Trains from Shipley (Yorks)
to Penrith (North Lakes)
Book your tickets
Shipley (Yorks) facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are waiting shelters on each of the five platforms as well as seating in the booking hall, which is available when the station is staffed.
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Station Buffet
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Toilets
These toilets are available when the ticket office is open
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off in the station car park by entrance to booking hall.
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CCTV
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Toilets
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Available
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Location
These toilets are available when the ticket office is open
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
The car park is located at the front of the station adjacent to platform 5 Free of Charge - Please note cars parked illegally will be towed away with a release charge of £150.00.
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces150
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ChargesFree
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Number Accessible Spaces4
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces27
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ShelteredYes
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Cctv
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Location
Next to stand street entrance and platfrom 5
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Annotation
5 cycle lockers and 22 cycle stands
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TypeStands
Lockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:10 to 20:30
Sun 08:45 to 17:30 -
Induction Loop
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Accessible Ticket Machines
Accepts Cash & Cards
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
- Category B Station
LIFTS ARE CURRENTLY OUT OF SERVICE SO NO STEP FREE ACCESS UNTIL FUTHER NOTICE.There are Lifts available between all platforms, which are available during ticket office staffing hours. Outside of staffing hours, alternative level access routes are available, but a little extra time may be needed to transfer between platforms.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
There is no wheelchair access to platform 1 from the station entrance because of footbridge
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Wheelchairs Available
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Penrith (North Lakes) facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Waiting Room
Seating on all platforms with a waiting room on Platform 1.
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Trolleys
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Station Buffet
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Toilets
An accessible toilet is available on Platform 1, accessed using a RADAR key
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Accessible toilets
An accessible toilet is available on Platform 1, accessed using a RADAR key
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Rail replacement locations
Rail replacement coach services can be found at the front of the station.
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CCTV
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Toilets
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Available
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Location
An accessible toilet is available on Platform 1, accessed using a RADAR key
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Accessible toilets
An accessible toilet is available on Platform 1, accessed using a RADAR key
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator NameYes - from help point
Yes - from ticket officePassenger Information SystemsDeparture Screens
AnnouncementsCustomer Help PointsTicket gates- Parking
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Contact Details
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff
Url: https://www.nationalrail.co.uk/CA11 7JQ -
Operator NameAvanti West Coast
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NameStation Car Park
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Spaces120
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ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £6.50
Sunday: £6.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff
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Number Accessible Spaces4
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Eco friendly car hire available from this station. Click here for more information.
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Cctv
- Bicycle Facilities
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Spaces8
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ShelteredYes
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Cctv
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Location
Platform 1
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Annotation
12 hoops on platform 1 (2 x cycles per hoop = 24 spaces)
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TypeStands
Racks
- Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the Customer Service office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Fri 05:15 to 23:10
Sat 05:15 to 22:15
Sun 10:15 to 23:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
An accessible toilet is available on Platform 1, accessed using a RADAR key
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Step Free Access
This station has step-free access to all platforms / the platform
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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