Trains from Scarborough Train Station
to Shenfield
Book your tickets
Scarborough Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car Park
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Seated Area
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Waiting Room
A heated waiting room is located on the station concourse.
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Station Buffet
Refreshments are available from the coffee shop on the station concourse.
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Toilets
The toilets are located on Platform 3.
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Accessible toilets
The accessible toilets are located on Platform 3, these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Shops
There is a shop located on the station concourse.
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Rail replacement locations
Pick up/drop off at the service bus stops on the main road outside the station.
For more information, please see here.
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 3.
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Accessible toilets
The accessible toilets are located on Platform 3, these toilets are operated by a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/354 600 1671 -
Available
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available in the Booking Hall, on platforms 4/5 and adjacent to Platform 2 to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/01895 262 122 -
Operator NameTransPennine Express
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NameStation Car Park
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Spaces84
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ChargesDaily: £4.20
Weekly: £19.50
Monthly: £63.00
Three Monthly: £157.00
Annual: £495.00
Saturday: £4.20
Sunday: £4.20 -
Number Accessible Spaces7
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Accessible Spaces Note
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Customers can purchase their car parking tickets via the APCOA Connect app or website.
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Cctv
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Bicycle Facilities
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Spaces26
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ShelteredYes
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Cctv
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Location
Platform 3
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TypeStands
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:15 to 23:35
Sun 08:00 to 23:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The accessible toilets are located on Platform 3, these toilets are operated by a radar key.
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Step Free Access
This station is category A. Level access is provided from the station entrance to all platforms. This station is staffed for all services.There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Please be aware that this station has no tactile paving on the platform edge.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Station Message
The lifts are out of order between platforms 3 and 4 at Shenfield station.
Shenfield facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
Vending machines
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Toilets
The accessible (radar key) toilets are located on Platform 3/4 and Platform 5.
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Accessible toilets
Located on Platform 3
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
Located on concourse
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Shops
News agent Passport Photo Booth
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Rail replacement locations
Station Forecourt unless otherwise indicated.
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CCTV
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Toilets
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Available
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Location
The accessible (radar key) toilets are located on Platform 3/4 and Platform 5.
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Accessible toilets
Located on Platform 3
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Wifi
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Help point available in ticket hall
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 444
Number Accessible Spaces: 14
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
http://www.ncp.co.ukOpening Times
Mon-Sun 24hCharges
Off-peak: £11.70
Daily: £11.70
Weekly: £47.00
Monthly: £195.00
Three Monthly: £558.00
Annual: £1,952.00
Saturday: £7.00
Sunday: £7.00
Note:£11.00 Weekend fare (from 1000 Friday - 0400 Monday)
£81.90 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 39
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Sat,Sun 24hCharges
Annual: £2,468.00
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Bicycle Facilities
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Spaces112
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ShelteredNo
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Cctv
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TypeStands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance is provided by station staff at all times during the hours of train service operation. Booking is recommended
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toilets
Located on Platform 3
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Step Free Access
This station has step free access to all platforms via lifts. Please note the station car park on Hunter avenue is approximately 300-400 metres away or about 4-5 min walk.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on relevant platform.
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Ticket Gates
Shenfield station has Secure Station Acreditation
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Impaired Mobility Set Down
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Wheelchairs Available
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