Alderley Edge to Byfleet & New Haw train times
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Alderley Edge facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard CommentsMore information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting RoomWaiting room available during booking office hours, and canopies at all times
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Bus stop on London Rd
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CCTV
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services OpenInformation available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Car Park Charges:
DAILY £3.00
WEEKLY £12.00
MONTHLY £38.00
ANNUAL £375.00
Download and use the RingGo app or pay online at www.RingGo.co.uk Use RingGo Code 35700
Or You can call 0113 8090070, RingGo Code 35700 """""""
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0800 200 6060 -
Operator NameNorthern
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NameStation Car Park
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Spaces30
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ChargesOff-peak: N/A
Per Hour: N/A
Daily: £3.00
Weekly: £12.00
Monthly: £38.00
Three Monthly: N/A
Six Monthly: N/A
Annual: £375.00
Saturday: N/A
Sunday: N/A -
Number Accessible Spaces2
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces10
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ShelteredNo
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Cctv
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Annotation
10 stand spaces
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TypeStands
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Accessibility
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Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible Taxis
contact Customer Relations 08002006060
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Nearest stations with more facilitiesWilmslow
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Step Free Access
- Category B Station
- Scooter Friendly Station
Separate level access from car park to Crewe platform and from station drive to ticket office and Manchester platform. A stepped footbridge links the two platforms. Anti-slip treads added to footbridge steps and deck in 2018.
To find our more about travelling around this station, please see the 360 map click here
Coverage: whole Station -
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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360° view
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Byfleet & New Haw facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Byfleet & New Haw ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
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Trolleys
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Station Buffet
Station Cafe on Platform 1
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ToiletsN/A
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Accessible toiletsN/A
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locationsTowards Woking from Weybridge: Byfleet Road (A318) Bus Stop B on New Haw side of Railway Bridge
Towards Weybridge and Addlestone (and towards Woking from Addlestone): Byfleet Road (A318) Bus Stop A on New Haw side of Railway Bridge -
CCTV
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Toilets
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Accessible toiletsN/A
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Wifi
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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OpenOpening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Byfleet and New Haw.
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Customer Help Points
Customer Help points are located on every platform
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Ticket gates
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Bicycle Facilities
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Spaces34
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ShelteredNo
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Cctv
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TypeWheel Racks
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Accessibility
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Helpline0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible toiletsN/A
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Step Free Access
Step-free category C station. Steps to both platforms.
Please be aware that this station has no tactile paving on the platform edge.
Coverage: no Part Of Station -
Impaired Mobility Set Down
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Wheelchairs Available
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