Trains from Runcorn East
to Reading
Book your tickets
Runcorn East facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is on the main road near the station car park.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameTransport for Wales
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NameStation Car Park
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Spaces50
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces16
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ShelteredYes
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Cctv
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Location
A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
Located outside the ticket office on the wall
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Nearest stations with more facilitiesWarrington Bank Quay
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Accessible toilets
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Step Free Access
Category B2.
Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
Access between both platforms is via a footbridge.
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Ticket Gates
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Impaired Mobility Set Down
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Reading facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car Park
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Seated Area
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Trolleys
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Station Buffet
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Toilets
Toilets are located on Station Platforms and in The Brunel Arcade building
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Accessible toilets
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: [email protected], website: https://crm.disabilityrightsuk.org/
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Baby Change
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Telephones
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Wi Fi
Free Wi-Fi is available to passengers around the Station.
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Post Box
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Atm Machine
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Shops
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Rail replacement locations
At the North side of the station
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CCTV
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Toilets
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Available
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Location
Toilets are located on Station Platforms and in The Brunel Arcade building
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Accessible toilets
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: [email protected], website: https://crm.disabilityrightsuk.org/
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Wifi
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Annotation
Free Wi-Fi is available to passengers around the Station.
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03457 000 125 -
Available
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/ -
Car Park 2
Notes
Operator Name: A P C O A Parking ( U K) Limited
Name: Multi Storey Car Park
Spaces: 1387
Number Accessible Spaces: 14
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:Accessible ticket machine is available at the car park. step free access from the car park to the station via a lift.
Cctv: NoWebsite
http://www.apcoa.co.ukOpening Times
Mon-Sun 24hCharges
Daily: £23.70
Weekly: £118.50
Monthly: £215.00
Three Monthly: £565.50
Annual: £1,805.50
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Bicycle Facilities
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Spaces344
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ShelteredYes
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Cctv
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Location
Front of station, underground short stay car park and long stay car park.
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Annotation
Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.
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TypeStands
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Accessibility
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Helpline
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Staff Help Available
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
Accessible ticket machines are located at the station entrance by the ticket office and at the car park.
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Height Adjusted Ticket Office Counter
Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available at the station entrance. please request staff assistance if you need to.
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Accessible Public Telephones
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.
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Accessible toilets
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: [email protected], website: https://crm.disabilityrightsuk.org/
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Step Free Access
platforms can be reached via lift and bridge, ticket office is step free.
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Ticket Gates
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Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
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Wheelchairs Available
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