
Trains from Helsby
to IBM
Book your tickets
Helsby facilities
- Ticket office
- Ticket OfficeNo
- Prepurchase CollectionYes
- Ticket MachineYes
- Smartcard IssuedNo
- Smartcard ValidatorNo
- Penalty FaresPenalty fares apply for AW
- Facilities
- Car ParkYes
- Seated AreaYes
- Waiting RoomNo
- Refreshment FacilitiesNo
- ToiletsNo
- Accessible toiletsNo
- Baby ChangeNo
- TelephonesNo
- Wi Fi
- Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
- CCTVYes
- Toilets
- Accessible toiletsNo
- Staffing and customer services
- Staffing Levelunstaffed
- Lost propertyYes
- Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 - AvailableYes
- Operator Name
- Information Available From StaffYes - from help point
- Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements - Customer Help PointsYes
- Ticket gatesNo
- Parking
- Contact Details
Url: https://www.nationalrail.co.uk/03333211202 - Operator NameTransport for Wales
- NameStation Car Park
- Spaces20
- ChargesFree
- Number Accessible Spaces0
- Accessible Car Park EquipmentYes
- CctvNo
- Bicycle Facilities
- Spaces10
- ShelteredYes
- CctvNo
- Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
- TypeStands
- Accessibility
- Helpline
03333 211202
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 08:00 to 20:00
- Staff Help AvailableYes
- Induction LoopYes
- Accessible Ticket MachinesYes
Ticket machine is on Chester-bound platform.
- Ramp For Train AccessYes
- Accessible TaxisNo
- Accessible Public TelephonesNo
- Nearest stations with more facilitiesChester
- Accessible toiletsNo
- Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
- Ticket GatesNo
- Impaired Mobility Set DownNo
- Wheelchairs AvailableNo
Station Message
Services have been withdrawn from this station.
Trains no longer call at this station until further notice. The closest alternative stations are Inverkip and Branchton.
IBM facilities
- Ticket office
- Ticket OfficeNo
- Smartcard IssuedNo
- Smartcard ValidatorNo
- Penalty FaresPenalty fares apply for SR
- Facilities
- Car ParkNo
- Seated AreaYes
- Waiting RoomNo
- Refreshment FacilitiesNo
- ToiletsNo
- Accessible toiletsNo
- Baby ChangeNo
- TelephonesNo
- Wi FiNo
- Rail replacement locations
Buses pick up/drop off on Inverkip Road
- CCTVNo
- Toilets
- Accessible toiletsNo
- Staffing and customer services
- Staffing Levelunstaffed
- Lost propertyYes
- Contact Details
Url: https://www.nationalrail.co.uk/03301 092 833 - Operator Name
- Information Available From StaffYes - from help point
- Passenger Information SystemsAnnouncements
- Customer Help PointsNo
- Ticket gatesNo
- Bicycle Facilities
- Spaces10
- ShelteredNo
- CctvNo
- TypeStands
- Accessibility
- Helpline
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
https://www.nationalrail.co.uk/ - Staff Help AvailableNo
- Induction LoopYes
- Accessible Ticket MachinesNo
- Ramp For Train AccessNo
- Accessible TaxisNo
- Accessible toiletsNo
- Ticket GatesNo
- Impaired Mobility Set DownNo