Trains from Hartlepool
to Heath High Level
From £214.40
Hartlepool to Heath High Levelby train on average takes 6 hrs 35 mins
Hartlepool to Heath High Level one way only
Cheapest Advance Single
from £214.40
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 33 minutes
- First train leaves Hartlepool at 07:15
- Last train leaves Hartlepool at 15:54
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Hartlepool to Heath High Level train times
| Last updated:
| Departs | Arrives | Train | Duration |
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Hartlepool facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes - Ticket MachineYes
- Smartcard IssuedYes
- Smartcard TopupYes
- Smartcard ValidatorNo
- Smartcard Comments
More information at www.northernrailway.co.uk/smart
- Penalty FaresTrain Operator: NT
Url: https://www.northernrailway.co.uk/about-us/playfare
- Facilities
- Car ParkYes
- Seated AreaYes
- Refreshment FacilitiesYes
Cafe and Craft Ale bar, both within station vacinity
- Toilets
These toilets are available during ticket office opening hours using a RADAR Key
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Baby ChangeYes
Inside booking hall
- TelephonesNo
- Wi Fi
- Rail replacement locations
Replacement transport will pick up/drop off at the station front.
- CCTVYes
- Toilets
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Staffing and customer services
- Staffing LevelFull time
- Lost propertyYes
- Contact Details
Url: https://www.nationalrail.co.uk/08002006060 - Open
Open 0700-2200 7 days per week
- Information Available From StaffYes - from help point
Yes - from ticket office - Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
Help points are outside the lifts on the platform and concourse lift entrances
- Ticket gatesYes
- Parking
- Contact Details
Email Address: enquiries@northernrailway.co.uk
Url: https://www.nationalrail.co.uk/0800 200 6060 - Operator NameLocal Council - 70 spaces
- NameStation Car Park - Operated by Hartlepool Council
- Spaces125
- ChargesDaily: £0.00
Note:Information as at 22/05/25 taken from the Hartlepool Council site
User 1 - 2hrs - £1.60 / 3hrs - £2.10 / 10hrs - £2.60 ~ User 2 - 24hrs £5 .70 (up to 7x24hrs)
- Number Accessible Spaces7
- Accessible Spaces Note
For information please see Town Centre Car Parks - Transport Interchange | Hartlepool Borough Council
- Accessible Car Park EquipmentYes
- Accessible Car Park Equipment Note
This station is not operated by Northern Trains
- CctvNo
- Bicycle Facilities
- Spaces8
- ShelteredYes
- CctvYes
- Location
Cycle Hoops are under the platform canapy on platform 2
- TypeStands
- Accessibility
- Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 24h
- Staff Help Available
Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.
- Staff help available opening hoursMon-Sat 07:00 to 19:00
- Induction LoopYes
- Accessible Ticket MachinesYes
- Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
- Ramp For Train AccessYes
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Step Free Access
- Category A Station
There are lifts to all platforms
To find our more about travelling around this station, please see the 360 map click here
- Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
- Impaired Mobility Set DownYes
Step free access from car park to station entrance
- Wheelchairs AvailableNo
Heath High Level facilities
- Ticket office
- Ticket OfficeNo
- Prepurchase CollectionYes
- Ticket MachineYes
- Smartcard IssuedNo
- Smartcard ValidatorYes
- Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
- Penalty FaresPenalty fares apply for AW
- Facilities
- Car ParkNo
- Seated AreaYes
- Waiting RoomNo
- Refreshment FacilitiesNo
- ToiletsNo
- Accessible toiletsNo
- Baby ChangeNo
- TelephonesNo
- Wi Fi
- Rail replacement locations
Local bus stops on Heath Park Avenue near the Junction with Heath Halt Road. Towards Cardiff, same side as Heath Halt Road. Towards Caerphilly, opposite side
- CCTVYes
- Toilets
- Accessible toiletsNo
- Staffing and customer services
- Staffing Levelunstaffed
- Lost propertyYes
- Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 - AvailableYes
- Operator Name
- Information Available From StaffYes - from help point
- Passenger Information SystemsDeparture Screens
Arrival Screens - Customer Help PointsYes
- Ticket gatesNo
- Bicycle Facilities
- Spaces0
- ShelteredNo
- CctvYes
- Accessibility
- Helpline
03333 211202
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 08:00 to 20:00
- Staff Help AvailableYes
- Induction LoopYes
- Accessible Ticket MachinesYes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Ramp For Train AccessYes
- Accessible TaxisNo
- Nearest stations with more facilitiesHeath Low Level
- Accessible toiletsNo
- Step Free Access
Category B2.
The station is not suitable for wheelchair or powered mobility scooter users.
Platform 1 (to Rhymney) has a long, steep access ramp.
Platform 2 (to Cardiff) is only accessible via 41 steps.
Customers travelling from the Rhymney Valley are advised to alight at Cardiff Queen Street and return to Heath Low Level.
- Ticket GatesNo
- Impaired Mobility Set DownNo
- Wheelchairs AvailableNo
