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  • Train cancellations (1)

    • Last Updated 19/03/2024 04:54

      05:51 Manchester Victoria to Leeds due 07:24 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

  • Line updates (1)

    • Last Updated 17/03/2024 23:36

      Due to urgent repairs to a bridge between Workington and Maryport all lines are blocked.
      How does it affect your service:
      Train services running through these stations have been cancelled. Disruption is expected until 23:59 15/04.
      Our advice to our customers:
      Network Rail have advised the bridge requires extensive repairs and the line will remain closed until end of day on 15th April.
      Effect on service:
      Train services are currently unable to run between Workington and Maryport (in both directions).
      From Monday 18th March, a limited service will be running from Maryport to Carlisle from Monday to Saturday in both directions.
      Please check before you travel. Visit National Rail Enquiries.
      Alternative travel suggestions:
      Ticket acceptance has been arranged for Northern ticket holders on the following routes..
      Avanti West Coast - Lancaster to Carlisle (in both directions) until Monday 15th April.
      Transpennine Express - Lancaster to Carlisle (in both directions) until Monday 15th April.
      Replacement Road Transport:
      Road Transport is replacing trains between Workington and Carlisle in both directions calling at Flimby, Maryport, Aspatria, Wigton, Dalston and Carlisle.
      Please check station information posters for the location of the bus pick up points & be advised that bicycles, e-bikes and dogs (excluding service dogs) are not permitted on replacement transport.
      Journey times will be extended by up to 90 minutes when using replacement road transport. Please be advised that due to road upgrades in the Flimby area, replacement bus services are being delayed additionally by up to 25 minutes (in both directions).

    Engineering works (1)

    • Last Updated 14/03/2024 21:36

      Planned engineering work will take place between Carnforth and Barrow-In-Furness on Monday, Tuesday, Wednesday and Thursday, from 22:40, Monday 18 March 2024 to 05:40, Friday 22 March 2024.
      All lines will be blocked.
      Some services will be replaced by buses between Lancaster and Barrow-In-Furness. Tuesday 19th to Friday 22nd March
      The 0453 Barrow-in-Furness to Manchester Airport service will start from Lancaster. A bus will be provided from Barrow-in-Furness to Lancaster.
      Monday 18th to Thursday 21st March
      The 2045 Barrow-in-Furness to Lancaster service will terminate at Carnforth. A bus will be provided from Carnforth to Lancaster.
      The 2159 Manchester Airport to Barrow-in-Furness service will terminate at Lancaster. A bus will be provided from Lancaster to Barrow-in-Furness.
      The 2209 Lancaster to Barrow-in-Furness service will be bus replaced throughout.

      Customer Advice:
      Normal journey times are extended by approximately 90 minutes. Please allow extra time for your journey.
      Please allow extra time for your journey, and please check station information posters for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    Improvement works

    • Improvement work timetable
      07 March
      -
      27 April 2024
      Download timetable PDF
    • Improvement work timetable
      16 March
      -
      22 March 2024
      Download timetable PDF
    • Improvement work timetable
      18 March
      -
      22 March 2024
      Download timetable PDF
    • Improvement work timetable
      31 March
      -
      31 March 2024
      Download timetable PDF
    • Improvement work timetable
      07 April
      -
      07 April 2024
      Download timetable PDF
    • Improvement work timetable
      08 April
      -
      08 April 2024
      Download timetable PDF
  • Line updates (1)

    • Last Updated 17/03/2024 23:36

      Due to urgent repairs to a bridge between Workington and Maryport all lines are blocked.
      How does it affect your service:
      Train services running through these stations have been cancelled. Disruption is expected until 23:59 15/04.
      Our advice to our customers:
      Network Rail have advised the bridge requires extensive repairs and the line will remain closed until end of day on 15th April.
      Effect on service:
      Train services are currently unable to run between Workington and Maryport (in both directions).
      From Monday 18th March, a limited service will be running from Maryport to Carlisle from Monday to Saturday in both directions.
      Please check before you travel. Visit National Rail Enquiries.
      Alternative travel suggestions:
      Ticket acceptance has been arranged for Northern ticket holders on the following routes..
      Avanti West Coast - Lancaster to Carlisle (in both directions) until Monday 15th April.
      Transpennine Express - Lancaster to Carlisle (in both directions) until Monday 15th April.
      Replacement Road Transport:
      Road Transport is replacing trains between Workington and Carlisle in both directions calling at Flimby, Maryport, Aspatria, Wigton, Dalston and Carlisle.
      Please check station information posters for the location of the bus pick up points & be advised that bicycles, e-bikes and dogs (excluding service dogs) are not permitted on replacement transport.
      Journey times will be extended by up to 90 minutes when using replacement road transport. Please be advised that due to road upgrades in the Flimby area, replacement bus services are being delayed additionally by up to 25 minutes (in both directions).

