Trains from Chathill
to Palmers Green
Book your tickets
Station Message
Shelter ClosurePlease note the shelter on platform 1 will be closed until further notice
Chathill facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Waiting room on the up platform open all the time. Shelter on the Newcastle bound platform
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off on Station Car Park.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Please call our customer service on 0800 200 6060
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces5
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Nearest stations with more facilitiesAlnmouth
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Accessible toilets
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Step Free Access
- Category B Station
- Station is unstaffed
Access to the Newcastle platform is via a short ramp which is slightly steep in places, level access to the Edinburgh platform via an unmade surfare using a level crossing. Step free access from car park to station entrance
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
Step free access from car park to station entrance
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Palmers Green facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
For more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard
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TravelcardZone 4
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Penalty FaresPenalty fares apply for TL
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Facilities
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Car Park
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Seated Area
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Waiting Room
An unheated waiting shelter is available.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/6n50mn2Xbpmj18XAl3fWw4/aba7f20c660d627f85431400b2f4379e/2023-09_CI_GN_RRB_PAL_DR.pdf
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CCTV
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Toilets
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator NamePlease visit www.greatnorthernrail.com/lostproperty and use the webform to register a lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.apcoa.co.uk/great-northern/01895 262122 -
Operator NameAPCOA Parking UK
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NameStation Car Park
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Spaces60
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Number Accessible Spaces4
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Accessible Spaces Note
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces16
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ShelteredNo
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Cctv
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TypeStands
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Accessibility
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Helpline
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel/book-assistance-for-your-journey -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
There is no ramp available to provide level access between train and platform at this station
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Staff help available opening hoursMon-Fri 06:50 to 18:30
Sat 07:25 to 13:50 -
Induction Loop
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Accessible Ticket Machines
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
Public telephones are not accessible
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Accessible toilets
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Step Free Access
This is a Category C station: This station does not have step-free access.
Assistance Meeting Point is the ticket office.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.