The route status and colour coding below relate only to the next hour of our services. For information beyond that timeframe, please visit National Rail Enquiries.
Currently there are 18 route disruptions and 28 station updates
Routes
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Line updates (1)
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Last Updated 06/02/2026 15:25
Due to urgent repairs to a bridge at South Bank:
Impact
Train services running through this station will be running non stop between Middlesbrough and Redcar Central. South Bank will not be served. Disruption is expected until 16:00 28/06.
Customer advice
Services between Middlesbrough and Saltburn are currently being disrupted due to an unsafe footbridge at South Bank.
Effect on service:
Middlesbrough to Saltburn services will not call at South Bank, in this direction only.
Road Transport details.
To assist customers to complete their journey, a shuttle bus has been provided between Middlesbrough, South Bank & Redcar Central. This will be operated by E-Travel.
Customers at South Bank travelling towards Saltburn should board the shuttle service and then connect at Redcar Central for Northern services towards Saltburn.
Journey times will be extended by 10 minutes whilst travelling by road transport.
Please see station information posters for the bus pick up points.Additional Info
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up to date train running information.
For live real time journey updates, please visit journeycheck.com/northern or X (tweet) our team @northernassist
To re-plan your journey please visit nationalrail.co.uk
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay #NorthernUpdates
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Line updates (2)
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Last Updated 06/02/2026 14:43
Due to urgent repairs to the railway between Corkickle and Whitehaven the line is closed.
Impact
Train services running through these stations will be terminated at Corkickle and restarted from Whitehaven. Disruption is expected until the end of the day on 31/03/26.
Customer advice
Services between Corkickle and Whitehaven are being disrupted due to urgent repairs the railway.
Network Rail continue to complete the works on Bransty Tunnel, Whitehaven. The line is closed between Corkickle and Whitehaven (in both directions). Disruption is expected until Spring 2026.
Effect on service:
Train services are unable to run between Corkickle and Whitehaven (in both directions).
Train services between Lancaster/Barrow-in-Furness and Carlisle will terminate at Corkickle and restart between Whitehaven and Carlisle.
Train services between Carlisle and Barrow-in-Furness/Lancaster will terminate at Whitehaven and restart at Corkickle.
Rail replacement buses will operate between Corkickle and Whitehaven (in both directions),
Replacement transport:
Road transport will operate between Corkickle and Whitehaven.
Please speak to station staff, see on-line journey planners or consult Customer Information Screens for departure times.
Please see station information posters for the location of bus pick up points.
Journey times may be extended by up to 60 minutes whilst travelling by road transport.Additional Info
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
For live real time journey updates on board your train please visit journeycheck.com/northern, message us on X.com @northernassist (between 06:00 and 22:00), or search for #NorthernUpdates
If the train you have a ticket for is cancelled, you can travel on any Northern or TransPennine Express within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 18/02/2026 14:53
Due to urgent repairs to the railway at Manchester Piccadilly fewer trains are able to run.
Impact
Train services running to and from this station may be cancelled. Disruption is expected until 02:00 23/02.
Customer advice
Saturday 14 to Sunday 22 February
Network Rail are undertaking track and signalling upgrades to improve tracks, points and signalling systems on the southern approach to Manchester Piccadilly. Due to this, from Saturday 14th until Sunday 22nd February 2026, the following services to/from Manchester Piccadilly will be running an amended timetable as follows
Manchester Piccadilly and Sheffield Train services will run between Guide Bridge and Sheffield in both directions. Rail replacement bus services will be in operation between Guide Bridge and Manchester Victoria. You should use an alternative route to get to / from Manchester Victoria.
Manchester Piccadilly and Rose Hill Marple via Bredbury Rail replacement bus services will be provided between Manchester Victoria and Rose Hill Marple. You should use an alternative route to get to / from Manchester Victoria.