    Engineering works (1)

    • Last Updated 14/03/2024 21:36

      Planned engineering work will take place between Carnforth and Barrow-In-Furness on Monday, Tuesday, Wednesday and Thursday, from 22:40, Monday 18 March 2024 to 05:40, Friday 22 March 2024.
      All lines will be blocked.
      Some services will be replaced by buses between Lancaster and Barrow-In-Furness. Tuesday 19th to Friday 22nd March
      The 0453 Barrow-in-Furness to Manchester Airport service will start from Lancaster. A bus will be provided from Barrow-in-Furness to Lancaster.
      Monday 18th to Thursday 21st March
      The 2045 Barrow-in-Furness to Lancaster service will terminate at Carnforth. A bus will be provided from Carnforth to Lancaster.
      The 2159 Manchester Airport to Barrow-in-Furness service will terminate at Lancaster. A bus will be provided from Lancaster to Barrow-in-Furness.
      The 2209 Lancaster to Barrow-in-Furness service will be bus replaced throughout.

      Customer Advice:
      Normal journey times are extended by approximately 90 minutes. Please allow extra time for your journey.
      Please allow extra time for your journey, and please check station information posters for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    Improvement works

    • Improvement work timetable
      07 March
      -
      27 April 2024
      Download timetable PDF
    • Improvement work timetable
      16 March
      -
      22 March 2024
      Download timetable PDF
    • Improvement work timetable
      18 March
      -
      22 March 2024
      Download timetable PDF
    • Improvement work timetable
      31 March
      -
      31 March 2024
      Download timetable PDF
    • Improvement work timetable
      07 April
      -
      07 April 2024
      Download timetable PDF
    • Improvement work timetable
      08 April
      -
      08 April 2024
      Download timetable PDF
  • Line updates (1)

    • Last Updated 17/03/2024 11:09

      Due to a landslip between Shipley and Guiseley all lines are blocked.
      How does it affect your service:
      Train services running through these stations have been cancelled. Disruption is expected until 23:50 18/04.
      Our advice to our customers:
      All train services between Bradford Forster Square and Ilkley are unable to run due to a landslip near Baildon station.
      Network Rail are working to rectify this issue and the line will remain closed until further notice.
      Effect on service:
      Train services are unable to run between Ilkley and Bradford Forster Square (in both directions).
      Services that run via Bradford Forster Square & Leeds and Leeds & Ilkley are NOT affected.
      Alternative travel suggestions:
      Season tickets/train passes for the Ilkley - Bradford Forster Square route are valid on Skipton - Bradford Forster Square services.
      Any ticket restrictions have been lifted during this disruption.
      Road transport:
      Road transport is in operation between Shipley & Guiseley, calling at Baildon in both directions - see advertised timetables at nationalrail.co.uk
      Please see station information posters for bus pick up points.
      Journey times may be extended by up to 30 minutes whilst travelling by Rail Replacement transport.

    Improvement works

    • TTs for Baildon Landslip
      Improvement work timetable
      13 February
      -
      18 April 2024
      Download timetable PDF
    • Improvement work timetable
      18 March
      -
      31 March 2024
      Download timetable PDF
  • Improvement works

    • Improvement work timetable
      01 April
      -
      05 April 2024
      Download timetable PDF
    • Improvement work timetable
      08 April
      -
      11 April 2024
      Download timetable PDF
    • Improvement work timetable
      15 April
      -
      18 April 2024
      Download timetable PDF
  • Improvement works

    • Improvement work timetable
      18 March
      -
      21 March 2024
      Download timetable PDF
    • Improvement work timetable
      01 April
      -
      03 April 2024
      Download timetable PDF
  • Improvement works

    • Improvement work timetable
      18 March
      -
      21 March 2024
      Download timetable PDF
    • Improvement work timetable
      31 March
      -
      01 April 2024
      Download timetable PDF
    • Improvement work timetable
      01 April
      -
      01 April 2024
      Download timetable PDF
    • Improvement work timetable
      15 April
      -
      18 April 2024
      Download timetable PDF
  • Train cancellations (2)

