Trains from Stockport Train Station
to London Victoria
Book your tickets
Stockport Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Waiting Room
waiting rooms on platform 2, platform 3 & platform 0
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Trolleys
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Station Buffet
Starbucks on Platform 2, L.K. Gourmet on the concourse and Pumpkin on Platform 3/4
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Toilets
The accessible toilets are located on Platforms 2 and Platform 3/4. The National key toilets are located on Platform 3/4; these toilets are operated by a radar key.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
On the stairwell platform 1 and 2 and on the stairwell platform 3 and 4
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Atm Machine
At the front of the station.
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Shops
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Rail replacement locations
Rail replacement coach services can be found at the front of the station.
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CCTV
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Toilets
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Available
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Location
The accessible toilets are located on Platforms 2 and Platform 3/4. The National key toilets are located on Platform 3/4; these toilets are operated by a radar key.
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/stockport-exchange-station/0845 050 7080SK1 3SW -
Operator NameAvanti West Coast
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NameStockport Exchange Station
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Spaces1000
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Charges£14.50
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Number Accessible Spaces0
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Accessible Spaces Note
6 Electric Vehicle charging points
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Disabled bays: 50
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Cctv
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Bicycle Facilities
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Spaces90
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ShelteredYes
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Cctv
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Location
20 cycle spaces on Platform 1/2, 20 cycle spaces on Platform 3/4
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Annotation
20 hoops on Platform 1/2 (2 x cycles per hoop = 40 spaces)
20 hoops on platform 3/4 (2 x cycles per hoop = 40 spaces)
18 hoops at the station front (not Avanti lease area - 2 x cycles per hoop = 36 spaces)
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TypeLockers
Stands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Monday to Friday 0450-0215, Saturday 0450-0030 and Sunday 0700-0130
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Staff help available opening hoursMon-Fri 05:00 to 01:15
Sat 05:00 to 00:30
Sun 07:00 to 01:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
This station has step-free access to all platforms / the platform
Lifts are available to all platforms via the station subway
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Station Message
The Information screens at the entrance to platform 1 at London Victoria are being upgraded. Please use the main departure boards on the concourse or the National Rail app for travel information.
London Victoria facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster Comments
You can top up pay-as-you-go on Oyster using the self-service ticket machines. Oyster cards can only be purchased from the self-service machines in the Underground station.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
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TravelcardZone 1
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Penalty FaresPenalty fares apply for NR
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Luggage
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Contact Details
Url: https://www.left-baggage.co.uk/index/locations020 3468 4551 -
Available
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Operator NameExcess Baggage Company
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Facilities
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Car Park
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Seated Area
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Waiting Room
All platforms are partially or fully covered with a canopy.
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Trolleys
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Station Buffet
Station concourse
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Toilets
Toilets are situated on the central concourse and adjacent to platform 2.
A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities.
If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff so we can help you gain access.
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Accessible toilets
Hudson's Place and Central Concourse
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Baby Change
Female toilets,Male toilets,
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Telephones
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Wi Fi
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Tourist Information
Transport Information Centre.
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Atm Machine
The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel).
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Bureau De Change
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Shops
News agent Flower stall Hairdresser Shoe repairer Wide range of shops Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
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Rail replacement locations
When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances.
Check posters and staff for more details.
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CCTV
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Toilets
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Available
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Location
Toilets are situated on the central concourse and adjacent to platform 2.
A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities.
If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff so we can help you gain access.
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Accessible toilets
Hudson's Place and Central Concourse
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0330 024 0215 -
Operator NameExcess Baggage Company
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Help Points are located on both main concourse areas, as well as the main ticket office.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/0345 0774 224 -
Operator NameAPCOA UK Ltd
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NameStation Car Park
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Spaces81
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces112
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ShelteredYes
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Cctv
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Location
Car Park Upper Level (Victoria Place), above Gatwick Express.
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TypeStands
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
Various locations
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Height Adjusted Ticket Office Counter
Staff assistance is available
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Ramp For Train Access
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Accessible Taxis
Available on request
Taxi rank outside main station entrance
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Accessible Public Telephones
Main concourse
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Accessible toilets
Hudson's Place and Central Concourse
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Step Free Access
There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground.
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Ticket Gates
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Impaired Mobility Set Down
Please contact customer services of the appropriate train operator or speak to a member of the station teams who will be able to assist:
- Gatwick Express - 0845 850 1530- Southern - 0800 138 1016- Southeastern - 0800 783 4524
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Wheelchairs Available
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