Manchester Airport and Barrow-in-Furness / Windermere Train services will run between Manchester Oxford Road and Barrow-in-Furness / Windermere. For customers wanting to travel to Manchester Airport, express buses will be provided to / from Bolton
Manchester Airport and Blackpool North Train services will run between Manchester Piccadilly and Blackpool North and there will be an amended timetable in place.
Manchester Piccadilly and Buxton Train services will run between Stockport and Buxton and there will be an amended timetable in place. Rail replacement bus services will run between Manchester Piccadilly and Stockport
Manchester Piccadilly and Liverpool Lime Street via Earlestown Train services will terminate/start at Manchester Piccadilly and run to an amended timetable.
Manchester Piccadilly and Crewe via Manchester Airport Train services will run between Stockport and Crewe. Train services will run between Manchester Airport and Crewe from Monday to Saturday and on Sundays, a Rail Replacement bus service will be in place. Rail replacement bus services will be provided between Manchester Piccadilly and Stockport and Manchester Piccadilly and Manchester Airport..
Manchester Piccadilly and Alderley Edge No trains will run.
Manchester Piccadilly and Stoke-on-Trent - Train services will run between Stockport and Stoke on Trent, except on Sunday where the trains willnotrun. Rail replacement buses will run Manchester Piccadilly and Stoke-on-Trent on Sunday.
Monday 16 to Friday 20 February:
Manchester Piccadilly and Chester An amended timetable will be in place between Altrincham and Chester. Customers are advised that they are able to use local trams and buses between Manchester Piccadilly and Altrincham at no extra cost.
Manchester Piccadilly and Hadfield / Glossop An amended timetable will be in place and train services will run between Guide Bridge and Hadfield/Glossop. Rail replacement bus services will be provided between Manchester Victoria and Guide Bridge. You should use an alternative route to get to / from Manchester Victoria.
Sunday 15 February:
Manchester Piccadilly and Chester -No trains will run. Rail replacement buses will be provided between Manchester Piccadilly and Stockport and between Stockport and Chester
Manchester Piccadilly and Hadfield / Glossop -No trains will run.Rail replacement buses will be provided between Manchester Victoria and Hadfield, calling at all stations except Hattersley and Broadbottom. A mini-bus shuttle service will be provided between Godley and Hadfield to serve Hattersley and Broadbottom. You should use an alternative route to get to / from Manchester Victoria.
Levenshulme/Heaton Chapel
Rail replacement bus services will not service Levenshulme or Heaton Chapel stations. Customers travelling to or from these stations should use the Bee Network bus service 192 towards Manchester or Stockport, as appropriate.
Ticket Acceptance
Customers are advised that they can use their Northern tickets on the following services at no extra cost during this time
Bee Network Bus Services
43/103 Manchester Gardens to Manchester Airport
50/51 St Peters Square to East Didsbury
142 Piccadilly Gardens to East Didsbury
192 To/from Levenshulme and Heaton Chapel
219/220/221 Piccadilly Gardens, Ardwick, Ashburys, Gorton, Fairfield and Guide Bridge
201/202 Piccadilly Gardens and Belle Vue
203/205 Piccadilly Gardens, Belle Vue and Reddish
370/371 Stockport to Altrincham
Bee Network Metrolink services
Manchester city centre stops to Altrincham
Manchester city centre stops to Ashton Moss
Manchester city centre stops to Manchester Airport
Please note that this improvement works will impact services on Northern, Avanti West Coast, CrossCountry, East Midlands Railway, Transport for Wales and TransPennine Express. Customers are advised to check before you travel and to allow extra time to complete journeys.Additional Info
Replacement Road transport - Manchester Victoria to Guide Bridge
Customers are advised of the following connections at Guide Bridge station.
XX:35 Manchester Victoria to Guide Bridge will connect with services to Hadfield
XX:50 Manchester Victoria to Guide Bridge will connect with services to Sheffield
For real time journey updates or to re-plan your journey please visit www.nationalrail.co.uk.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay.