    • Last Updated 19/03/2024 04:18

      09:26 Blackpool North to Manchester Airport due 11:00 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 19/03/2024 04:18

      11:17 Manchester Airport to Blackpool North due 12:50 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

  • Improvement works

    • Improvement work timetable
      16 March
      -
      22 March 2024
      Download timetable PDF
    • Improvement work timetable
      23 March
      -
      24 March 2024
      Download timetable PDF
    • Improvement work timetable
      25 March
      -
      28 March 2024
      Download timetable PDF
    • Improvement work timetable
      01 April
      -
      04 April 2024
      Download timetable PDF
    • Improvement work timetable
      08 April
      -
      11 April 2024
      Download timetable PDF
  • Improvement works

    • Improvement work timetable
      18 March
      -
      21 March 2024
      Download timetable PDF
    • Improvement work timetable
      31 March
      -
      01 April 2024
      Download timetable PDF
    • Improvement work timetable
      01 April
      -
      01 April 2024
      Download timetable PDF
    • Improvement work timetable
      15 April
      -
      18 April 2024
      Download timetable PDF
  • Improvement works

    • Improvement work timetable
      31 March
      -
      01 April 2024
      Download timetable PDF
  • Improvement works

    • Improvement work timetable
      16 March
      -
      22 March 2024
      Download timetable PDF
    • Improvement work timetable
      23 March
      -
      24 March 2024
      Download timetable PDF
    • Improvement work timetable
      25 March
      -
      28 March 2024
      Download timetable PDF
    • Improvement work timetable
      30 March
      -
      31 March 2024
      Download timetable PDF
    • Improvement work timetable
      02 April
      -
      05 April 2024
      Download timetable PDF
    • Improvement work timetable
      06 April
      -
      06 April 2024
      Download timetable PDF
    • Improvement work timetable
      14 April
      -
      14 April 2024
      Download timetable PDF
  • Improvement works

    • Improvement work timetable
      18 March
      -
      22 March 2024
      Download timetable PDF
    • Improvement work timetable
      18 March
      -
      22 March 2024
      Download timetable PDF
    • Improvement work timetable
      23 March
      -
      24 March 2024
      Download timetable PDF
  • Line updates (1)

    • Last Updated 17/03/2024 23:56

      Due to a landslip between Pontefract Monkhill and Knottingley all lines are blocked.
      How does it affect your service:
      Train services running through these stations have been cancelled. Disruption is expected until the end of the day on 22/03/24.
      Our advice to our customers:
      Services between Pontefract Monkhill and Knottingley are currently being disrupted due to a landslip in the Pontefract area.
      Network Rail engineers are making repairs which is expected to last until at least Friday 22nd March.

      Effect on service:
      Leeds - Knottingley via Castleford - in both directions services can only operate between Leeds and Castleford.
      Leeds to Knottingley via Wakefield - in both directions services can only operate between Leeds and Pontefract Monkhill.
      Knottingley will not have a train service.

      Alternative Travel Suggestions:
      Passengers at Leeds travelling to Wakefield can use alternative Northern services.
      Rail Replacement:
      To assist customers with their journeys, road transport is operating between Knottingley and Castleford calling at Pontefract Monkhill and Glasshoughton. Please see nationalrail.co.uk for timetables.
      Journey times will be extended by up to 45 minutes whilst travelling by rail replacement transport.
      Please check station information posters for the location of the bus pick up points & be advised that bicycles, e-bikes and dogs (excluding service dogs) are not permitted on replacement transport.
      Other places to get more information:
      For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
      For live real time journey updates on board your train please visit journeycheck.com/northern or message us @northernassist on X (formerly Twitter).
      To re-plan your journey please visit nationalrail.co.uk
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay

    Train cancellations (5)

    • Last Updated 19/03/2024 04:15

      05:21 Preston to Colne due 06:32 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 19/03/2024 04:17

      06:13 Blackburn to Blackpool North due 07:05 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 19/03/2024 04:15

      06:52 Colne to Preston due 08:03 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 19/03/2024 04:17

      07:18 Blackpool North to York due 09:58 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 19/03/2024 04:19

      10:23 York to Blackpool North due 13:04 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    Other train service updates (1)

