The route status and colour coding below relate only to the next hour of our services. For information beyond that timeframe, please visit National Rail Enquiries.
Currently there are 30 route disruptions and 31 station updates
Routes
-
Line updates (1)
-
Last Updated 06/02/2026 15:25
Due to urgent repairs to a bridge at South Bank:
Impact
Train services running through this station will be running non stop between Middlesbrough and Redcar Central. South Bank will not be served. Disruption is expected until 16:00 28/06.
Customer advice
Services between Middlesbrough and Saltburn are currently being disrupted due to an unsafe footbridge at South Bank.
Effect on service:
Middlesbrough to Saltburn services will not call at South Bank, in this direction only.
Road Transport details.
To assist customers to complete their journey, a shuttle bus has been provided between Middlesbrough, South Bank & Redcar Central. This will be operated by E-Travel.
Customers at South Bank travelling towards Saltburn should board the shuttle service and then connect at Redcar Central for Northern services towards Saltburn.
Journey times will be extended by 10 minutes whilst travelling by road transport.
Please see station information posters for the bus pick up points.Additional Info
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up to date train running information.
For live real time journey updates, please visit journeycheck.com/northern or X (tweet) our team @northernassist
To re-plan your journey please visit nationalrail.co.uk
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay #NorthernUpdates
-
-
Formation alerts (2)
-
Last Updated 24/02/2026 04:12
Facilities on the 20:18 Leeds to Wigan North Western due 22:37.
Will be formed of 2 coaches instead of 4.
-
Last Updated 24/02/2026 04:10
Facilities on the 20:20 Blackburn to Wigan Wallgate due 22:13.
Will be formed of 2 coaches instead of 4.
Other train service updates (1)
-
Last Updated 24/02/2026 22:02
21:44 Wigan Wallgate to Leeds due 23:49 has been delayed at Wigan Wallgate and is now 10 minutes late.
This is due to train crew being delayed.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
Engineering works (2)
-
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Blackburn and Todmorden/Hebden Bridge on Monday, Tuesday, Wednesday and Thursday, from 00:10, Monday 23 February 2026 to 05:30, Friday 27 February 2026.
Some lines will be blocked.
All services will be revised.
Monday 23rd to Friday 27th February.
The 2019 (Not Friday) Blackpool North to Leeds service will terminate at Bradford Interchange. Onward services are available.
The 2258 (Not Friday) Leeds to Blackburn service will not run. Customers from Leeds should travel on the 2242 Leeds to Manchester Victoria service to Hebden Bridge. A bus will be provided from Hebden Bridge to Blackburn.
The 2303 (Not Friday) Manchester Victoria to Blackburn via Todmorden will not run. Customers should use the 2323 Manchester Victoria to Leeds service to Todmorden. A bus will be provided from Todmorden to Blackburn.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Salford Crescent and Ince/Wigan Wallgate/Southport from 22:45, Monday 23 February 2026 to 05:30, Friday 27 February 2026.
Some lines will be blocked.
Some services will be revised.
Monday 23rd to friday 27th February 2026
The 2130 (Not Friday) Blackburn to Southport service will be diverted via an alternative route between Manchester Victoria and Wigan Wallgate, and will not call at stations via Swinton and Atherton. A bus will be provided from Manchester Victoria to Wigan Wallgate to serve these stations.
The 2220 (Not Friday) Blackburn to Wigan Wallgate service will terminate at Manchester Victoria. A bus will be provided from Manchester Victoria to Wigan Wallgate.
The 2225 (Not Friday) Southport to Manchester Victoria service will run between Southport and Wigan Wallgate, and between Bolton and Manchester Victoria. A bus will be provided from Wigan Wallgate to Manchester Victoria, stopping to set down only from Bolton.
The 2227 (Not Friday) Manchester Oxford Road to Wigan North Western service will terminate at Bolton. A bus will be provided from Bolton to Wigan North Western.
The 2249 (Not Friday) Wigan Wallgate to Rochdale service will start from Manchester Victoria. A bus will be provided from Wigan Wallgate to Manchester Victoria.
The 2320 (Not Friday) Manchester Victoria to Wigan Wallgate service will depart at 2303 and will not call at intermediate stations. A bus will be provided from Manchester Victoria to Wigan Wallgate calling at stations normally served by the train.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
-
-
Formation alerts (1)
-
Last Updated 24/02/2026 04:12
Facilities on the 20:18 Leeds to Wigan North Western due 22:37.
Will be formed of 2 coaches instead of 4.
