrives	Train	Duration

Billingham facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  No
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  Yes
- Seated Area
  
  Yes
  Shelters are provided on the platform
- Waiting Room
  
  No
  Shelters are provided on the platforms.
- Refreshment Facilities
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  No
  Find WiFi Hotspots around Billingham station
- Rail replacement locations
  
  Bus stops on Marsh House Avenue; Tesco side for Middlesbrough, opposite side for Hartlepool
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is unstaffed, please contact the customer relations team or onboard staff
- Information Services Open
  
  Information available from Help Point 24/7.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  Help point by the lift at platform level and also at the end of the platform
- Ticket gates
  
  No
Parking
- Contact Details
  
  Email Address: enquiries@northernrailway.co.uk
  Url: https://www.nationalrail.co.uk/
  
  0800 200 6060
- Operator Name
  
  Northern
- Name
  
  Station Car Park
- Spaces
  
  11
- Charges
  
  Free
- Number Accessible Spaces
  
  2
- Accessible Car Park Equipment
  
  No
- Cctv
  
  No
Bicycle Facilities
- Spaces
  
  3
- Sheltered
  
  Yes
- Cctv
  
  Yes
- Location
  
  Next to drop off point
- Annotation
  
  Storage is within covered cycle stands
- Type
  
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
- Ramp For Train Access
  
  Yes
  Carried on the train
- Accessible toilets
  
  No
- Step Free Access
  - Category A Station
  - Station is unstaffed
  - The station has lift access available to the platforms
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
- Wheelchairs Available
  
  No

Custom House (Elizabeth line) facilities

Ticket office
- Ticket Office
  
  No
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Oystercard Topup
  
  Yes
- Oyster Comments
  
  Oyster cards can only be purchased from ticket machines.
  Zone 3
- Smartcard Issued
  
  No
- Smartcard Validator
  
  No
- Smartcard Comments
  
  Traveling with Contactless is available
- Travelcard
  
  Zone 3
- Penalty Fares
  
  Penalty fares apply for XR
Facilities
- Car Park
  
  No
- Seated Area
  
  Yes
  Covered seating available on platform A & B
- Waiting Room
  
  No
- Refreshment Facilities
  
  No
- Toilets
  
  Yes
  An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
- Accessible toilets
  
  Yes
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  Yes
- CCTV
  
  Yes
Toilets
- Available
  
  Yes
- Location
  
  An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
- Accessible toilets
  
  Yes
Wifi
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
  
  Yes
- Contact Details
  
  https://www.nationalrail.co.uk/
- Operator Name
  
  TfL Lost property
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
- Information Services Open
  
  Station staffed from first train until last
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
- Ticket gates
  
  Yes
Bicycle Facilities
- Spaces
  
  0
- Sheltered
  
  No
- Cctv
  
  No
- Location
  
  Located next to Bus Stop D on Victoria Dock Road / Custom House Station
- Annotation
  
  Note that these are Council-owned cycle stands, located outside the front of the station.
- Type
  
  Stands
Accessibility
- Helpline
  
  0343 222 1234
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Yes
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  An accessible ticket machine is located within the stations entrance.
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Accessible toilets
  
  Yes
- Step Free Access
  - Accessibility Category A. This station has step-free access to all platforms
  - Staff ramp assistance is always available if required.
  - Accessible seating is available on platforms A and B.
  - Wheelchairs available from first to last train.
- Ticket Gates
  
  Yes
  Ticket gates are staffed from first to last train.
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  Yes

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Trains from Billinghamto Custom House (Elizabeth line)From £69.80

Billingham to Custom House (Elizabeth line)by train on average takes 4 hrs 36 mins

Billingham to Custom House (Elizabeth line) one way only

Quick Links

Route info - Did you know!

Book your tickets

Billingham to Custom House (Elizabeth line) train times

Billingham facilities

Custom House (Elizabeth line) facilities

Download our App

Trains from Billingham
to Custom House (Elizabeth line)
From £69.80