Whitby to Berney Arms train times
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Whitby facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard CommentsMore information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Pick Up/Drop Off on Langbourne Road running adjacent to station.
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CCTV
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services OpenInformation available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platform 1
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Ticket gates
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Parking
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Contact Details
Car Park Charges
1 hour: £2.50 - 2 hours: £5.00 - 1 Day: £10.00
RingGo: 5710
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park - Charges apply between 06:00 - 18:00 every day
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Spaces48
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ChargesOff-peak: N/A
Per Hour: £2.50
Daily: £10.00
Weekly: N/A
Monthly: N/A
Three Monthly: N/A
Six Monthly: N/A
Annual: N/A
Saturday: N/A
Sunday: N/A -
Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces12
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ShelteredNo
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Cctv
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LocationNext to bus depot office
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TypeStands
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Accessibility
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Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible Taxis
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
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Step Free Access
- Category A Station
Both platforms are step free.
To find our more about travelling around this station, please see the 360 map click here
Coverage: whole Station -
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Station Message
Please note that this station receives a very limited train service, and the station itself is only accessible by boat or by walking a considerable distance off-road and across fields. It is therefore not likely to be suitable for wheelchair and mobility scooter users.
Berney Arms facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
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Trolleys
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Rail replacement bus services do not serve this station. Customers are advised to use either Reedham or Great Yarmouth stations for rail replacement services.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Detailshttps://www.greateranglia.co.uk/travel-information/your-journey/lost-property
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Operator NameGreater Anglia
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Information Available From StaffYes - from help point
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Information Services OpenHelp points at this station are available for customers to use 24/7
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Customer Help Points
Help points at this station can be found at the following location(s):
- On the single platform, just beyond the ramped entrance but before the two station signs
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Ticket gates
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Bicycle Facilities
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Spaces4
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ShelteredNo
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Cctv
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Location
There are two cycle stands on the single platform at the far end, furthest from the station entrance.
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TypeStands
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Accessibility
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Helpline0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By using the Help Point at this station
Assistance meeting point is on the platform.
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Staff help available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toilets
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Step Free Access
Please note that this station receives a very limited train service, and the station itself is only accessible by boat or by walking a considerable distance off-road and across fields. It is therefore not likely to be suitable for wheelchair and mobility scooter users. Regardless of mobility issues, we strongly encourage any customers to use either Reedham or Great Yarmouth as alternative stations with a more frequent train service.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
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Impaired Mobility Set Down
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Wheelchairs Available
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