Whitby to Tunbridge Wells train times
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Whitby facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard CommentsMore information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Pick Up/Drop Off on Langbourne Road running adjacent to station.
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CCTV
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services OpenInformation available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platform 1
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Ticket gates
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Parking
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Contact Details
Car Park Charges
1 hour: £2.50 - 2 hours: £5.00 - 1 Day: £10.00
RingGo: 5710
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park - Charges apply between 06:00 - 18:00 every day
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Spaces48
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ChargesOff-peak: N/A
Per Hour: £2.50
Daily: £10.00
Weekly: N/A
Monthly: N/A
Three Monthly: N/A
Six Monthly: N/A
Annual: N/A
Saturday: N/A
Sunday: N/A -
Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces12
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ShelteredNo
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Cctv
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LocationNext to bus depot office
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TypeStands
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Accessibility
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Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible Taxis
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
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Step Free Access
- Category A Station
Both platforms are step free.
To find our more about travelling around this station, please see the 360 map click here
Coverage: whole Station -
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Station Message
On weekdays, the busiest times at this station are generally between 07:00 and 08:30 and 16:30 and 18:00.
Tunbridge Wells facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting RoomHeated waiting room on both platforms Only available when staff present
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Trolleys
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Station BuffetCoffee shop and Selecta vending machines
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ToiletsOn Platform 1 and Platform 2 - Available during staffing hours
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Accessible toiletsOn Platform 1 and Platform 2 - Available during staffing hours
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Baby ChangeOnly available when staff present
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post BoxOutside the station
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Tourist Information
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Atm Machine
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Bureau De Change
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Shopsnewspapers
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Rail replacement locations
Outside of platform 1
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CCTV
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Toilets
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Available
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LocationOn Platform 1 and Platform 2 - Available during staffing hours
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Accessible toiletsOn Platform 1 and Platform 2 - Available during staffing hours
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Available
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services OpenTrain running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsOn platform
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Ticket gates
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Parking
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Car Park 1
Notes
Annual season holders only
Operator Name: A P C O A Parking
Name: Premium Car Park
Cctv: YesWebsite
https://www.southeasternrailway.co.uk/carparksCharges
Annual: £1540.40
Note: Annual season holders only
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Car Park 2
Notes
See www.southeasternrailway.co.uk/carparks for further details
Operator Name: A P C O A Parking
Name: Station Car Park
Spaces: 75
Number Accessible Spaces: 4
Accessible Spaces Note: Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Cctv: YesWebsite
https://www.nationalrail.co.uk/Com_Open
ArrayCharges
Off-peak: £6.50
Daily: £7.30
Weekly: £32.20
Monthly: £113.30
Three Monthly: £338.10
Six Monthly: £676.40
Annual: £1223.90
Saturday: £1.50
Sunday: £4.70
Note:See www.southeasternrailway.co.uk/carparks for further details
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Car Park 3
Notes
Operator Name: Southeastern
Name: Station Car Park
Spaces: 214
Number Accessible Spaces: 0
Cctv: YesWebsite
https://www.nationalrail.co.uk/Charges
Daily: £6.70
Three Monthly: £285.00
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Bicycle Facilities
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Spaces118
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ShelteredYes
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Cctv
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Locationcar park, Platform 1& outside station
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AnnotationYou may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 05:00 to 01:45
Sun 07:20 to 00:30 -
Induction Loop
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Accessible Ticket Machines
booking hall
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Height Adjusted Ticket Office CounterThere are standing height and wheelchair height ticket counters available.
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Accessible toiletsOn Platform 1 and Platform 2 - Available during staffing hours
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Step Free AccessCategory B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London via the main entrance. Step free access to platform 2 via the lift from Mount Pleasant Road entrance for services towards Hastings. Step free interchange between platforms via steep path approximately 200 metres. Step access between platforms via the station footbridge.
Coverage: no Part Of Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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