Trains from Middlesbrough Train Station
to Hatfield (Herts)
Book your tickets
Middlesbrough Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated waiting rooms are available on both platforms.
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Station Buffet
Refreshments are available from the shop or caf├й on the station concourse.
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Toilets
The toilets are located on the station concourse.
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Accessible toilets
The accessible toilets are located on the Station Concourse, these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Shops
There is a shop located on the station concourse.
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Rail replacement locations
Pick Up / Drop Off in the layby on Bridge Street at the rear of the station.
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CCTV
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Toilets
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Available
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Location
The toilets are located on the station concourse.
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Accessible toilets
The accessible toilets are located on the Station Concourse, these toilets are operated by a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/352 600 1671 -
Available
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available on both platforms and within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/01895 262 122 -
Operator NameTransPennine Express
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NameStation Car Park
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Spaces135
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ChargesDaily: £3.00
Weekly: £15.00
Monthly: £50.00
Three Monthly: £120.00
Annual: £365.00
Saturday: £3.00
Sunday: £3.00 -
Number Accessible Spaces0
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Accessible Spaces Note
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Customers can purchase their car parking tickets via the APCOA Connect app or website.
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Cctv
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Bicycle Facilities
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Spaces114
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ShelteredYes
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Cctv
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Location
Storage Locations:
On the station concourse - space for 86 cycles
Wood Street Car Park - space for 28 cycles
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TypeStands
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:15 to 23:15
Sun 07:50 to 23:15 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The accessible toilets are located on the Station Concourse, these toilets are operated by a radar key.
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Step Free Access
This station is category B1. Step free, level access is provided into the station from Zetland Street and Bridge Street West. Step free, ramp access is provided into the station from the station car park. The entrance from Exchange Place has steps. Lifts are used to provide level access from the subway to both platforms, the ticket office and concourse. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Station Message
The lift information for this station cannot be validated. If you require lift information please call the National Rail Contact Centre on 03457 484950
Hatfield (Herts) facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oyster Comments
Oyster cannot be used at this station.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
For more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard
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Penalty FaresPenalty fares apply for TL
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated waiting areas are available on platforms 2 and 3, fully accessible.
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Station Buffet
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Toilets
Waiting room
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Shops
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/4Fqas6uEdinOJbGKHX7n93/13568aa335b3f185aa338292816cf70f/2023-09_CI_GN_RRB_HAT_DR.pdf
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CCTV
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Toilets
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Available
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Location
Waiting room
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator NamePlease visit www.greatnorthernrail.com/lostproperty and use the webform to register a lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.apcoa.co.uk/great-northern/01895 262122 -
Operator NameAPCOA Parking UK
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NameStation Car Park
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Spaces374
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Number Accessible Spaces19
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Accessible Spaces Note
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces238
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ShelteredYes
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Cctv
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Location
Near Bus Station
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Annotation
Cycles are left at owners risk. Abandoned cycles may be removed
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TypeStands
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Accessibility
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Helpline
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is on platform 1.
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Ticket Gates
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Impaired Mobility Set Down
Located at the front of the station
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Wheelchairs Available
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