Allens West to Byfleet & New Haw Train Tickets & Timetables

Allens West to Byfleet & New Hawby train on average takes 4 hrs 24 mins

Allens West to Byfleet & New Haw one way only

Cheapest Advance Single from £61.90

* Cheapest Advanced Single available when booked 9 weeks in advance

Quick Links

Route info - Did you know!

Trains depart every 39 minutes
First train leaves Allens West at 06:01
Last train leaves Allens West at 19:02

Book your tickets

Allens West to Byfleet & New Haw train times

| Last updated:

	Departs	Arrives	Train	Duration

Allens West facilities

Ticket office
- Ticket Office
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Yes
- Smartcard Validator
  
  No
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  Penalty fares apply for Northern
Facilities
- Car Park
  
  No
- Seated Area
  
  Yes
- Waiting Room
  
  No
  There are no waiting rooms provided at the station. Shelters are provided on both platforms.
- Refreshment Facilities
  
  No
- Toilets
  
  No
- Accessible toilets
  
  No
- Baby Change
  
  No
- Telephones
  
  Yes
- Wi Fi
  
  No
  Find WiFi Hotspots around Allens West station
- Rail replacement locations
  
  Pick Up/Drop Off at Greenfield Drive bus stop B located on Durham Lane.
  What3words route.shipyards.pens.
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
Staffing and customer services
- Staffing Level
  
  unstaffed
- Lost property
  
  Yes
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  08002006060
- Open
  
  Open 0700-2200 7 days per week
- Information Available From Staff
  
  If the station is unstaffed, please contact the customer relations team or onboard staff
- Information Services Open
  
  Information available from Help Point 24/7.
- Passenger Information Systems
  
  Departure Screens
  Announcements
- Customer Help Points
  
  Yes
  Platform 1
- Ticket gates
  
  No
Bicycle Facilities
- Spaces
  
  8
- Sheltered
  
  No
- Cctv
  
  Yes
- Location
  
  Ramp Platform 2
- Annotation
  
  4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.
- Type
  
  Lockers
  Stands
Accessibility
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  No
- Ramp For Train Access
  
  Yes
- Nearest stations with more facilities
  
  Eaglescliffe
- Accessible toilets
  
  No
- Step Free Access
  - Category B Station
  - Station is unstaffed
  However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance.
  To find our more about travelling around this station, please see the 360 map click here
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  Yes
  Step free access from car park to station entrance
- Wheelchairs Available
  
  No

Station Message

The ticket office at Byfleet & New Haw will be closed on Saturday 5 July 2025.

Byfleet & New Haw facilities

Ticket office
- Ticket Office
  
  Yes
- Prepurchase Collection
  
  Yes
- Ticket Machine
  
  Yes
- Smartcard Issued
  
  Yes
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
  
  Yes
- Smartcard Comments
  
  Byfleet & New Haw ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
- Penalty Fares
  
  Penalty fares apply for SW
Facilities
- Car Park
  
  No
- Seated Area
  
  No
- Waiting Room
  
  No
- Refreshment Facilities
  
  Yes
  Station Cafe on Platform 1
- Toilets
  
  No
  N/A
- Accessible toilets
  
  No
  N/A
- Baby Change
  
  No
- Telephones
  
  No
- Wi Fi
  
  Yes
- Rail replacement locations
  
  Towards Woking from Weybridge: Byfleet Road (A318) Bus Stop B on New Haw side of Railway Bridge
  Towards Weybridge and Addlestone (and towards Woking from Addlestone): Byfleet Road (A318) Bus Stop A on New Haw side of Railway Bridge
- CCTV
  
  Yes
Toilets
- Accessible toilets
  
  No
  N/A
Wifi
- Available
  
  Yes
Staffing and customer services
- Staffing Level
  
  Part time
- Lost property
  
  Yes
- Contact Details
  
  https://www.southwesternrailway.com/contact-and-help/lost-property
- Open
  
  Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Byfleet and New Haw.
- Information Available From Staff
  
  Yes - from help point
- Passenger Information Systems
  
  DepartureScreens
- Customer Help Points
  
  Yes
  Customer Help points are located on every platform
- Ticket gates
  
  No
Bicycle Facilities
- Spaces
  
  34
- Sheltered
  
  No
- Cctv
  
  Yes
- Type
  
  Racks
Accessibility
- Helpline
  
  0800 5282100
  
  https://www.nationalrail.co.uk/
- Helpline opening hours
  
  Mon-Sun 24h
- Staff Help Available
  
  No
- Induction Loop
  
  Yes
- Accessible Ticket Machines
  
  Yes
  All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Ramp For Train Access
  
  Yes
- Accessible Taxis
  
  No
- Nearest stations with more facilities
  
  Weybridge
  
  Woking
- Accessible toilets
  
  No
  N/A
- Step Free Access
  
  Step-free category C station. Steps to both platforms.
- Ticket Gates
  
  No
- Impaired Mobility Set Down
  
  No
- Wheelchairs Available
  
  No

Download our App

No booking fees
Buy train tickets for all UK trains
Live train times
e-tickets straight to your phone

An iPhone displaying train journey options from the Northern Rail app

An illustration of a person, seated, using the Northern Rail app on a mobile device

Trains from Allens Westto Byfleet & New HawFrom £61.90

Allens West to Byfleet & New Hawby train on average takes 4 hrs 24 mins

Allens West to Byfleet & New Haw one way only

Quick Links

Route info - Did you know!

Book your tickets

Allens West to Byfleet & New Haw train times

Allens West facilities

Station Message

Byfleet & New Haw facilities

Download our App

Trains from Allens West
to Byfleet & New Haw
From £61.90