Trains from Wigan North Western
to London Fenchurch Street
Book your tickets
Wigan North Western facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Station Buffet
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Toilets
The National key toilet is located in the subway; these toilets are operated by a radar key.
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Accessible toilets
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Baby Change
Female toilets,Male toilets
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Telephones
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Wi Fi
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Shops
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Rail replacement locations
The Rail replacement bus pick up point can be found on the station car park.
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CCTV
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Toilets
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Available
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Location
The National key toilet is located in the subway; these toilets are operated by a radar key.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Url: https://www.nationalrail.co.uk/WN1 1BJ -
Operator NameAvanti West Coast
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NameStation Car Park
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Spaces442
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ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.**
Different rates apply to non rail users, please speak to a member of staff.
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Number Accessible Spaces15
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces60
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ShelteredYes
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Cctv
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Location
Behind the ticket office to the rear of the drop off area and Taxi rank
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TypeCompounds
Stands
Racks
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 05:30 to 00:15
Sun 07:45 to 00:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
This station has step-free access to all platforms / the platform
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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London Fenchurch Street facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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TravelcardZone 1
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car Park
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Seated Area
Seating is available on the main concourse and on the platforms.
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Waiting Room
Upper Main Concourse.
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Station Buffet
Coffee shop, public house/bar, food outlet (Seating available)
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Toilets
The toilets are located by the lifts at the left hand side of the Main Entrance to the station.
The National key toilets are located by the lifts at the left hand side of the Main Entrance to the station.
These toilets can be accessed using a RADAR key or by requesting assistance (using the Station Help Point next to the disabled toilet).
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Accessible toilets
There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance using the station help point next to the disabled toilet.
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Baby Change
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Telephones
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Wi Fi
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Post Box
Outside the station
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Atm Machine
Located on main concourse
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Bureau De Change
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Shops
Wide range of shops
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CCTV
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Toilets
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Available
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Location
The toilets are located by the lifts at the left hand side of the Main Entrance to the station.
The National key toilets are located by the lifts at the left hand side of the Main Entrance to the station.
These toilets can be accessed using a RADAR key or by requesting assistance (using the Station Help Point next to the disabled toilet).
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Accessible toilets
There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance using the station help point next to the disabled toilet.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Open
Not Christmas Day or Boxing Day
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Operator NameOperated by c2c
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Information Available From StaffYes - from information point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Annotation
Cycle storage is available within a short distance of the station on Mark Lane and Crutched Friars
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Every ticket office counter has been lowered at this station
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available from the taxi rank outside the main station entrance on Fenchurch Street
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Accessible Public Telephones
Located on main concourse
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Nearest stations with more facilitiesLondon BridgeLondon Cannon StreetLondon Liverpool StreetLondon Blackfriars
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Accessible toilets
There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance using the station help point next to the disabled toilet.
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Step Free Access
The main entrance is the only entrance that has step free access. There is a lift to take you from the entrance to the station concourse and platform levels. Please note there is no step free access from the Coopers Road entrance to the station.
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Ticket Gates
There are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
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Impaired Mobility Set Down
Assistance is available to and from platforms. You can request this from the customer information point staff on the concourse, at the main entrance where the mobility set down / pick up point is located as well as the station help points by the lifts at the main entrance.
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Wheelchairs Available
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