Performance - Passenger Charter Commitment

In the franchise operating prior to 1 April 2016 these were the performance results:

PPM (Public Performance Measure) was 93.12% and MAA (Moving Annual Average) as 90.69%

  View performance statistics for 19 August 2018 to 15 September 2018 (708kb, pdf)

  View performance statistics for 22 July 2018 to 18 August 2018 (709kb, pdf)

  View performance statistics for 24 June 2018 to 21 July 2018 (933kb, pdf)

  View performance statistics for 27 May 2018 to 23 June 2018 (708kb, pdf)

  View performance statistics for 29 April 2018 – 26 May 2018 (692kb, pdf)

  View performance statistics for 1 April 2018 – 28 April 2018 (934kb, pdf)

  View performance statistics for 4 March 2018 – 31 March 2018 (707kb, pdf)

  View performance statistics for 4 February 2018 – 3 March 2018 (708kb, pdf)

  View performance statistics for 7 January 2018 – 3 February 2018 (695kb, pdf)

NRPS Scores for train operators are produced twice yearly. The results from the previous franchise can be viewed and compared here.