For safety reasons we can't take any mobility scooters on our trains unless they are able to be folded down before you board, and carried on like luggage. Please ask platform staff for assistance if you need help when boarding the train with your mobility scooter.
We are operating a limited trial covering 7 stations. These are Bingley, Bradford Forster Square, Crossflatts, Doncaster, Ilkley, Leeds and Skipton. For more information please see our Mobility Scooter Policy. (919kb, pdf).
Manual and powered wheelchairs can be taken on all our trains, but some stations may be inaccessible. Please call Passenger Assistance on 0800 138 5560 or use our online form for advice on alternative arrangements and to book assistance. You can also check the access at any station.