Trains from Hartlepool
to Bourne End
From £68.80
Hartlepool to Bourne Endby train on average takes 5 hrs 28 mins
Hartlepool to Bourne End one way only
Cheapest Advance Single
from £68.80
* Cheapest Advanced Single available when booked 9 weeks in advance
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Route info - Did you know!
- Trains depart every 56 minutes
- First train leaves Hartlepool at 07:15
- Last train leaves Hartlepool at 18:00
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Hartlepool to Bourne End train times
| Last updated:
| Departs | Arrives | Train | Duration |
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Hartlepool facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes - Ticket MachineYes
- Smartcard IssuedYes
- Smartcard TopupYes
- Smartcard ValidatorNo
- Smartcard Comments
More information at www.northernrailway.co.uk/smart
- Penalty FaresTrain Operator: NT
Url: https://www.northernrailway.co.uk/about-us/playfare
- Facilities
- Car ParkYes
- Seated AreaYes
- Refreshment FacilitiesYes
Cafe and Craft Ale bar, both within station vacinity
- Toilets
These toilets are available during ticket office opening hours using a RADAR Key
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Baby ChangeYes
Inside booking hall
- TelephonesNo
- Wi Fi
- Rail replacement locations
Replacement transport will pick up/drop off at the station front.
- CCTVYes
- Toilets
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Staffing and customer services
- Staffing LevelFull time
- Lost propertyYes
- Contact Details
Url: https://www.nationalrail.co.uk/08002006060 - Open
Open 0700-2200 7 days per week
- Information Available From StaffYes - from help point
Yes - from ticket office - Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
Help points are outside the lifts on the platform and concourse lift entrances
- Ticket gatesYes
- Parking
- Contact Details
Email Address: enquiries@northernrailway.co.uk
Url: https://www.nationalrail.co.uk/0800 200 6060 - Operator NameLocal Council - 70 spaces
- NameStation Car Park - Operated by Hartlepool Council
- Spaces125
- ChargesDaily: £0.00
Note:Information as at 22/05/25 taken from the Hartlepool Council site
User 1 - 2hrs - £1.60 / 3hrs - £2.10 / 10hrs - £2.60 ~ User 2 - 24hrs £5 .70 (up to 7x24hrs)
- Number Accessible Spaces7
- Accessible Spaces Note
For information please see Town Centre Car Parks - Transport Interchange | Hartlepool Borough Council
- Accessible Car Park EquipmentYes
- Accessible Car Park Equipment Note
This station is not operated by Northern Trains
- CctvNo
- Bicycle Facilities
- Spaces8
- ShelteredYes
- CctvYes
- Location
Cycle Hoops are under the platform canapy on platform 2
- TypeStands
- Accessibility
- Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ - Helpline opening hoursMon-Sun 24h
- Staff Help Available
Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.
- Staff help available opening hoursMon-Sat 07:00 to 19:00
- Induction LoopYes
- Accessible Ticket MachinesYes
- Height Adjusted Ticket Office CounterNo
staff will come out of the office to assist
- Ramp For Train AccessYes
- Accessible toilets
Toilets are available during ticket office opening times, after this they are locked as they are within the station building which is locked when unstaffed
- Step Free Access
- Category A Station
There are lifts to all platforms
To find our more about travelling around this station, please see the 360 map click here
- Ticket GatesYes
Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times.
- Impaired Mobility Set DownYes
Step free access from car park to station entrance
- Wheelchairs AvailableNo
Station Message
Station Opening Time changesTicket Office Revised Times
The ticket office, toilets and waiting rooms will have the following changes to planned opening hours:
Thursday 5th June - Closed
Until Further Notice the Ticket Office will be closed on Saturdays.
Tickets can be purchased via Ticket Machines or Digitally.
Bourne End facilities
- Ticket office
- Ticket OfficeYes
- Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes - Ticket MachineYes
- Smartcard IssuedYes
- Smartcard TopupTicket Office: Yes
Ticket Machine: Yes - Smartcard ValidatorNo
- Smartcard Comments
Smartcard Accepted
- Penalty FaresPenalty fares apply for GW
- Facilities
- Car ParkYes
- Seated AreaYes
- Waiting Room
Within the ticket office on platform 1.
- Refreshment FacilitiesYes
Vending machine on Platform 1
- ToiletsYes
The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
- Accessible toiletsYes
The radar key is available from station staff.
- Baby ChangeNo
- TelephonesYes
- Wi FiNo
Find WiFi Hotspots near this station
- ShopsNo
Vending machine on Platform 1
- Rail replacement locations
Bus stops outside station.
- CCTVYes
- Toilets
- AvailableYes
- Location
The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
- Accessible toiletsYes
The radar key is available from station staff.
- Staffing and customer services
- Staffing LevelPart time
- Lost propertyYes
- Annotation
Whether you've lost something on one of our trains or at a station, we'll do our best to find it for you. Once we've got your details, we'll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Contact Detailshttps://www.nationalrail.co.uk/
- Information Available From StaffYes - from help point
- Passenger Information SystemsDeparture Screens
Announcements - Customer Help PointsYes
- Ticket gatesNo
- Parking
- Contact Details
Url: http://www.apcoa.co.uk0345 165 2030SL8 5QH - Operator NameAPCOA Parking (UK) Limited
- NameStation Car Park
- Spaces50
- ChargesOff-peak: £2.90
Daily: £3.80
Weekly: £19.00
Monthly: £70.00
Three Monthly: £210.00
Annual: £710.00
Saturday: £2.90
Sunday: £2.90 - Number Accessible Spaces0
- Accessible Car Park EquipmentYes
- Accessible Car Park Equipment Note
Parking is free for valid blue badge holders
- CctvYes
- Bicycle Facilities
- Spaces18
- ShelteredYes
- CctvYes
- Location
Platform 1
- Annotation
Please note cycles can be carried on our trains free of charge.
- TypeRacks
Stands
- Accessibility
- Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ - Staff Help Available
Meeting point: Waiting shelter platform 2.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
- Staff help available opening hoursMon-Fri 06:15 to 13:15
Sat 07:15 to 14:15 - Induction LoopYes
- Accessible Ticket MachinesYes
- Ramp For Train AccessYes
- Accessible Taxis
Accessible taxis are available by contacting local taxi firms
- Accessible Public Telephones
Public telephones are not accessible
- Accessible toiletsYes
The radar key is available from station staff.
- Step Free Access
Step Free Category B1 Station Step free access available to both platforms. Please note that access to the platforms from the adjacent car park is via a short ramp.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
- Ticket GatesNo
- Impaired Mobility Set DownNo
- Wheelchairs AvailableNo