Engineering works (1)
-
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Salford Crescent and Ince/Wigan Wallgate/Southport from 22:45, Monday 23 February 2026 to 05:30, Friday 27 February 2026.
Some lines will be blocked.
Some services will be revised.
Monday 23rd to friday 27th February 2026
The 2130 (Not Friday) Blackburn to Southport service will be diverted via an alternative route between Manchester Victoria and Wigan Wallgate, and will not call at stations via Swinton and Atherton. A bus will be provided from Manchester Victoria to Wigan Wallgate to serve these stations.
The 2220 (Not Friday) Blackburn to Wigan Wallgate service will terminate at Manchester Victoria. A bus will be provided from Manchester Victoria to Wigan Wallgate.
The 2225 (Not Friday) Southport to Manchester Victoria service will run between Southport and Wigan Wallgate, and between Bolton and Manchester Victoria. A bus will be provided from Wigan Wallgate to Manchester Victoria, stopping to set down only from Bolton.
The 2227 (Not Friday) Manchester Oxford Road to Wigan North Western service will terminate at Bolton. A bus will be provided from Bolton to Wigan North Western.
The 2249 (Not Friday) Wigan Wallgate to Rochdale service will start from Manchester Victoria. A bus will be provided from Wigan Wallgate to Manchester Victoria.
The 2320 (Not Friday) Manchester Victoria to Wigan Wallgate service will depart at 2303 and will not call at intermediate stations. A bus will be provided from Manchester Victoria to Wigan Wallgate calling at stations normally served by the train.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
-
-
Formation alerts (4)
-
Last Updated 24/02/2026 06:25
Facilities on the 22:57 Manchester Victoria to Leeds due 00:15.
Will be formed of 3 coaches instead of 4.
-
Last Updated 24/02/2026 04:07
Facilities on the 20:57 Manchester Victoria to Leeds due 22:15.
Will be formed of 2 coaches instead of 4.
-
Last Updated 24/02/2026 04:12
Facilities on the 20:18 Leeds to Wigan North Western due 22:37.
Will be formed of 2 coaches instead of 4.
-
Last Updated 24/02/2026 07:00
Facilities on the 21:57 Manchester Victoria to Leeds due 23:15.
Will be formed of 2 coaches instead of 3.
Other train service updates (1)
-
Last Updated 24/02/2026 22:02
21:44 Wigan Wallgate to Leeds due 23:49 has been delayed at Wigan Wallgate and is now 10 minutes late.
This is due to train crew being delayed.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
Engineering works (2)
-
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Blackburn and Todmorden/Hebden Bridge on Monday, Tuesday, Wednesday and Thursday, from 00:10, Monday 23 February 2026 to 05:30, Friday 27 February 2026.
Some lines will be blocked.
All services will be revised.
Monday 23rd to Friday 27th February.
The 2019 (Not Friday) Blackpool North to Leeds service will terminate at Bradford Interchange. Onward services are available.
The 2258 (Not Friday) Leeds to Blackburn service will not run. Customers from Leeds should travel on the 2242 Leeds to Manchester Victoria service to Hebden Bridge. A bus will be provided from Hebden Bridge to Blackburn.
The 2303 (Not Friday) Manchester Victoria to Blackburn via Todmorden will not run. Customers should use the 2323 Manchester Victoria to Leeds service to Todmorden. A bus will be provided from Todmorden to Blackburn.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Salford Crescent and Ince/Wigan Wallgate/Southport from 22:45, Monday 23 February 2026 to 05:30, Friday 27 February 2026.
Some lines will be blocked.
Some services will be revised.
Monday 23rd to friday 27th February 2026
The 2130 (Not Friday) Blackburn to Southport service will be diverted via an alternative route between Manchester Victoria and Wigan Wallgate, and will not call at stations via Swinton and Atherton. A bus will be provided from Manchester Victoria to Wigan Wallgate to serve these stations.
The 2220 (Not Friday) Blackburn to Wigan Wallgate service will terminate at Manchester Victoria. A bus will be provided from Manchester Victoria to Wigan Wallgate.
The 2225 (Not Friday) Southport to Manchester Victoria service will run between Southport and Wigan Wallgate, and between Bolton and Manchester Victoria. A bus will be provided from Wigan Wallgate to Manchester Victoria, stopping to set down only from Bolton.
The 2227 (Not Friday) Manchester Oxford Road to Wigan North Western service will terminate at Bolton. A bus will be provided from Bolton to Wigan North Western.
