Performance - Passenger Charter Commitment

In the franchise operating prior to 1 April 2016 these were the performance results:

PPM (Public Performance Measure) was 93.12% and MAA (Moving Annual Average) as 90.69%

  View performance statistics for 4 March 2018 – 31 March 2018 (707kb, pdf)

  View performance statistics for 4 February 2018 – 3 March 2018 (708kb, pdf)

  View performance statistics for 7 January 2018 – 3 February 2018 (695kb, pdf)

NRPS Scores for train operators are produced twice yearly. The results from the previous franchise can be viewed and compared here.