Performance - Passenger Charter Commitment

In the franchise operating prior to 1 April 2016 these were the performance results:

PPM (Public Performance Measure) was 93.12% and MAA (Moving Annual Average) as 90.69%

 View performance statistics for 30 April 2017 – 27 May 2017 (691kb, pdf)

 View performance statistics for 1 April 2017 – 29 April 2017 (694kb, pdf)

 View performance statistics for 5 March 2017 – 31 March 2017 (694kb, pdf)

 View performance statistics for 5 February 2017 – 4 March 2017 (705kb, pdf)

 View performance statistics for 8 January 2017 – 4 February 2017 (708kb, pdf)

 View performance statistics for 11 December 2016 – 07 January 2017 (692kb, pdf)

 View performance statistics for 13 November 2016 – 10 December 2016 (697kb, pdf)

 View performance statistics for 16 October 2016 – 12 November 2016 (941kb, pdf)

 View performance statistics for 18 September 2016 – 15 October 2016 (691kb, pdf)

 View performance statistics for 21 August 2016 – 17 September 2016 (691kb, pdf)

 View performance statistics for 24 July 2016 – 20 August 2016 (662kb, pdf)

 View performance statistics for 26 June 2016 – 23 July 2016 (707kb, pdf)

 View performance statistics for 29 May 2016 – 25 June 2016 (933kb, pdf)

 View performance statistics for 1 May 2016 – 28 May 2016 (707kb, pdf)

 View performance statistics for 1 April 2016 – 30 April 2016 (690kb, pdf)

 View performance statistics for 6 March 2016 – 31 March 2016 (94kb, pdf)

NRPS Scores for train operators are produced twice yearly. The results from the previous franchise can be viewed and compared here.