The 2249 (Not Friday) Wigan Wallgate to Rochdale service will start from Manchester Victoria. A bus will be provided from Wigan Wallgate to Manchester Victoria.
The 2320 (Not Friday) Manchester Victoria to Wigan Wallgate service will depart at 2303 and will not call at intermediate stations. A bus will be provided from Manchester Victoria to Wigan Wallgate calling at stations normally served by the train.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
-
-
Formation alerts (1)
-
Last Updated 24/02/2026 03:51
Facilities on the 23:00 Liverpool Lime Street to Manchester Airport due 00:24.
Will be formed of 3 coaches instead of 6.
Other train service updates (1)
-
Last Updated 24/02/2026 21:56
21:32 Manchester Airport to Liverpool Lime Street due 22:52 is being delayed at East Didsbury.
This is due to vulnerable person near the line.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
Engineering works (1)
-
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Liverpool Lime Street and Broad Green from 23:30, Monday 23 February 2026 to 05:20, Friday 27 February 2026.
Some lines will be blocked.
Some services will be revised.
Monday 23rd to Friday 27th September
The 2217 (Not Friday) Blackpool North to Liverpool Lime Street service will not call at stations between St Helens Central and Liverpool Lime Street. A bus will be provided from St Helens Central to Liverpool Lime Street.
The 2243 (Not Friday) Wilmslow to Liverpool Lime Street service will terminate at Manchester Piccadilly. A bus will be provided from Manchester Piccadilly to Liverpool Lime Street.
The 2330 (Not Friday) Liverpool Lime Street to Manchester Victoria service will depart at 2320 and run EARIER than normally advertised to Broad Green. A bus will be provided from Liverpool Lime Street to Manchester Victoria, departing Liverpool Lime Street at 2330 and stopping to set down only from Broad Green.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
-
-
Formation alerts (1)
-
Last Updated 24/02/2026 04:12
Facilities on the 20:18 Leeds to Wigan North Western due 22:37.
Will be formed of 2 coaches instead of 4.
Engineering works (1)
-
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Salford Crescent and Ince/Wigan Wallgate/Southport from 22:45, Monday 23 February 2026 to 05:30, Friday 27 February 2026.
Some lines will be blocked.
Some services will be revised.
Monday 23rd to friday 27th February 2026
The 2130 (Not Friday) Blackburn to Southport service will be diverted via an alternative route between Manchester Victoria and Wigan Wallgate, and will not call at stations via Swinton and Atherton. A bus will be provided from Manchester Victoria to Wigan Wallgate to serve these stations.
The 2220 (Not Friday) Blackburn to Wigan Wallgate service will terminate at Manchester Victoria. A bus will be provided from Manchester Victoria to Wigan Wallgate.
The 2225 (Not Friday) Southport to Manchester Victoria service will run between Southport and Wigan Wallgate, and between Bolton and Manchester Victoria. A bus will be provided from Wigan Wallgate to Manchester Victoria, stopping to set down only from Bolton.
The 2227 (Not Friday) Manchester Oxford Road to Wigan North Western service will terminate at Bolton. A bus will be provided from Bolton to Wigan North Western.
The 2249 (Not Friday) Wigan Wallgate to Rochdale service will start from Manchester Victoria. A bus will be provided from Wigan Wallgate to Manchester Victoria.
The 2320 (Not Friday) Manchester Victoria to Wigan Wallgate service will depart at 2303 and will not call at intermediate stations. A bus will be provided from Manchester Victoria to Wigan Wallgate calling at stations normally served by the train.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
-
-
Other train service updates (1)
-
Last Updated 24/02/2026 21:26
21:09 Blackpool North to Liverpool Lime Street due 22:30 will be delayed at Wigan North Western and is expected to be 8 minutes late.
This is due to train crew being delayed by service disruption.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
Engineering works (1)
-
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Liverpool Lime Street and Broad Green from 23:30, Monday 23 February 2026 to 05:20, Friday 27 February 2026.
Some lines will be blocked.
Some services will be revised.
Monday 23rd to Friday 27th September
The 2217 (Not Friday) Blackpool North to Liverpool Lime Street service will not call at stations between St Helens Central and Liverpool Lime Street. A bus will be provided from St Helens Central to Liverpool Lime Street.
The 2243 (Not Friday) Wilmslow to Liverpool Lime Street service will terminate at Manchester Piccadilly. A bus will be provided from Manchester Piccadilly to Liverpool Lime Street.
