Trains from Whitehaven
to Seamer
Book your tickets
Whitehaven facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
Toilet is available when the booking hall is open using a RADAR Key
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Bus stops on Bransty Row, near the Wetherspoons pub.
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CCTV
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Toilets
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Available
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Location
Toilet is available when the booking hall is open using a RADAR Key
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Ticket Machine Available
or
RingGo Code 5715
Register www.MyRingGo.com or call 01138090070
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern Rail
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NameStation Car Park
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Spaces30
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ChargesDaily: £3.00
Weekly: £14.00
Monthly: £45.00
Annual: £365.00
Note:Ring Go station code 5715
Register www. My Ring Go.com or call 01138090070
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Number Accessible Spaces2
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces6
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ShelteredNo
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Cctv
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Location
Platform 1
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Annotation
6 hoops
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 05:45 to 17:45
Sat 05:45 to 18:45 -
Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
- Category A Station
- Scooter Friendly Station
- This station only has tactile paving on platform 2
- This station only has tactile paving on platform 3
- Whitehaven is accessible as the station is flat, However platforms are very low and the stepping distance between platform and train may be difficult for some older and less mobile customers.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Seamer facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car Park
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Seated Area
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Waiting Room
There is no waiting room, however waiting shelters are available on the platforms which are available 24 hours a day.
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Station Buffet
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Toilets
There are no toilet facilities available at this station.
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Accessible toilets
There are no toilet facilities available at this station.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stops on Cayton Low Rd at the end of the station approach road (Station side for Scarborough, opposite side for Bridlington / Malton / York)
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CCTV
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Toilets
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Accessible toilets
There are no toilet facilities available at this station.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/356 600 1671 -
Available
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
A Help Point is available on the platform to contact a member of our team in an emergency or for information. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/01895 262 122 -
Operator NameTransPennine Express
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NameStation Car Park
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Spaces19
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ChargesDaily: £2.50
Weekly: £11.00
Monthly: £37.50
Annual: £290.00 -
Number Accessible Spaces2
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Accessible Spaces Note
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Customers can purchase their car parking tickets via the APCOA Connect app or website.
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Cctv
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Bicycle Facilities
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Spaces12
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ShelteredNo
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Cctv
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Location
Platforms 1 and 2
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TypeStands
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesScarborough
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Accessible toilets
There are no toilet facilities available at this station.
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Step Free Access
This station is category B1. Ramped access is provided from the station entrance to both platforms via a heavy, manual, sprung gate with high handles. Customers should be aware that access is across the railway tracks. This station is unstaffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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Ticket Gates
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Impaired Mobility Set Down
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