    • Last Updated 19/03/2024 04:13

      05:04 Manchester Piccadilly to Blackpool North due 06:18 will be started from Preston. It will no longer call at Manchester Piccadilly, Manchester Oxford Road, Salford Crescent, Bolton, Horwich Parkway, Chorley and Buckshaw Parkway. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    Engineering works (7)

    • Last Updated 11/03/2024 02:00

      Planned engineering work will take place between Sheffield and Chesterfield from 00:15, Saturday 16 March 2024 to 23:15, Friday 22 March 2024.
      All lines will be blocked.
      All services will be replaced by buses between Sheffield and Nottingham. ALL WEEK
      Leeds Sheffield Nottingham: Trains will terminate at Sheffield.
      Nottingham Sheffield Leeds: Trains will start from Sheffield.
      Sheffield Nottingham - Both directions: Trains will not run.
      Buses will be provided between Sheffield and Nottingham in both directions.

      Customer Advice:
      Normal journey times are extended by approximately 60 minutes. Please allow extra time for your journey.
      Please allow extra time for your journey, and please check station information posters for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    • Last Updated 11/03/2024 02:00

      Planned engineering work will take place between Sheffield and Chinley from 00:15, Saturday 16 March 2024 to 23:59, Friday 22 March 2024.
      All lines will be blocked.
      All services will be replaced by buses between Sheffield and New Mills Central. ALL WEEK SUNDAY TO FRIDAY INCLUSIVE
      Manchester Piccadilly Sheffield: Trains will terminate at New Mills Central.
      Sheffield Manchester Piccadilly: Trains will start from New Mills Central.
      Buses will be provided between Sheffield and New Mills Newtown via New Mills Central in both directions. Edale will be served by a mini-bus shuttle to/from Hope.

      Customer Advice:
      Normal journey times are extended by approximately 75 minutes. Please allow extra time for your journey.
      Please allow extra time for your journey, and please check station information posters for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    • Last Updated 14/03/2024 21:35

      Planned engineering work will take place between Gathurst and Meols Cop from 00:10, Monday 18 March 2024 to 05:40, Saturday 23 March 2024.
      All lines will be blocked.
      All services will be replaced by buses between Wigan Wallgate and Southport. MONDAY 18TH TO FRIDAY 22ND INCLUSIVE
      Stalybridge/Manchester Oxford Road Southport: Trains will terminate at Wigan Wallgate.
      Southport Manchester Oxford Road/Stalybridge: Trains will start from Wigan Wallgate.
      Buses will be provided between Southport and Wigan Wallgate in both directions.

      Customer Advice:
      Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
      Please allow extra time for your journey, and please check station information posters for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    • Last Updated 14/03/2024 21:38

      Planned engineering work will take place between Huyton and Earlestown on Monday, Tuesday, Wednesday and Thursday, from 21:40, Monday 18 March 2024 to 05:30, Friday 22 March 2024.
      All lines will be blocked.
      All services will be replaced by buses throughout. Monday 18th to Thursday 21st March
      The 21:32 Manchester Airport to Liverpool Lime Street service will terminate at Manchester Oxford Road. A bus will be provided from Manchester Piccadilly to Liverpool Lime Street.
      The 22:01 Liverpool Lime Street to Manchester Airport service will start from Manchester Oxford Road. A bus will be provided from Liverpool Lime Street to Manchester Piccadilly.
      The 22:43 Wilmslow to Liverpool Lime Street service will terminate at Manchester Oxford Road A bus will be provided from Manchester Piccadilly to Liverpool Lime Street.
      The 23:00 Liverpool Lime Street to Manchester Airport service will start from Manchester Oxford Road. A bus will be provided from Liverpool Lime Street to Manchester Piccadilly.
      The 23:30 Liverpool Lime Street to Manchester Victoria service will be bus replaced throughout.
      Customer Advice:
      Normal journey times are extended by approximately 75 minutes. Please allow extra time for your journey.
      Please check station information posters or online for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    • Last Updated 14/03/2024 21:39

      Planned engineering work will take place between Burnley Central and Colne on Monday, Tuesday, Wednesday and Thursday, from 23:30, Monday 18 March 2024 to 04:40, Friday 22 March 2024.
      All lines will be blocked.
      All services will be terminating at Rose Grove and replaced by buses between Rose Grove and Colne. Monday 18th to Thursday 21st March
      The 2251 Preston to Colne service will terminate at Rose Grove. A bus will be provided from Rose Grove to Colne.
      Customer Advice:
      Normal journey times are extended by approximately 30 minutes. Please allow extra time for your journey.
      Please allow extra time for your journey, and please check station information posters for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    • Last Updated 14/03/2024 21:37