The 2330 (Not Friday) Liverpool Lime Street to Manchester Victoria service will depart at 2320 and run EARIER than normally advertised to Broad Green. A bus will be provided from Liverpool Lime Street to Manchester Victoria, departing Liverpool Lime Street at 2330 and stopping to set down only from Broad Green.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
-
-
Other train service updates (1)
-
Last Updated 24/02/2026 20:47
20:26 Newcastle to Carlisle due 21:58 has been delayed at Newcastle and is now 14 minutes late.
This is due to more trains than usual needing repairs at the same time.
Further Info
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
-
-
Other train service updates (1)
-
Last Updated 24/02/2026 17:43
21:59 Manchester Airport to Barrow-In-Furness due 00:30 will be started from Manchester Oxford Road.
It will no longer call at Manchester Airport, Gatley and Manchester Piccadilly.
This is due to a fault on a train earlier.
Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express or LNER service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
-
-
Other train service updates (1)
-
Last Updated 24/02/2026 20:15
20:16 Halifax to Hull due 22:02 will be starting late from Halifax and is expected to be 18 minutes late.
This is due to this train being late from the depot.
Further Info
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
-
-
Formation alerts (5)
-
Last Updated 24/02/2026 07:04
Facilities on the 21:48 Skipton to Leeds due 22:34.
Will be formed of 4 coaches instead of 6.
-
Last Updated 24/02/2026 07:04
Facilities on the 22:56 Leeds to Skipton due 23:38.
Will be formed of 4 coaches instead of 6.
-
Last Updated 24/02/2026 06:50
Facilities on the 22:49 Skipton to Leeds due 23:35.
Will be formed of 3 coaches instead of 6.
-
Last Updated 24/02/2026 15:16
Facilities on the 23:20 Leeds to Skipton due 00:04.
Will be formed of 3 coaches instead of 6.
Further Info
.
-
Last Updated 24/02/2026 06:50
Facilities on the 21:56 Leeds to Skipton due 22:38.
Will be formed of 3 coaches instead of 6.
-
-
Formation alerts (1)
-
Last Updated 24/02/2026 07:19
Facilities on the 21:36 Leeds to York due 22:50.
Will be formed of 2 coaches instead of 3.
-
-
Formation alerts (1)
-
Last Updated 24/02/2026 04:07
Facilities on the 22:30 Leeds to Sheffield due 23:43.
Will be formed of 2 coaches instead of 4.
-
-
Formation alerts (2)
-
Last Updated 24/02/2026 15:15
Facilities on the 22:30 Doncaster to Leeds due 23:21.
Will be formed of 3 coaches instead of 4.
Further Info
.
-
Last Updated 24/02/2026 15:15
Facilities on the 23:30 Leeds to Doncaster due 00:14.
Will be formed of 3 coaches instead of 4.
Further Info
.
-
-
Formation alerts (1)
-
Last Updated 24/02/2026 04:07
Facilities on the 22:30 Leeds to Sheffield due 23:43.
Will be formed of 2 coaches instead of 4.
-
-
Formation alerts (1)
-
Last Updated 24/02/2026 15:16
Facilities on the 22:10 Ilkley to Leeds due 22:40.
Will be formed of 3 coaches instead of 6.
Further Info
.
-
-
Line updates (2)
-
Last Updated 06/02/2026 14:43
Due to urgent repairs to the railway between Corkickle and Whitehaven the line is closed.
Impact
Train services running through these stations will be terminated at Corkickle and restarted from Whitehaven. Disruption is expected until the end of the day on 31/03/26.
Customer advice
Services between Corkickle and Whitehaven are being disrupted due to urgent repairs the railway.
Network Rail continue to complete the works on Bransty Tunnel, Whitehaven. The line is closed between Corkickle and Whitehaven (in both directions). Disruption is expected until Spring 2026.
Effect on service:
Train services are unable to run between Corkickle and Whitehaven (in both directions).
Train services between Lancaster/Barrow-in-Furness and Carlisle will terminate at Corkickle and restart between Whitehaven and Carlisle.
Train services between Carlisle and Barrow-in-Furness/Lancaster will terminate at Whitehaven and restart at Corkickle.
Rail replacement buses will operate between Corkickle and Whitehaven (in both directions),
Replacement transport:
Road transport will operate between Corkickle and Whitehaven.
Please speak to station staff, see on-line journey planners or consult Customer Information Screens for departure times.
Please see station information posters for the location of bus pick up points.