Train cancellations (2)
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Last Updated 20/02/2026 07:31
21/02/26 08:51 Stalybridge to Stockport due 09:14 will be cancelled.
This is due to a short-notice change to the timetable.
Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express or LNER service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay -
Last Updated 20/02/2026 07:31
21/02/26 09:27 Stockport to Stalybridge due 09:49 will be cancelled.
This is due to a short-notice change to the timetable.
Further Info
We apologise for the cancellation of this service today.
If the train you have a ticket for is cancelled, you can travel on any Northern, TransPennine Express or LNER service within 2 hours before or after your cancelled service was due to depart.
If you require any connecting services, please check information screens, visit www.nationalrail.co.uk/journey-planner/ or speak to a member of staff where available.
You can message us on X.com, @northernassist (between 06:00 and 22:00) or search for #NorthernUpdates.
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delay-repay
Engineering works (7)
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Last Updated 11/02/2026 04:00
Planned engineering work will take place between Manchester Piccadilly and Adwick/Levenshulme/Mauldeth Road from 02:45, Saturday 14 February 2026 to 05:00, Monday 23 February 2026.
Some services will be revised. Saturday 14 to Sunday 22 February:
The following services to / from Manchester Piccadilly will be running an amended timetable
Manchester Piccadilly and Sheffield - amended timetable between Guide Bridge and Sheffield. BUS SERVICE GUIDE BRIDGE TO VICTORIA, also EMR and TPE running Sheffield to Stockport for BUS to piccadilly.
Manchester Piccadilly and Romiley / Rose Hill Marple via Bredbury -notrains will run. Replacement buses will be provided between Manchester Victoria and Guide Bridge, and between Manchester Victoria and Romiley / Rose Hill Marple
Manchester Airport and Barrow-in-Furness / Windermere - trains will run between Manchester Oxford Road and Barrow-in-Furness / Windermere. For customers wanting to travel to Manchester Airport, express buses will be provided to / from Bolton
Manchester Airport and Blackpool North - amended to run between Manchester Piccadilly and Blackpool North, with an amended timetable
Manchester Piccadilly and Buxton - amended timetable between Stockport and Buxton, rail replacement buses will run between Manchester Piccadilly and Stockport
Manchester Piccadilly and Liverpool Lime Street via Earlestown - will run to an amended timetable. Hourly service much more choice from Victoria
Manchester Piccadilly and Crewe via Manchester Airport - between Stockport and Manchester Airport / Crewe. Rail replacement buses are provided between Manchester Piccadilly and Stockport and between Manchester Piccadilly and Manchester Airport trains will run. An express bus will be provided between Warrington Central and Manchester Airport.
Manchester Piccadilly and Alderley Edge -notrains will run
Manchester Piccadilly and Stoke-on-Trent - trains will start / terminate at Stockport, except on Sunday where the trains willnotrun. Rail replacement buses will run between Stockport and Stoke-on-Trent on Saturdays and Monday to Friday, and also Manchester Piccadilly and Stoke-on-Trent on Sunday
Saturday 14 February, Monday 16 to Friday 20 February:
Manchester Piccadilly and Chester - amended timetable between Altrincham and Chester, customers are able to use local trams and buses between Manchester Piccadilly and Altrincham at no extra cost
Manchester Piccadilly and Hadfield / Glossop - amended timetable to / from Hadfield / Glossop and Guide Bridge. Rail replacement buses will be provided between Manchester Victoria and Guide Bridge, you should use an alternative route to get to / from Manchester Victoria
Sunday 15 February:
Manchester Piccadilly and Chester -no trains will run. Rail replacement buses will be provided between Manchester Piccadilly and Stockport and between Stockport and Chester
Manchester Piccadilly and Hadfield / Glossop -no trains will run.Rail replacement buses will be provided between Manchester Victoria and Hadfield, calling at all stations except Hattersley and Broadbottom. A mini-bus shuttle service will be provided between Godley and Hadfield to serve Hattersley and Broadbottom. You should use an alternative route to get to / from Manchester Victoria.Additional Info
Normal journey times are extended by approximately 30 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Leeds and Micklefield from 00:10, Saturday 21 February 2026 to 04:05, Monday 23 February 2026.
