Trains from Kidsgrove
to West Horndon
Book your tickets
Kidsgrove facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Top up your Smartcard at either the Ticket Office or Ticket Vending Machine
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car Park
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Seated Area
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Waiting Room
There is a heated waiting room available on platform 1 and also on platform 2/3. There is a shelter with seating available on platform 4.
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Station Buffet
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Toilets
The toilets are located inside the Booking Hall. The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key. Toilet opening times:
- Monday to Friday: 06:10 to 12:30
- Saturday: 06:10 to 12:30
- Sunday: Unavailable
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Accessible toilets
The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
In the event of engineering, the bus / coach will collect from the entrance of the station car park.
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CCTV
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Toilets
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Available
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Location
The toilets are located inside the Booking Hall. The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key. Toilet opening times:
- Monday to Friday: 06:10 to 12:30
- Saturday: 06:10 to 12:30
- Sunday: Unavailable
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Accessible toilets
The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key.
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
Available
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Operator NameEMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from help point
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Customer Help Points
Platform 1 & 2 push button help point available 24hrs per day.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameEast Midlands Railway
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NameStation Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23315
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Spaces56
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ChargesDaily: £2.50
Weekly: £8.00
Monthly: £25.00
Three Monthly: £68.00
Annual: £250.00
Saturday: £1.50
Sunday: £1.50 -
Number Accessible Spaces3
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces38
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ShelteredNo
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Cctv
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TypeStands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 06:10 to 12:30
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Induction Loop
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Accessible Ticket Machines
Pertis
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
none
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Accessible toilets
The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key.
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Step Free Access
Category B
Access is available to all platforms at this station via the lifts and footbridge
This station has tactile paving at the edge of each platform.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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West Horndon facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car Park
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Seated Area
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Waiting Room
Platform 2 Booking Hall
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Station Buffet
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Toilets
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
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Accessible toilets
Within booking hall. This can be accessed using a radar key.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Rail replacement locations
Outside station entrance in car park
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CCTV
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Toilets
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Available
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Location
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
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Accessible toilets
Within booking hall. This can be accessed using a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Premier Reserved Parking (Annual): £1,591.00
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Email Address: [email protected]
Url: http://www.ncp.co.uk0845 050 70 80 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces146
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ChargesPer Hour: £1.00
Daily: £8.50
Weekly: £33.00
Monthly: £125.00
Three Monthly: £361.00
Annual: £1,243.00
Saturday: £3.20
Sunday: £3.20
Note:Premier Reserved Parking ( Annual): £1,591.00
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
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Number Accessible Spaces3
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
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Cctv
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Bicycle Facilities
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Spaces20
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ShelteredNo
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Cctv
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Location
Car Park & Platform 2 (Shoeburyness bound)
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TypeStands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Customer Service Staff
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesLaindonUpminster
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Accessible toilets
Within booking hall. This can be accessed using a radar key.
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Step Free Access
Step free access is only available from street level if travelling towards Southend from platform 2. There is no lift or step free entrance to platform 1
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Ticket Gates
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Impaired Mobility Set Down
Outside station entrance
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