Journey times may be extended by up to 60 minutes whilst travelling by road transport.Additional Info
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
For live real time journey updates on board your train please visit journeycheck.com/northern, message us on X.com @northernassist (between 06:00 and 22:00), or search for #NorthernUpdates
If the train you have a ticket for is cancelled, you can travel on any Northern or TransPennine Express within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 17:54
Due to urgent repairs to the railway between Skipton and Carlisle trains have to run at reduced speed on all lines.
Impact
Train services running through these stations will be cancelled or delayed by up to 30 minutes. Disruption is expected until the end of the day on 25/02/26.
Customer advice
What's happened?
Services between Skipton and Carlisle are being disrupted due to urgent repairs to the railway.
Network Rail staff are on site and expect repairs to take until the end of service on Wednesday 25/02.
How does this affect my journey?
On Tuesday, train services will run at a reduced speed between Skipton and Appleby in both directions and may be delayed.
Some services will run later than usual.
On Wednesday, train services will be unable to run between Garsdale and Kirkby Stephen in both directions.
Train services will run between Skipton and Garsdale in both directions, and between Kirkby Stephen and Carlisle in both directions.
Northern services between Skipton and Morecambe/Lancaster are not affected on either date.
What should I do?
You can travel on the next Northern service to your destination, where available.
On Wednesday you can also travel on Avanti West Coast and TransPennine Express services at no extra cost between Preston/Lancaster and Carlisle.
Please note that other train operators may also be affected by disruption please check your whole journey before travelling.
Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.
Replacement transport:
On Wednesday, road transport will run as follows:
From Settle to Carlisle, calling at Horton-in-Ribblesdale, Ribblehead, Garsdale, and then setting passengers down as required for stations towards Carlisle at 06:33, 09:00, 10:31, 12:01, 14:27, 16:30, 17:59 and 19:28.
From Appleby to Skipton, calling at Kirkby Stephen, and then setting passengers down as required for stations towards Skipton at 06:41, 09:16, 11:50, 14:23, 15:43, 17:11, 19:16 and 21:03.
Please check station information posters for the location of the bus pick-up points and be advised that bicycles, e-bikes and dogs (except for service dogs) are not permitted on replacement road transport.
Journey times may be extended by up to 120 minutes whilst travelling by road transport.Additional Info
For real time journey updates or to re-plan your journey please visit www.nationalrail.co.uk.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay.Further Info
An update will follow within the next 6 hours.
Formation alerts (2)
-
Last Updated 24/02/2026 07:12
Facilities on the 21:28 Bradford Interchange to Leeds due 22:32.
Will be formed of 2 coaches instead of 4.
-
Last Updated 24/02/2026 04:13
Facilities on the 22:25 Southport to Wigan Wallgate due 23:04.
Will be formed of 2 coaches instead of 4.
Other train service updates (37)
-
Last Updated 24/02/2026 21:13
21:05 Wigan Wallgate to Stalybridge due 22:04 is being delayed at Wigan Wallgate and is now expected to be 15 minutes late.
This is due to passengers causing a disturbance on a train.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates. -
Last Updated 24/02/2026 22:02
21:30 Blackburn to Southport due 23:58 will be delayed at Manchester Victoria and is expected to be 10 minutes late.
This is due to train crew being delayed.
Further Info
We apologise for the delay to your train service today.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates. -
Last Updated 24/02/2026 14:11
21:40 Middlesbrough to Hexham due 23:36 will be started from Newcastle.
It will no longer call at Middlesbrough, Thornaby, Stockton, Hartlepool and Sunderland.
This is due to more trains than usual needing repairs at the same time.
Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express or LNER service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit https://www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 10:28
25/02/26 05:16 Leeds to Carlisle due 08:02 will be terminated at Garsdale.
It will no longer call at Kirkby Stephen, Appleby, Langwathby, Lazonby & Kirkoswald, Armathwaite and Carlisle.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 10:31
25/02/26 05:49 Carlisle to Leeds due 08:32 will be started from Garsdale.
It will no longer call at Carlisle, Armathwaite, Lazonby & Kirkoswald, Langwathby, Appleby and Kirkby Stephen.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 05:49 Carlisle to Leeds due 08:32.
-
Last Updated 24/02/2026 10:42
An additional train service has been planned to operate as shown 25/02/26 07:07 Kirkby Stephen to Carlisle due 08:02.
-
Last Updated 24/02/2026 10:28
25/02/26 07:47 Leeds to Carlisle due 10:30 will be terminated at Garsdale.
It will no longer call at Kirkby Stephen, Appleby, Langwathby, Lazonby & Kirkoswald, Armathwaite and Carlisle.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 10:31
25/02/26 08:24 Carlisle to Leeds due 11:07 will be started from Garsdale.