      Planned engineering work will take place between Wilmslow and Manchester Piccadilly via Styal from 23:40, Monday 18 March 2024 to 04:55, Friday 22 March 2024.
      Some services will be revised. Monday to Thursday
      The 2222 Blackpool North to Manchester Airport service will terminate at Manchester Piccadilly.
      The 2300 Liverpool Lime Street to Manchester Airport service will terminate at Manchester Piccadilly.
      The 2322 Blackpool North to Manchester Airport service will terminate at Manchester Piccadilly.
      The 2337 Manchester Piccadilly to Manchester Airport service will not run.
      The 2346 Manchester Airport to Blackpool North service will start from Manchester Piccadilly.
      Tuesday to Friday
      The 0044 Crewe to Manchester Piccadilly service will not call at Manchester Airport.
      The 0448 Manchester Airport to Blackpool North service will start from Manchester Piccadilly.
      Buses will be provided between Manchester Piccadilly/Manchester Oxford Road and Manchester Airport in both directions.
      Customer Advice:
      Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
      Please check station information posters or online for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    • Last Updated 14/03/2024 21:38

      Planned engineering work will take place between Hunts Cross and Liverpool Lime Street from 23:55, Monday 18 March 2024 to 05:00, Friday 22 March 2024.
      Some services will be revised. Monday 18th to Thursday 21st February
      The 2247 Manchester Oxford Road to Liverpool Lime Street service will not call at West Allerton, Mossley Hill and Edge Hill. A bus will be provided from Liverpool South Parkway to Liverpool Lime Street to serve these stations.
      The 2328 Manchester Oxford Road to Liverpool Lime Street service will not run and will be replaced by a bus throughout.
      Customer Advice:
      Normal journey times are extended by up to approximately 75 minutes. Please allow extra time for your journey.
      Please allow extra time for your journey, and please check station information posters for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

  • All other routes have a good service. For live updates see our journey check page.

Stations

  • The ticket office will be closed :
    From 17:45 on 18/03/2024 until the end of the day
    From 17:45 on 19/03/2024 until the end of the day
    From 06:10 on 20/03/2024 until the end of the day
    From 12:45 on 21/03/2024 until the end of the day
    From 12:45 on 22/03/2024 until the end of the day
    From 12:45 on 23/03/2024 until the end of the day at Atherton station.

  • Various toilets are out of order at Bolton station.

    Platform 1 to 3

  • Step free access will be unavailable at the station between platform 4 and 5 and the rest of the station from 14:24 on 12/03/2024 until further notice at Bolton station.

    Lift upgrades will be taking place at Bolton station from Tuesday 12th March. Customers travelling towards Preston, Blackpool and Cumbria will need to travel via Salford Crescent for step-free access. Customers are advised to use the lift to platforms 1 and 3, to travel to Salford Crescent and use the step-free access there to head northbound. We advise customers (where possible) to book assistance in advance on 0800 138 5560. Extra staff will be at the station to offer assistance.

  • The lifts will be out of order from 14/03/2024 until further notice at Bradford Forster Square station.

  • All toilets are out of order at Bradford Interchange station.

  • The ticket office will be closed :
    From now until the end of the day
    From 06:20 on 20/03/2024 until the end of the day
    From 07:20 on 23/03/2024 until the end of the day at Bramhall station.

  • Owing to damage to the edge of platform 2, passengers and staff should take extra care at Bredbury station.

  • At Broad Green station, the following issues have been reported:
    The ticket office will be closed from 05/01/2024 until 30/06/2024.
    The station is staffed from 06:30 until 18:30 each day to offer assistance to customers
    Due to station refurbishment works, the subway linking Platforms 1 and 2 is now closed until further notice.

  • The ticket office will be closed :
    From 05:55 on 20/03/2024 until 15:00 on 20/03/2024
    From 05:50 on 21/03/2024 until 15:00 on 21/03/2024 at Buckshaw Parkway station.

  • The ticket office will be closed :
    From 06:30 on 18/03/2024 until the end of the day
    From 06:30 on 19/03/2024 until the end of the day
    From 06:30 on 20/03/2024 until the end of the day
    From 06:30 on 21/03/2024 until the end of the day
    From 06:30 on 22/03/2024 until the end of the day at Burnley Central station.