Some lines will be blocked.
All services will be revised.
Saturday 21st & Sunday 22nd February 2026.
York Blackpool North: Trains will start from Leeds.
Blackpool North York: Trains will terminate at Leeds.
York Leeds via Garforth (in both directions): Trains will not run.
Halifax/Leeds Selby/Hull: Trains will terminate at Leeds.
Hull/Selby Leeds/Halifax: Trains will terminate at Leeds.
Buses will be provided between Leeds and York (in both directions), and between Leeds and Selby (in both directions).
Train services are available between Selby and Hull (in both directions).
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Manchester Piccadilly and Ardwick/Levenshulme/Mauldeth Road from 02:45, Saturday 21 February 2026 to 05:00, Monday 23 February 2026.
Some lines will be blocked.
All services will be revised.
Saturday 21st & Sunday 22nd February 2026
SATURDAY AND SUNDAY
Manchester Piccadilly Sheffield: Trains will run to an amended timetable between Guide Bridge and Sheffield.
Sheffield Manchester Piccadilly: Trains will run to an amended timetable between Shefield and Guide Bridge.
Manchester Piccadilly Romiley/Rose Hill Marple via Bredbury (in both directions): Trains will not run.
Buses will be provided between Manchester VICTORIA and Guide Bridge (in both direcftions), and between Manchester VICTORIA and Romiley/Rose Hill Marple (in both directions).
SATURDAY
Manchester Piccadilly Hadfield/Glossop: Trains will run to an amended timetable between Guide Bridge and Hadfield/Glossop.
Hadfield/Glossop Manchester Piccadilly: Trains will run to an amended timetable between Hadfield/Glossop and Guide Bridge.
Buses will be provided between Manchester VICTORIA and Guide Bridge (in both directions).
SUNDAY
Manchester Piccadilly Hadfield/Glossop (in both directions): Trains will not run.
Buses will be provided between Manchester VICTORIA and Hadfield (and vv), calling at all stations except Hattersley and Broadbottom. A mini-bus shuttle service will be provided between Godley and Hafield (and vv) to serve Hattersley and Broadbottom.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Manchester Piccadilly and Ardwick/Levenshulme/Mauldeth Road from 02:45, Saturday 21 February 2026 to 05:00, Monday 23 February 2026.
Some lines will be blocked.
All services will be revised.
Saturday 21st & Sunday 22nd February 2026.
SATURDAY AND SUNDAY
Manchester Blackpool North (in both directions): Trains will run to an amended timetable between Manchester Piccadilly and Blackpool North (in both directions).
Manchester Barrow-in-Furness/Windermere (in both directions): Trains will run between Manchester Oxford Road and Barrow-in-Furness/Windermere (in both directions).
Express buses will be provided between Bolton and Manchester Airport (in both directions).
SATURDAY AND SUNDAY
Manchester Piccadilly Crewe via Manchester Airport: Trains will run between Stockport and Manchester Airport/Crewe.
Crewe Manchester Piccadilly via Manchester Airport: Trains will run between Crewe/Manchester Airport and Stockport.
Manchester Piccadilly Alderley Edge (in both directions): Trains will not run.
Manchester Piccadilly Stoke: Trains will start from Stockport (except Sunday).
Stoke Manchester Piccadilly: Trains will terminate at Stockport (except Sunday).
Buses will be provided between Manchester Piccadilly and Stockport (in both directions) and between Manchester Piccadilly and Manchester Airport (in both directions) as part of a cross-industry alternative transport plan, and between Stockport and Stoke (in both directions) Saturday and Monday to Friday, and Manchester Piccadilly Stoke (in both directions) on Sunday.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Manchester Piccadilly and Ardwick/Levenshulme/Mauldeth Road from 02:45, Saturday 21 February 2026 to 05:00, Monday 23 February 2026.
