Trains from Chester-le-Street
to Wellingborough
Book your tickets
Station Message
The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.
In addition, some of the station facilities may not always be available at the times shown below.
Chester-le-Street facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
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Station Buffet
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Toilets
There are toilets in the caf├й but this is not operated by the station operator and are for caf├й customers only
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop off outside station entrance.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces13
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ChargesDaily: £2.00
Weekly: £8.00
Monthly: £25.00
Annual: £250.00
Note:Ticket Machine Available
or
Ring Go Code 5720
Register www. My Ring Go.com or call 01138090070
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces2
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ShelteredNo
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Cctv
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Location
Within Car park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Access to North Bound platform via ramp and roadside pavement
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
Level access from car park.
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Wellingborough facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Collect and top your Smartcard at this location
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car Park
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Seated Area
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Waiting Room
There is a heating waiting room, along with sheltered platform waiting areas with accessible seating.
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Station Buffet
Cafe and vending machine.
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Toilets
The toilets are located at the front of the station. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Ticket Office upon request.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Rail replacement locations
Coaches will leave from the front of the station
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CCTV
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Toilets
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Available
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Location
The toilets are located at the front of the station. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Ticket Office upon request.
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
Available
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Operator NameEast Midlands Railway lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
£2.00 Evening fare is available from 1800 until 0230.
This car park has Secure Station Accreditation.
Url: https://www.nationalrail.co.uk/03457 125 678 -
Operator NameEast Midlands Railway
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NameStation Car Park
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Spaces536
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ChargesDaily: £10.00
Weekly: £30.00
Monthly: £100.00
Three Monthly: £270.00
Annual: £1,000.00
Saturday: £5.00
Sunday: £5.00
Note:£2.00 Evening fare is available from 1800 until 0230.
This car park has Secure Station Accreditation.
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Number Accessible Spaces7
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces42
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ShelteredYes
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Cctv
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Location
adjacent to north car park
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Annotation
Adjacent to the North Car Park
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TypeStands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 04:45 to 01:50
Sat 04:45 to 23:30
Sun 07:20 to 00:20 -
Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
A number of black cabs are available from the station front throughout the day. These are wheelchair accessible.
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Accessible toilets
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Step Free Access
Category A. This station has step free access to all platforms.
This station has tactile paving at the edge of each platform.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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