  • The ticket office will be closed from 18:20 on 23/03/2024 until the end of the day at Burnley Manchester Road station.

  • The ticket office will be closed from 06:30 on 20/03/2024 until the end of the day at Congleton station.

  • The ticket office will be closed :
    From 18:00 on 20/03/2024 until the end of the day
    From 18:00 on 21/03/2024 until the end of the day
    From 18:00 on 22/03/2024 until the end of the day
    From 18:00 on 23/03/2024 until the end of the day at Daisy Hill station.

  • The ticket office will be closed from 02/01/2024 until 01/06/2024 at Dinting station.

  • The ticket office will be closed :
    From 15:00 on 19/03/2024 until the end of the day
    From 15:00 on 23/03/2024 until the end of the day at Earlestown station.

  • Owing to damage to leaking manhole cover and part of the platform edge on platform 2 passengers should take extra care at Eccleston Park station.

  • The ticket office will be closed :
    From now until the end of the day
    From 06:10 on 19/03/2024 until the end of the day
    From 06:10 on 20/03/2024 until the end of the day
    From 06:10 on 21/03/2024 until the end of the day
    From 06:10 on 22/03/2024 until the end of the day at Flixton station.

  • The ticket office will be closed from 05:50 on 21/03/2024 until 14:45 on 21/03/2024 at Garswood station.

  • At Gathurst station, the following issues have been reported:
    Owing to wet and slippery platforms passengers should take extra care.
    Due to recent flooding on platform 2, the waiting shelter will remain closed and the help point located on platform 2 will not be in service. There is a shelter and help point located on platform 1 for customers to use.

    Customers are advised to take additional care when boarding and alighting at Gathurst due to recent flooding on the platform. Customers are advised to travel in the front carriages of the train when boarding and alighting at Gathurst.

  • The ticket office will be closed :
    From now until the end of the day
    From 07:00 on 19/03/2024 until the end of the day
    From 07:00 on 20/03/2024 until the end of the day
    From 07:00 on 21/03/2024 until the end of the day
    From 07:00 on 22/03/2024 until the end of the day at Glazebrook station.

  • The ticket office will be closed :
    From 14:30 on 18/03/2024 until the end of the day
    From 14:30 on 19/03/2024 until the end of the day
    From 14:30 on 20/03/2024 until the end of the day
    From 14:30 on 21/03/2024 until the end of the day
    From 14:30 on 22/03/2024 until the end of the day
    From 06:15 on 23/03/2024 until the end of the day at Grange-Over-Sands station.

  • Owing to uneven platform surfaces passengers should take extra care on platform 2 at Greenbank station.

  • Owing to uneven platforms passengers should take extra care at Hadfield station.

  • The ticket office will be closed :
    From 06:25 on 19/03/2024 until the end of the day
    From 06:25 on 20/03/2024 until the end of the day
    From 06:45 on 21/03/2024 until the end of the day
    From 06:45 on 22/03/2024 until the end of the day at Hag Fold station.

  • The ticket office will be closed :
    From now until the end of the day
    From 06:40 on 22/03/2024 until the end of the day at Hale station.

  • The ticket office will be closed from 06:10 on 21/03/2024 until the end of the day at Hattersley station.

  • The ticket office will be closed from 07:20 on 22/03/2024 until further notice at Heaton Chapel station.

  • There is no lighting on platform 2 at Hindley station.

    Customers should take extra care while on the platform and exiting the station.

  • The ticket office will be closed from 06:25 on 20/03/2024 until the end of the day at Holmes Chapel station.

  • Owing to uneven platforms passengers should take extra care at Ince station.

  • The ticket office will be closed :
    From 06:40 on 18/03/2024 until the end of the day
    From 06:40 on 19/03/2024 until 13:30 on 19/03/2024 at Kirkham & Wesham station.

  • The lifts will be out of order from now until further notice at Kirkstall Forge station.

  • The ticket office will be closed from 08/01/2024 until 30/04/2024 at Lea Green station.

  • The ticket office will be closed from 13:15 on 18/03/2024 until 11:15 on 19/03/2024 at Leyland station.

  • The lifts will be out of order between platforms 4 and 5 and the footbridge from 07:09 on 16/03/2024 until further notice at Lincoln station.

  • The ticket vending machines are out of order at Littleborough station.

  • Owing to uneven platforms passengers should take extra care at Lostock Hall station.

