Trains from Warrington Bank Quay
to Truro
Book your tickets
Warrington Bank Quay facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Waiting Room
Closed until further notice.
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Trolleys
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Station Buffet
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Toilets
The National key toilets are located on Platforms 2 and 3; these toilets are operated by a radar key.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Shops
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Rail replacement locations
Pick Up / Drop Off on Station Forecourt.
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CCTV
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Toilets
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Available
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Location
The National key toilets are located on Platforms 2 and 3; these toilets are operated by a radar key.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Warrington Bank Quay Car Park 1 - Parker Street
Spaces: 77
Number Accessible Spaces: 7
Accessible Spaces Note:2 Electric Vehicle Charging Point
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sat 05:15 to 00:15
Sun 08:15 to 00:15Charges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
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Car Park 2
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Warrington Bank Quay Car Park 2 - Slutchers Lane
Spaces: 200
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sat 05:15 to 00:15
Sun 08:15 to 00:15Charges
Daily: £9.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
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Bicycle Facilities
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Spaces36
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ShelteredYes
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Cctv
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Location
28 cycle spaces are available outside the main entrance and 8 cycle spaces are on Platform 3/4.
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Annotation
10 hoops at station front (2 x cycles per hoop = 20 spaces)
5 hoops on platform 1/2 (2 x cycles per hoop = 10 spaces)
3 hoops on platform 3/4 (2 x cycles per hoop = 6 spaces)
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TypeStands
Racks
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.
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Staff help available opening hoursMon-Sat 05:30 to 00:00
Sun 08:15 to 00:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
This station has step-free access to all platforms / the platform
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Truro facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car Park
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First Class Lounge
Location: Platform 3
Tickets Accepted: All First Class
Facilities: Modern comfortable lounge with TV
Refreshments: Complimentary refreshments
Wi-Fi: Available
Showers: Yes
Concessions for Standard Class Sleeper Berth Customers: Yes
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Seated Area
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Waiting Room
P3
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Trolleys
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Station Buffet
Caf├й to Platform 2
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Toilets
Platform 2
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Accessible toilets
The radar key is available from station staff.
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Baby Change
Platform 2 & 3
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Telephones
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Wi Fi
Connect to "GWR Free Station WiFi"
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Post Box
Platform 2
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Shops
Caf├й to Platform 2
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Rail replacement locations
Front of the station
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CCTV
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Toilets
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Available
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Location
Platform 2
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Accessible toilets
The radar key is available from station staff.
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Wifi
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Annotation
Connect to "GWR Free Station WiFi"
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Annotation
Whether you"Щve lost something on one of our trains or at a station, we"Щll do our best to find it for you. Once we"Щve got your details, we"Щll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/0345 165 2030TR1 3HH -
Operator NameAPCOA Parking (UK) Limited
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NameStation Car Park
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Spaces150
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ChargesDaily: £4.10
Weekly: £20.50
Monthly: £69.00
Three Monthly: £206.00
Annual: £560.00 -
Number Accessible Spaces3
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Accessible Spaces Note
Located in short stay to front of station
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces10
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ShelteredNo
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Cctv
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Location
Front of station
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Annotation
Cycle hoops are provided for cycle parking.
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TypeStands
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Ticket office.
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Staff help available opening hoursMon-Fri 05:15 to 00:30
Sat 05:30 to 23:15
Sun 08:00 to 23:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Yes
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Accessible toilets
The radar key is available from station staff.
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Step Free Access
Step Free Category B1 Station Step free access available to both platforms 1 & 2 from the main road side buildings. Access to platform 3 via the footbridges and level crossing.
Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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First Class lounge
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Opening Times
The lounge is open for Night Riviera Sleeper customers only:
Monday to Friday - 1830 to 2230
Sunday - 2015 to 2145
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Details
Location: Platform 3
Tickets Accepted: All First Class
Facilities: Modern comfortable lounge with TV
Refreshments: Complimentary refreshments
Wi-Fi: Available
Showers: Yes
Concessions for Standard Class Sleeper Berth Customers: Yes
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