It will no longer call at Carlisle, Armathwaite, Lazonby & Kirkoswald, Langwathby, Appleby and Kirkby Stephen.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 08:24 Carlisle to Kirkby Stephen due 09:19.
-
Last Updated 24/02/2026 10:28
25/02/26 09:18 Leeds to Carlisle due 12:02 will be terminated at Garsdale.
It will no longer call at Kirkby Stephen, Appleby, Langwathby, Lazonby & Kirkoswald, Armathwaite and Carlisle.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 09:34 Kirkby Stephen to Carlisle due 10:30.
-
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 09:50 Carlisle to Kirkby Stephen due 10:46.
-
Last Updated 24/02/2026 10:28
25/02/26 10:49 Leeds to Carlisle due 13:31 will be terminated at Garsdale.
It will no longer call at Kirkby Stephen, Appleby, Langwathby, Lazonby & Kirkoswald, Armathwaite and Carlisle.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 10:31
25/02/26 10:58 Carlisle to Leeds due 13:36 will be started from Garsdale.
It will no longer call at Carlisle, Armathwaite, Lazonby & Kirkoswald, Langwathby, Appleby and Kirkby Stephen.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 10:58 Carlisle to Kirkby Stephen due 11:53.
-
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 11:06 Kirkby Stephen to Carlisle due 12:02.
-
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 12:35 Kirkby Stephen to Carlisle due 13:31.
-
Last Updated 24/02/2026 10:28
25/02/26 13:18 Leeds to Carlisle due 16:00 will be terminated at Garsdale.
It will no longer call at Kirkby Stephen, Appleby, Langwathby, Lazonby & Kirkoswald, Armathwaite and Carlisle.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 10:31
25/02/26 13:37 Carlisle to Leeds due 16:07 will be started from Garsdale.
It will no longer call at Carlisle, Appleby and Kirkby Stephen.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 13:37 Carlisle to Kirkby Stephen due 14:26.
-
Last Updated 24/02/2026 10:31
25/02/26 14:50 Carlisle to Leeds due 17:36 will be started from Garsdale.
It will no longer call at Carlisle, Armathwaite, Lazonby & Kirkoswald, Langwathby, Appleby and Kirkby Stephen.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 14:50 Carlisle to Kirkby Stephen due 15:46.
-
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 15:01 Kirkby Stephen to Carlisle due 16:00.
-
Last Updated 24/02/2026 10:28
25/02/26 15:18 Leeds to Carlisle due 18:00 will be terminated at Garsdale.
It will no longer call at Kirkby Stephen, Appleby, Langwathby, Lazonby & Kirkoswald, Armathwaite and Carlisle.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 10:31
25/02/26 16:17 Carlisle to Leeds due 19:08 will be started from Garsdale.
It will no longer call at Carlisle, Armathwaite, Lazonby & Kirkoswald, Langwathby, Appleby and Kirkby Stephen.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 16:17 Carlisle to Kirkby Stephen due 17:14.
-
Last Updated 24/02/2026 10:28
25/02/26 16:48 Leeds to Carlisle due 19:29 will be terminated at Garsdale.
It will no longer call at Kirkby Stephen, Appleby, Langwathby, Lazonby & Kirkoswald, Armathwaite and Carlisle.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 16:48 Leeds to Kirkby Stephen due 18:33.
-
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 17:04 Kirkby Stephen to Carlisle due 18:00.
-
Last Updated 24/02/2026 10:28
25/02/26 18:18 Leeds to Carlisle due 20:57 will be terminated at Garsdale.
It will no longer call at Kirkby Stephen, Appleby, Langwathby, Lazonby & Kirkoswald, Armathwaite and Carlisle.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 10:31
25/02/26 18:24 Carlisle to Leeds due 21:06 will be started from Garsdale.
It will no longer call at Carlisle, Armathwaite, Lazonby & Kirkoswald, Langwathby, Appleby and Kirkby Stephen.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 18:24 Carlisle to Kirkby Stephen due 19:19.
-
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 18:33 Kirkby Stephen to Carlisle due 19:29.
-
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 20:02 Kirkby Stephen to Carlisle due 20:57.
-
Last Updated 24/02/2026 10:31
25/02/26 20:10 Carlisle to Leeds due 22:46 will be started from Garsdale.
It will no longer call at Carlisle, Armathwaite, Lazonby & Kirkoswald, Langwathby, Appleby and Kirkby Stephen.