  • The ticket office will be closed from 13:20 on 27/02/2024 until the end of the day at Marple station.

  • Owing to uneven platforms passengers should take extra care at Millom station.

  • The ticket office will be closed from 06:30 on 19/03/2024 until the end of the day at New Mills Newtown station.

  • Step free access will be unavailable to the station from now until further notice at North Road station.

  • The ticket office will be closed from 02/01/2024 until 01/06/2024 at Northwich station.

  • The ticket office will be closed :
    From 15:00 on 22/03/2024 until the end of the day
    From 15:00 on 23/03/2024 until the end of the day at Rainhill station.

  • The lifts will be out of order between platforms 2 & 3 and the rest of the station from 07:11 on 10/03/2024 until further notice at Roby station.

    Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.

  • Owing to uneven surfaces on platform 2 passengers and staff should take extra care at Rufford station.

  • The ticket office will be closed :
    From 06:20 on 20/03/2024 until the end of the day
    From 06:20 on 21/03/2024 until the end of the day
    From 07:20 on 23/03/2024 until the end of the day at Sandbach station.

  • The lifts will be out of order between platform 3 and platform 4 from now until further notice at Shipley station.

    The subway between the platforms is available for use.

  • Owing to uneven platforms passengers should take extra care at Silecroft station.

    Due to a loose coping stone on the platform edge at Silecroft on platform 1 towards Barrow

  • The ticket office will be closed :
    From 06:20 on 18/03/2024 until the end of the day
    From 06:20 on 19/03/2024 until the end of the day
    From 06:20 on 20/03/2024 until the end of the day
    From 06:20 on 21/03/2024 until the end of the day
    From 06:20 on 22/03/2024 until the end of the day
    From 07:20 on 23/03/2024 until the end of the day at Swinton station.

  • The ticket office will be closed from 18:00 on 19/03/2024 until the end of the day at Ulverston station.

  • The ticket office will be closed from 07:10 on 23/03/2024 until the end of the day at Walkden station.

  • The ticket office is unable to issue credit/debit card payments.

  • The ticket office will be closed from 15:15 on 19/03/2024 until the end of the day at Warrington West station.

  • The ticket office will be closed from 14:45 on 22/03/2024 until the end of the day at Whiston station.

  • The ticket office will be closed :
    From 14:30 on 18/03/2024 until the end of the day
    From 06:15 on 19/03/2024 until the end of the day
    From 06:15 on 20/03/2024 until 10:00 on 20/03/2024
    From 06:15 on 21/03/2024 until the end of the day
    From 06:15 on 22/03/2024 until the end of the day
    From 06:15 on 23/03/2024 until the end of the day at Whitehaven station.

  • The ticket office will be closed :
    From 06:40 on 18/03/2024 until the end of the day
    From 13:30 on 23/03/2024 until the end of the day at Windermere station.

  • The ticket office will be closed :
    From now until the end of the day
    From 07:00 on 20/03/2024 until the end of the day
    From 07:00 on 21/03/2024 until the end of the day
    From 07:00 on 22/03/2024 until the end of the day at Woodsmoor station.

Passenger Information during Disruption

Feedback from customers consistently tells us that the flow of information about train services that are experiencing disruption is a priority for them and is an area we need to focus on more strongly. Whilst it is recognised the Northern have the responsibility for managing their relationship with their own customers, the interconnected nature of the rail industry dictates that a coordinated approach to the provision of passenger information during major delays/disruption is appropriate and important.

Customer information pledges

Whilst we always try our best to make your journey as simple as possible, we understand that, sometimes things don’t always go to plan when travelling by rail.

Customers across rail industry, tell us that this is an area, we need to improve, which is why Northern has been working closely with other train operators, Network Rail and the Rail Delivery group as part of the Smarter information programme.

The Smarter information programme

This programme aims to achieve a step change in customer experience through providing you with improved information, when and how you wish to receive it.

Across the rail industry, we have now agreed a set of pledges, which outline what you can expect, before, during and after your journey.

What do the Customer Information Pledges say?

The customer information pledges

  • Show we care by listening to our customers and putting their needs first
  • Commit to a set of guiding principles that will bring real consistency to customers who choose to travel by train
  • Bring together best practice from across the rail industry and other industries, to support you during disruption, enabling you to get to your destination as quickly as possible

You can view the Rail Delivery Group customer information pledges here

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Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.