Building an inclusive railway experience for everyone
The Northern Accessibility User Group (NAUG) is our advisory panel made up of people with lived experience of disability. Think of us as Northern's critical friends – real people who understand the barriers that can make rail travel difficult.
Our diverse panel represents a wide variety of user groups, ensuring that every voice is heard and that challenges are understood. We meet regularly with Northern's wider teams to share our experiences and help shape a more inclusive railway.
How NAUG Makes a Difference
Our goal is simple: to help Northern create a railway that works for absolutely everyone. We're not just advisors – we're partners in building accessibility into every aspect of Northern's services.
What we do:
- Identify and help remove barriers that prevent people from using the railway
- Build stronger connections between Northern and disabled communities
- Drive innovation in accessibility practices and policies
- Influence Northern's culture to put accessibility at the heart of everything they do
Want to help make a difference?
We're thrilled to say that our panel is currently full – a testament to the strong community commitment to making Northern more accessible! This means we're actively working with a dedicated group of accessibility experts to drive real change.
If you're passionate about accessibility and want to help shape the future of rail travel, please keep checking back here. We'll post updates about future opportunities to join NAUG as they become available.
**Panel Currently Full - Check Back Soon!**
Accessibility Hub
We believe train travel should be easier for everyone. Visit the Accessibility Hub to discover our latest improvements and innovations to help you along your journey.
Visit our hub for more informationDownload our App
- No booking fees
- Buy train tickets for all UK trains
- Live train times
- e-tickets straight to your phone