This is due to urgent repairs to the railway.
Further Info
We apologise for the cancellation of this service today.
Please travel on the next Northern train where available or visit www.northernrailway.co.uk/service-updates for any alternative options and for more information during times of disruption.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 24/02/2026 13:22
An additional train service has been planned to operate as shown 25/02/26 20:10 Carlisle to Kirkby Stephen due 21:06.
Engineering works (5)
-
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Middlesbrough and Battersby from 00:01, Monday 23 February 2026 to 04:50, Saturday 28 February 2026.
All lines will be blocked.
All services will be replaced by buses throughout.
Monday 23rd to Friday 27th February 2026
MONDAY TO FRIDAY
Middlesbrough Nunthorpe/Whitby (in both directions): Trains will be bus replaced throughout.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Stockport and Plumley/Chester on Monday, Tuesday, Wednesday and Thursday, from 00:30, Monday 23 February 2026 to 06:00, Friday 27 February 2026.
Some lines will be blocked.
Some services will be revised.
Monday 23rd to friday 27th February 2026
The 2252 (Not Friday) Chester to Manchester Piccadilly service will be bus replaced throughout.
The 2313 (Not Friday) Manchester Piccadilly to Chester service will be bus replaced throughout.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Blackburn and Colne on Monday, Tuesday, Wednesday and Thursday, from 23:30, Monday 23 February 2026 to 05:20, Friday 27 February 2026.
Some lines will be blocked.
Some services will be revised.
Monday 23rd to Friday 27th February 2026
The 2342 (Not Friday) Clitheroe to Blackburn service will be bus replaced throughout.
The 0552 (Not Monday) Colne to Preston service will start from Rose Grove. A bus will be provided from Colne to Rose Grove, departing Colne at 0530 to connect with the train at Rose Grove.
The 2238 (Not Monday) Preston to Colne service will terminate at Blackburn. A bus will be provided between Blackburn and Colne.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Levenshulme and Manchester Piccadilly/Wilmslow, and between Congleton and Bramhall on Monday, Tuesday, Wednesday and Thursday, from 23:35, Monday 23 February 2026 to 05:45, Friday 27 February 2026.
Some lines will be blocked.
Some services will be revised.
Monday 23rd to Friday 27th February 2026
The 2223 (Not Friday) Blackpool North to Manchester Airport service will call additionally at Heald Green.
The 2246 (Not Friday) Manchester Piccadilly to Stoke service will be bus replaced throughout.
The 2257 (Not Friday) Buxton to Manchester Piccadilly service will not call at Heaton Chapel and Levenshulme. A bus will be provided from Stockport to Manchester Piccadilly.
The 2312 (Not Friday) Crewe to Manchester Piccadilly service will not call at stations between Wilmslow and Manchester Piccadilly. A bus will be provided from Wilmslow to Manchester Piccadilly.
The 2316 (Not Friday) Manchester Piccadilly to Macclesfield service will be bus replaced throughout.
The 2323 (Not Friday) Manchester Piccadilly to Hazel Grove service will be bus replaced throughout.
The 2337 (Not Friday) Manchester Piccadilly to Manchester Airport service will not run.
The 2336 (Not Friday) Manchester Piccadilly to Crewe service will depart at 2337, will be diverted to run via Heald Green and will not call at stations between Manchester Piccadilly and Wilmslow. A bus will be provided from Manchester Piccadilly to Wilmslow to serve these stations.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Levenshulme and Manchester Piccadilly on Monday, Tuesday, Wednesday and Thursday, from 23:50, Monday 23 February 2026 to 05:05, Friday 27 February 2026.
Some lines will be blocked.
Some services will be revised.
Monday 23rd to Friday 27th February 2026
The 2328 (Not Friday) Sheffield to Manchester Piccadilly service will not call at Stockport. A bus will be provided from Chinley to Manchester Piccadilly, calling at Stockport.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
-
-
All other routes have a good service. For live updates see our journey check page.
Stations
-
Owing to uneven platforms passengers should take extra care at Accrington station.
Customers are advised that there have been loose Coping Stones reported on the Platform 2 edge at this station. Customers are requested to take care when boarding/alighting trains.
-
At Barrow-In-Furness station, the following issues have been reported:
Various toilets on platform 2/3 are out of order.
The waiting room on platform 2/3 has been closed for repairs.
The waiting room and toilets on platform 1 are still open.The lifts will be out of order between the car park and the footbridge from now until further notice at Billingham station.
The ticket office will be closed from now until further notice at Bishop Auckland station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the conductor on the train.