Some lines will be blocked.
All services will be revised.
Saturday 21st & Sunday 22nd February
SATURDAY AND SUNDAY
Manchester Piccadilly Buxton: Trains will run to an amended timetable between Stockport and Buxton.
Buxton Manchester Piccadilly: Trains will run to an amended timetable between Buxton and Stockport.
Buses will be provided between Manchester Piccadilly and Stockport, as part of a cross-industry alternative transport plan.
SATURDAY
Manchester Piccadilly Chester: Trains will run to an amended timetable between Altrincham and Chester.
Chester Manchester Piccadilly: Trains will run to an amended timetable between Chester and Altrincham.
Customers should use local transport options (trams and buses) between Manchester Piccadilly and Altrincham (in both directions).
SUNDAY
Manchester Piccadilly Chester (in both directions): Trains will not run.
Buses will be provided between Manchester Piccadilly and Stockport (in both directions) as part of a cross-industry alternative transport plan, and between Stockport and Chester (both directions).
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Manchester Piccadilly and Ardwick/Levenshulme/Mauldeth Road from 02:45, Saturday 21 February 2026 to 05:00, Monday 23 February 2026.
Some lines will be blocked.
All services will be revised.
Saturday 21st & Sudnay 22nd February 2026
SATURDAY AND SUNDAY
Manchester Liverpool via Earlestown (in both directions): Trains will run to an amended timetable between Manchester Piccadilly and Liverpool Lime Street (in both directions).
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 16/02/2026 00:01
Planned engineering work will take place between Woodhouse and Worksop from 00:01, Sunday 22 February 2026 to 12:05, Sunday 22 February 2026.
All lines will be blocked.
All services will be replaced by buses throughout.
Sunday 22nd February 2026
UNTIL 1205
Sheffield Retford/Lincoln (in both directions): Trains will be bus replaced throughout.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
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All other routes have a good service. For live updates see our journey check page.
Stations
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Owing to uneven platforms passengers should take extra care at Accrington station.
Customers are advised that there have been loose Coping Stones reported on the Platform 2 edge at this station. Customers are requested to take care when boarding/alighting trains.
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The ticket office will be closed :
From 06:25 on 18/02/2026 until 13:25 on 18/02/2026
From 06:25 on 19/02/2026 until 13:25 on 19/02/2026
From 06:25 on 21/02/2026 until 13:25 on 21/02/2026 at Adlington Lancashire station.When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
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At Barrow-In-Furness station, the following issues have been reported:
Various toilets on platform 2/3 are out of order.
The waiting room on platform 2/3 has been closed for repairs.
The waiting room and toilets on platform 1 are still open.There is no lighting on platform 1 at Ben Rhydding station.
Please take extra care when boarding / alighting the train on platform 1.
The ticket office will be closed from now until further notice at Bishop Auckland station.
When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the conductor on the train.
Owing to uneven platforms passengers should take extra care at Blackpool South station.
At Broad Green station, the following issues have been reported:
The ticket office is closed.
Owing to uneven surfaces passengers should take extra care.
Due to ongoing refurbishment work, the ticket office at this station will be closed until further notice. A ticket vending machine is available.When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
The ticket office will be closed :
From 16:55 on 19/02/2026 until the end of the day
From 16:40 on 20/02/2026 until the end of the day
From 16:40 on 21/02/2026 until the end of the day at Carlisle station.Owing to uneven platforms passengers should take extra care at Davenport station.
Owing to uneven platforms passengers should take extra care at Dove Holes station.
For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.
The ticket office is closed at Edge Hill station.
At Edge Hill station, the following issues have been reported:
Owing to poor lighting on the platforms passengers should take extra care.
Customers are advised to take extra care when boarding and alighting services.For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.
