Trains from Wigan North Western
to Staines
Book your tickets
Wigan North Western facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Station Buffet
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Toilets
The National key toilet is located in the subway; these toilets are operated by a radar key.
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Accessible toilets
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Baby Change
Female toilets,Male toilets
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Telephones
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Wi Fi
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Shops
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Rail replacement locations
The Rail replacement bus pick up point can be found on the station car park.
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CCTV
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Toilets
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Available
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Location
The National key toilet is located in the subway; these toilets are operated by a radar key.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Url: https://www.nationalrail.co.uk/WN1 1BJ -
Operator NameAvanti West Coast
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NameStation Car Park
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Spaces442
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ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.**
Different rates apply to non rail users, please speak to a member of staff.
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Number Accessible Spaces15
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces60
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ShelteredYes
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Cctv
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Location
Behind the ticket office to the rear of the drop off area and Taxi rank
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TypeCompounds
Stands
Racks
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 05:30 to 00:15
Sun 07:45 to 00:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
This station has step-free access to all platforms / the platform
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Staines facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Staines ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
The toilets are located on both Platforms 1 and 2. The National key toilet is located on Platform 2, and a second toilet is available on Platform 1; these toilets are operated by a radar key.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Rail replacement locations
Station forecourt off Kingston Road
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CCTV
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Toilets
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Available
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Location
The toilets are located on both Platforms 1 and 2. The National key toilet is located on Platform 2, and a second toilet is available on Platform 1; these toilets are operated by a radar key.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Staines.
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Information Available From StaffYes - from information point
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Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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NameStaines car park
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Spaces32
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ChargesOff-peak: £5.00
Per Hour: £1.70
Daily: £10.00
Weekly: £39.90
Monthly: £140.70
Three Monthly: £422.10
Annual: £1,407.00
Saturday: £5.00
Sunday: £5.00
Note:Season ticket holders only before 1000 Monday to Friday.
Ring Go Code 2034.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £5.00.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £15.00.
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Number Accessible Spaces2
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces142
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ShelteredYes
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Cctv
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Location
Cycle Compound for 72 cycles located on Platform 1
Booking Hall entrance, Platform 2
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TypeStands
Racks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:15 to 00:00
Sun 07:00 to 00:00 -
Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
An accessible ticket office counter is available in the main station booking hall on the London-bound platform.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Step-free category A Station - This station has step-free access to all platforms.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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