Owing to uneven platforms passengers should take extra care at Blackpool South station.
There is no lighting on platform 2 at Bramhall station.
Customers are advised to take extra care when moving about the station, due to the lighting on platform 2 being reported as faulty.
At Broad Green station, the following issues have been reported:
The ticket office is closed.
Owing to uneven surfaces passengers should take extra care.
Due to ongoing refurbishment work, the ticket office at this station will be closed until further notice. A ticket vending machine is available.When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
The ticket office will be closed from 16:18 on 23/02/2026 until further notice at Congleton station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Owing to uneven platforms passengers should take extra care at Davenport station.
Owing to uneven platforms passengers should take extra care at Dove Holes station.
For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.
The ticket office is closed at Edge Hill station.
At Edge Hill station, the following issues have been reported:
Owing to poor lighting on the platforms passengers should take extra care.
Customers are advised to take extra care when boarding and alighting services.For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.
Owing to uneven platforms passengers should take extra care on platform 2 at Euxton Balshaw Lane station.
There is no lighting on the platform at Hapton station.
No lighting on platform 2 Customer information screens are also not working due to a power fault
There is no lighting on platform 1 at Heaton Chapel station.
No lighting at platform 1. Please conductors be careful while performing door duties and advice customers.
At Hindley station, the following issues have been reported:
The ticket vending machines are out of order.
The customer information system at the station is out of order.
Due to connectivity/network issues, there are currently limited ticket selling facilities at this station. Station staff are on-site and able to offer assistance.Owing to uneven surface on platform 1 passengers should take extra care at Hoscar station.
All toilets are out of order at Huyton station.
Due to a fault with the lighting at the Manchester End of Platform 1, Customers are advised to take extra care.
There is no lighting on platform 2 at Kearsley station.
Owing to uneven surfaces on platform 1, passengers should take extra care at Kearsley station.
At Levenshulme station, the following issues have been reported:
The ticket office has not opened.
Ticket Vending Machines are working correctly.When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
At Manchester Victoria station, the following issues have been reported:
Various toilets at the station are out of order.
Due to refurbishment works, the toilets at Manchester Victoria will be out of use from Monday 23rd February until Tuesday 31st March.
Temporary Toilets have been provided, and can be found outside the main station entrance, towards the ramp for the AO Arena.
Accessible Toilet Facilities at the station have not changed.The lifts will be out of order between platfrom 1/2 and the rest of the station from now until further notice at Preston station.
Customers who require step free access are advised to contact Northern's Customer Experience Centre on 0800 200 6060 for further assistance.
The ticket office will be closed from 07:00 on 21/02/2026 until further notice at Redcar Central station.
The lift on platform 4 is currently out of service.
Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
The automatic ticket barriers are not in use at Salford Crescent station.
The barriers are out of service, waiting for the maintenance team to arrive.
There is no lighting on the platforms at St Helens Central station.
Due to a fault with the lighting on the platforms, passengers should take extra care when using this station.
The lifts will be out of order between Platforms 3 & 4 and the underpass from 14:59 on 21/02/2026 until further notice at Warrington Bank Quay station.
Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
The ticket office will be closed from now until further notice at West Allerton station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Owing to uneven platforms passengers should take extra care at Wigton station.
Customer information during disruption
Feedback from customers consistently tells us that the flow of information about train services that are experiencing disruption is a priority for them, and is an area we need to focus on more strongly. Whilst it is recognised that Northern has the responsibility for managing our relationship with our customers, the interconnected nature of the rail industry means that a coordinated approach with industry partners to the customer information during major delays/disruptions is appropriate and important.
Whilst we always try our best to make your journey as simple as possible, we understand that sometimes things don’t always go to plan when travelling by rail.
The Smarter Information programme
Customers across the rail industry tell us that this is an area we need to improve, which is why Northern has been working closely with other train operators, Network Rail and the Rail Delivery Group as part of the Smarter Information programme.
This programme aims to achieve a step change in customer experience through providing you with improved information, when and how you wish to receive it.
Across the rail industry, we have now agreed a set of pledges, which outline what you can expect, before, during and after your journey.
What do the Customer Information Pledges say?
The customer information pledges:
- Show we care by listening to our customers and putting their needs first
- Commit to a set of guiding principles that will bring real consistency to customers who choose to travel by train
- Bring together best practices from across the rail industry and other industries to support you during disruption, enabling you to get to your destination as quickly as possible
You can view the Rail Delivery Group customer information pledges here
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