Owing to uneven platforms passengers should take extra care on platform 2 at Euxton Balshaw Lane station.
The ticket office will be closed :
From 13:15 on 18/02/2026 until the end of the day
From 13:15 on 21/02/2026 until the end of the day at Grange-Over-Sands station.When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Temporary Bus Pick Up Point Change -
From Saturday 14th until Sunday 22nd February, Rail Replacement Buses will pick up from Stockport Road outside 'The Sandwich Shop'.
What3words location - risk.desire.mapsAt Hindley station, the following issues have been reported:
The ticket vending machines are out of order.
The customer information system at the station is out of order.
Due to connectivity/network issues, there are currently limited ticket selling facilities at this station. Station staff are on-site and able to offer assistance.Owing to uneven surface on platform 1 passengers should take extra care at Hoscar station.
Due to a fault with the lighting at the Manchester End of Platform 1, Customers are advised to take extra care.
There is no lighting on platform 2 at Kearsley station.
Owing to uneven surfaces on platform 1, passengers should take extra care at Kearsley station.
Owing to uneven platforms passengers should take extra care at Manors station.
Please take extra care when using platform 2.
Owing to icy platforms passengers should take extra care at Menston station.
The ticket office will be closed from 07:00 on 21/02/2026 until further notice at Redcar Central station.
The automatic ticket barriers are not in use at Salford Crescent station.
The barriers are out of service, waiting for the maintenance team to arrive.
The ticket office will be closed :
From 07:20 on 16/02/2026 until 14:44 on 16/02/2026
From 07:20 on 17/02/2026 until 14:44 on 17/02/2026
From 07:20 on 18/02/2026 until 14:44 on 18/02/2026
From 07:20 on 20/02/2026 until 14:44 on 20/02/2026
From 07:20 on 21/02/2026 until 14:44 on 21/02/2026 at St Annes-On-The-Sea station.When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
The lifts will be out of order between platform 1 and the footbridge from now until further notice at Wakefield Westgate station.
Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
The ticket office will be closed :
From 14:57 on 19/02/2026 until 00:23 on 20/02/2026
From 14:57 on 20/02/2026 until 00:23 on 21/02/2026
From 14:57 on 21/02/2026 until 00:23 on 22/02/2026 at Warrington West station.When the ticket office is closed, customers are advised to purchase their ticket from the ticket vending machines or from the Northern app prior to boarding the train. Customers wishing to pay using cash are advised to collect a 'Promise To Pay' voucher from the ticket vending machine main menu, and present this to the Conductor on the train who will be happy to issue the required tickets. If this is not available, please approach the Conductor on the train.
Owing to uneven platforms passengers should take extra care at Wigton station.
Customer information during disruption
Feedback from customers consistently tells us that the flow of information about train services that are experiencing disruption is a priority for them, and is an area we need to focus on more strongly. Whilst it is recognised that Northern has the responsibility for managing our relationship with our customers, the interconnected nature of the rail industry means that a coordinated approach with industry partners to the customer information during major delays/disruptions is appropriate and important.
Whilst we always try our best to make your journey as simple as possible, we understand that sometimes things don’t always go to plan when travelling by rail.
The Smarter Information programme
Customers across the rail industry tell us that this is an area we need to improve, which is why Northern has been working closely with other train operators, Network Rail and the Rail Delivery Group as part of the Smarter Information programme.
This programme aims to achieve a step change in customer experience through providing you with improved information, when and how you wish to receive it.
Across the rail industry, we have now agreed a set of pledges, which outline what you can expect, before, during and after your journey.
What do the Customer Information Pledges say?
The customer information pledges:
- Show we care by listening to our customers and putting their needs first
- Commit to a set of guiding principles that will bring real consistency to customers who choose to travel by train
- Bring together best practices from across the rail industry and other industries to support you during disruption, enabling you to get to your destination as quickly as possible
You can view the Rail Delivery Group customer information pledges here
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
